1 Developing effective communication in health and social care LO1 Understand effective communication and interpersonal interaction in health and social care contexts of communication forms of communication interpersonal interaction communication and language needs and preferences LO2 Understand factors that influence communication and interpersonal interaction in health and social care environments theories of communication environmental factors affecting communication barriers to communication
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adult social care setting between: a) Colleagues and other professionals To understand the needs of clients using their services. To gain knowledge of a persons situation. To help the person be more comfortable. b) Individuals using the service and their carers To understand the individuals emotions‚ while being cared for. Therefore enabling the carer to provide person centred care to the
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[pic] NCFE Level 2 Certificate in Healthcare Support Services (600/1290/0) Evidence Tracking Sheet Learner name: Tracking your evidence During your course your Assessor will ask you to carry out work either in the classroom‚ in your workplace or at home which you’ll keep as evidence of your learning. The work you produce (evidence) will be assessed by your Assessor to make sure you’ve covered everything in sufficient detail. Your evidence could be made
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CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries‚ professional codes of conduct‚ employer policies and procedures‚ you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal
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5th edition London‚ Saunders Elsevier Department of Health (2004) Appendix 2: Core Dimension 2 Personal and People Development NHS Knowledge and Skills Framework. http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_4107980.pdf [20/01/2011] Freshwater D (2003) Counselling Skills for Nurses‚ Midwives and Health Visitors. Philadelphia‚ Open University Press Hargie O‚ Dickson D and Tourish D (2004) Communication
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Claire Lewis Understand employment responsibilities and rights in health‚social care Task B: Your role Bi. Describle the terms and conditions of your employment as set out in your contract of employment or employment agreement The terms and conditions of your employment are a statement and instruction of what the employer’s expect of their staff and your job description. Employer’s expect their staff to read and follow the policy and procedures that the home have. to attend all training
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basis of patient centred care. Following on from this you are now asked to:- 1. Briefly describe what is meant by the term patient centred care. 2. The following three aspects of patient dignity in healthcare have been selected from figure one of maliti article *Respect *Making choices *Confidentiality Select two of these aspects and utilising relevant current literature‚ describe each of these aspects of patient dignity and briefly outline their relevance to patient centred care. Promoting
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053.1.1b Explain what is meant by equality Equality is about treating people in a way that is appropriate to their individual needs. Every person should be treated as a unique individual and regardless of their difference should be given equal access‚ equal opportunities to achieve and develop and treated with equal concern. 053.1.1c Explain what is meant by inclusion Inclusion is a human right for every individual. It is about embracing differences between individual and groups and making provision
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When comparing and contrasting the differences in the three approaches‚ I will review the relationship between client and counsellor. I will attempt to discover how the relationship is formed and how it is maintained during the therapeutic process. Once this has been established‚ I will then look at how the changes occur in the therapeutic relationship and which techniques will be used. I will compare and contrast the approaches of Carl Rogers‚ Sigmund Freud and Albert Ellis. I will look at how
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Accountability This essay is about accountability in health and social care setting. Accountability requires the individual practitioner to take responsibility for their actions and the outcomes. The essay looks at the different areas of accountability such as‚ principles of care‚ delegation; four ethical principles. In this essay record keeping will be discussed. (RCN ‚2008) defines accountability as taking responsibility for the actions done by a health care worker or omissions in their daily work and
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