| |Manage Quality Customer Service | |This unit describes the performance outcomes‚ skills and knowledge required to develop strategies to manage organisational systems that ensure | |products and services are delivered and maintained to standards agreed by the organisation
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SITXHRM402 Lead and manage people ASSIGNMENT ACTIVITIES Assignment activity 1 I used to work at a fine dinning restaurant‚ the restaurant manager there was very good. He has very strong knowledge about how to manage people. He never being aggressive or uses any inappropriate language. He never asks someone to do the job that he doesn’t know how to do. He shows people how to get the job done efficiently. No matter what kind of issues or problems that staff have‚ he always is willing to help. He
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Manage quality customer service SECTION 1 Assessment Activity 1 Develop and document‚ on behalf of an organization for which you do or might work‚ a detailed process whereby it will possible to investigate‚ identify‚ assess and include the needs of customers in planning processes. Private Schooling The first process is investigating why Parents would choose Private Schooling for their child/ren. The School would investigate the following. Investigate the needs of families in the local area
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Support staff Teaching assistant (TA) / Learning Support assistant LSA - compliments the Class Teacher and support learning for all pupils. - works under the guidance of the Class Teacher - would not be expected to undertake any direct teaching responsibilities or lead the class‚ however may be required to supervise the class in the temporary absence of the teacher. Duties and responsibilities can include: planning‚ delivering and evaluating teaching and learning activities with the Class Teacher
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SECTION 3: MANAGE APPLICATION OF SCOPE CONTROLS Activity 3 1. There are a number of scope management issues that need to be addressed. Scope control might help prevent some of these issues. What is scope control? Change is inevitable and throughout the project life cycle the desire for change comes from different stakeholders. Scope control looks at the influencing factors that create changes to the project scope and how to control the impact of changes through the project Integrated Change
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employees will be unlikely to be able to fulfill their duties and obligations to the required and expected outcomes. Also‚ budget restrictions may be compromised. Why are operational plans necessary? Operational Plans are necessary as they are used to provide a detailed and clear direction of how an organisation will go about achieving it’s goals. It will also ensure that all the right resources are in place. What procedures might be followed to allocate work? Work must be allocated taking into account
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are washed and I wear disposable apron and glows. I take my client to the bathroom which is nice and warm. He walks with his walker till there. I make sure all things out of his way so he don ’t bump into something hard cause he might not feel the pain that can worn him to a serious injury. In the bathroom my client first brush his teeth. For man hygiene I check if his toothbrush is changed every three months and he has a soft one cause hard one toothbrush can tear gum tissue which might bring to
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Too many tears were shed last year at the GSB. Many of my classmates and I went through what I would now consider to have been unnecessary pain and hardship –both academically and socially. It is so easy to look back now and speak of all the things we could have and should have done differently. History has a way of repeating itself‚ not just because people are stubborn and slow learners‚ but also because people may not know history well enough. I believe one of the factors that contributed to the
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Establishing Acute Pain Service Many hospitals have employed an acute pain service for nearly a decade‚ but for many hospitals in the United States this still is a new idea. What we’re seeing is a new modality in treatment and the way we approach it. An acute pain service (APS) primarily manages pain after traumatic injury or surgery. The basic aspects of an APS include standardization of analgesic techniques‚ increased pain monitoring and assessment‚ and the ability to respond to inadequate or
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Reiki Therapy for Pain Management M. Adams University of Central Florida Topic Reiki is a form of energy healing in which the practitioner uses light touch to channel the flow of energy to promote healing‚ relaxation‚ and overall wellness (Richeson‚ Spross‚ Lutz & Peng‚ 2011). Reiki has its roots in Japan as a method of therapeutic healing (Ernst‚ Lee & Pittler‚ 2008). It is believed to have originated in Tibet thousands of years ago and renewed in the
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