IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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Give 3 examples of what you can do in your day to day work to support equality and inclusion and reduce discrimination I could support equality and inclusion in my day to day work by involving everyone in activities and and making them feel included. I could also have chats with the service users to make them feel comfortable and feel that someone cares and is there for them when they feel down and know that they can talk to me when ever they want. I could reduce discrimination by challenging it
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approaches to health and social care. For the Humanistic approach I will assess the usefulness of a care assistant in a care home treating the whole person and in a hospital a nurse’s ability to ensure a patient’s physical‚ intellectual‚ emotional and social needs have been met (P.I.E.S). For Social Learning theory I will evaluate a nursery assistant in a nursery capability of being a positive role model and in a hospital a nurse’s role of carrying out anti- discriminatory practice. For the Behaviourist
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HEALTH AND SAFETY IN SOCIAL CARE IT’S NOT JUST A JOBSWORTH We as a sector have to follow many rules and regulations. These are set out by the Government and even the company you will work for. Health and Safety at Work Act 1974 covers many subjects‚ and as a sector we follow this‚ as this not only protects the employer and employee but also the people we provide care for. SHOCKING FAILURES – IT’S WHY WE NEED TO OBEY THE LAW There have been many reports in the press
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University of Hertfordshire ------------------------------------------------- Department ------------------------------------------------- of ------------------------------------------------- NURSING‚ MIDWIFERY& SOCIAL WORK ------------------------------------------------- ------------------------------------------------- DIPLOMA/ENHANCED DIPLOMA/ ------------------------------------------------- Degree -------------------------------------------------
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SHC34 Assessment for Principles for implementing duty of care in health‚ social care or children’s and young people’s settings Task 1.1 : 1 What it means to have a duty of care in own role The fundamental obligation that anyone working in child care‚ whatever the type of service and whatever their role‚ is to keep children safe (CHILDCARE AND CHILDREN’S HEALTH VOL. 9 NO. 1 MARCH 2006 p1). Duty of care means a requirement to exercise a reasonable degree of attention and caution
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2 . 1 - Respect of patient’s dignity and privacy : Every health carrier must consider and pay attention at every person no matter its physical or psychological state‚ culture‚ origin‚ politic opinion‚ age… 2 . 2 - Non-discrimination principle : Every health care facility must allow equal access to care for every person whom state of heath need it. 2 . 5 - Information right : Information is a right‚ except if the patient express the wish to not being informed. It concern every aspect of
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Health and social care services should be readily available to everyone within the UK‚ although people with learning disabilities may find access to such services extremely difficult‚ even in today’s society. This assignment looks at the issues surrounding access to health care services and aims to address the differences between health education and health promotion. It also highlights the legislation around health and social care and the importance for nurses to understand the inequalities in provision
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Higher Nationals in Health and Social Care (QCF) Unit: Communicating in Health and Social Care Organisations Unit Code Date Issued: 23rd September 2013 Student Name: Student ID Submission Date: Lecturer: Internal Verifier: Assessment criteria Outcomes Assessment requirements To achieve each outcome a learner must demonstrate the ability to: L1. Be able to explore how communication skills are used in health and social care 1.1 Apply relevant
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Certificate L3 Communication. Outcome 1. Understand why effective communication is important in adult social care settings. 1. Use the box on the left to identify people that you communicate with. Use the box on the right to state why you communicate with them. |Parents |To update them on service users weeks/days. | |GP’s |In case
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