Dell CSR Company Profile Michiel van Dijk & Irene Schipper Amsterdam‚ May 2007 Dell – CSR Company Profile Colofon Dell CSR Company Profile By: Michiel van Dijk & Irene Schipper May 2007 Stichting Onderzoek Multinationale Ondernemingen (SOMO) Centre for Research on Multinational Corporations This document is licensed under the Creative Commons AttributionNonCommercial-NoDerivateWorks 2.5 License. To view a copy of this license visit: http://creativecommons.org/licenses/by-nc-sa/2.5 SOMO‚ Amsterdam
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Matching DELL History: IBM Market Leader in Mainframe –market share 61%‚ starts PC business in ’81‚ in 2 yrs market share is 42% IBM Strategy : • Purchase PC components as against manufacturing inhouse (Main frame) • Open Architecture : OS – Microsoft‚ Microprocessor – Intel ‚ reason‚ to encourage application developers and enhance Peripheral market • Sales : o Largely corporate clients - thought its huge sales force o Retail clients through value added resellers –
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com/otherreports/dellondell.htm. April 10‚ 2003. http://www.mgmt.purdue.edu/centers/seas/Research/Globalization/tsld004.htm May 7‚ 1999. http://www.dell.com/ca/en/gen/corporate/vision_miss.htm. April 10‚ 2003 Dell Computer Corporation http://www.dell.com/html/us/corporate/brochure/global.htm. April 10‚ 2003 Dell Computer Corporation http://www.gonow.com/sicdesc.html?sic_num=3577. April 20‚ 2003. http://www.ibisworld.com.au/industry/KeyFactors.asp?industry_id=265. January 23‚ 2003. Industry." Computer. Feb.
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Environmental Analysis of Dell Organization Industry Environment Competitive Rivalry The competitors to Dell are as follows: Hewlett-Packard‚ IBM‚ and Sun Microsystems (Hoovers). HP and IBM pose the biggest threat in competition. Dell ’s sales overview has increased each year except for 2001 to 2004. In 2001 the annual sales in millions were $31‚888 and a major increase in sales in 2004 at $41‚444.0. (Hoovers). In terms of Entry Barriers‚ Dells direct to consumers sales approach has increased
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1.Straightforward. Unique. Powerful. Dell has based its success on a simple concept: maximizing their understanding of our customers’ needs‚ and then fulfilling them with superb value; high-quality‚ relevant technology; customized systems; superior service and support; and products and services that are easy to buy and use. Their continuously evolving strategy combines a revolutionary direct customer model with new distribution channels to reach more consumers and small businesses. So that their
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Landmark Square‚ Stamford‚ Connecticut 06901‚ paul_carbonneau@mckinsey.com Robert Moore‚ Bill Reeves Dell Inc.‚ Mail Stop 6363‚ Austin‚ Texas 78682 {robert_a_moore@dell.com‚ bill_reeves@dell.com} The Tauber Manufacturing Institute (TMI) is a partnership between the engineering and business schools at the University of Michigan. In the summer of 1999‚ a TMI team spent 14 weeks at Dell Inc. in Austin‚ Texas‚ and developed an inventory model to identify inventory drivers and quantify target
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direct business model is one in which a company bypasses the dealers in the supply chain and supply directly to the customers. The company following a direct business model treats suppliers and service providers as if they are inside the company. Dell uses this Direct Business Model very efficiently. It buy passes the dealers in the supply chain building each to order. It uses technology to blur the traditional boundaries between users‚ suppliers‚ manufacturers. This model is named virtual Integration
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INTRODUCTION Dell Computers was started by Michael Dell in 1984. Dell’s primary differentiator was its business model. It sold primarily on the B2C market and custom built personal computers on demand. Therefore‚ it had very low inventory by comparison to its competitors. As a result of this‚ Dell was able to operate quite efficiently and profitably in its niche market. By the late 1980’s – early 1990’s‚ Dell noticed that its market share was only 1% of total and that industry amalgamations
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Dell Inc Dell ’s name rings from the desktop to the data center. The world ’s #3 supplier of PCs (behind #1 HP and China-based #2 Lenovo)‚ the company provides a broad range of technology products for the consumer‚ education‚ enterprise‚ and government sectors. In addition to its line of desktop and notebook PCs‚ Dell offers network servers‚ data storage systems‚ printers‚ Ethernet switches‚ and peripherals‚ such as displays and projectors. It also markets third-party software and hardware. The
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Week Six Case Analysis: Dell Direct and Not-So-Direct MRKT 5000 Online Course Julia Huelsmann Dell Direct and Not-So-Direct Case Summary: When the Texas-based Dell computer company started in 1984‚ its creator Michael Dell was interested in having a completely different distribution approach from his competitors. In order to keep costs low‚ minimize inventory costs and cater to customer needs‚ Dell sold directly to customers. By 1997‚ Dell’s distribution model was working extremely
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