MANAGE QUALITY CUSTOMER SERVICE BSBCUS501A STUDENT NAME: RAZI AHMED STUDENT ID: DIC201205021 SUBMITTED TO: VIRENDER SHARMA INTRODUCTION OF AET:- AET transport pty ltd. was founded in 1997 by Fred Bingle of Melbourne‚ Australia. AET’s first truck was a 1982 international Acco 1950c table/tray top which supplied coulee agro‚ a local Fertilizer Company with bulk fertilizers‚ chemicals and anhydrous ammonia
Premium Customer Customer service Good
Brandon DeLeon McCloud English 2H November 4‚ 2013 Avoiding Reality: “The Masque of the Red Death” Analysis Throughout the gothic horror short story‚ “The Masque of the Red Death”‚ Edgar Allan Poe illustrates the struggle of an egotistical prince who refuses to face the inevitable reality of death. Through the downfall of the protagonist‚ Poe establishes the idea that the inability to face reality often leads to the destruction of the mind. The downfall of the Prince is emphasized by Poe’s
Premium Edgar Allan Poe
Q1. In ‘Double-win’ strategy- (a) Customer gets an additional benefit (b) Customer gets price debate. (c) Both customs and the sales person come out with sense of satisfaction (d) Both (a) and (b) Q2. Consumer behavior‚ ‘Perception is a process through which (a) a consumer make ultimate purchasing (b) a consumer is satisfied (c) a consumer’s mind receives‚ organizes and interprets physical stimuli (d) Both (a) and (c) Q3. Sales forecast implies (a) an estimate of the maximum possible
Premium Marketing
designed to expose you to the underlying physiological mechanisms of behavior. Physiological psychology is a complex but fascinating field of study. It explores the relationship between our biological systems and behavior. Structure and function of the nervous system from the neuron to the brain‚ as well as the interrelationships between the brain and such behaviors as eating‚ sleeping‚ learning‚ memory‚ emotion‚ and mental disorders will be discussed using examples from the behavior of both humans and
Premium Nervous system Brain Central nervous system
IGCSE Biology 2012 exam revision notes by Samuel Lees Contents: Section I: Characteristics and classification of living organisms 1. Characteristics of living organisms 2. Classification and diversity of living organisms 2.1 Concept and use of a classificatory system 2.2 Adaptations of organisms to their environment 3. Simple Keys Section II: Organisation and maintenance of the organism 1. Cell structure and organisation 2. Levels of organisation 3. Size of specimens 4. Movement in and out
Premium Blood Cell wall Bacteria
PERIPHERAL CIRCULATION DEFINITION: PERIPHERAL- Relating to or situated in the periphery of an organ or part of the body in relation to a specific reference point. Away from the center of the body. PERIPHERY – the part of the body away from the center. CIRCULATION –movement in the regular course‚ as the movement of the blood through the heart and vessels. PERIPHERAL CIRCULATION-transport‚ passage‚ or movement of blood away from the center (heart)‚ the route is the upper and lower extremities
Premium Blood Heart
“The Yellow Wallpaper” by Charlotte Perkins Gilman is a thrilling story narrated by a woman who experiences an emotional breakdown without an obvious reason. The reader can only assume that it is because she is mentally sick‚ being diagnosed by her husband as having “temporary nervous depression — a slight hysterical tendency” (Gilman). Although the narrator never specifies what has caused this condition‚ it is possible that her husband’s diagnosis is true or she could be experiencing depression
Premium Charlotte Perkins Gilman The Yellow Wallpaper Silas Weir Mitchell
REF: p. 10-2 3. A medical expense does not have to relate to a particular ailment to be deductible. ANS: T The definition of medical care is broad enough to cover preventive measures; therefore‚ the cost of periodic physical and dental exams qualifies even for a taxpayer in good health. PTS: 1 REF: p. 10-3 4. Erica‚ Carol’s daughter‚ has a severe form of autism. Dr. Malone recommends that Carol send Erica to a resident special school for autistic children when she enters first grade
Premium Taxation in the United States Tax
PY 101-008 Exam II Multiple Choice Identify the letter of the choice that best completes the statement or answers the question. ____ 1. The GSR is usually considered to be a. a measure of conscious emotion b. an index of honesty c. a measure of the cognitive component of emotion d. a general measure of autonomic arousal ____ 2. Operant conditioning is another name for a. classical conditioning b. respondent conditioning c. instrumental learning d. observational learning ____ 3. When we say
Premium Classical conditioning Emotion Operant conditioning
Financial Accounting 1) Purpose of Financial Accounting is to provide financial information to a) Shareholders b) Board Of Directors c) Tax Authorities d) All Of these. 2) According to the Money Measurement concept‚the following will be recorded in the books of accounts a) Quality Control in Business b) Commission Payable to salesmen c) Extra profits made due to introduction of Budgetory Control System d) All of these. 3) A provision is a a) General Reserve b) pecific Reserve c) Capital Reserve d)
Premium Generally Accepted Accounting Principles Balance sheet Asset