Emotional Intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions‚ usually referred to as soft skills or inter and intra-personal skills‚ that are outside the traditional areas of specific knowledge‚ general intelligence‚ and technical or professional skills. Emotions are an intrinsic part of our biological makeup‚ and every morning they march into the office with us and influence our behavior. Emotional intelligence consists of five
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EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT Prepared by FT B3 Group 3 Atul Gupta (08FT-137) Gaurav Khanna (08FT-145) Mahesh Kakani (08FT-153) Malay Shah (08FT-154) Mudita Jain (08FT-158) Pradeep Hari (08FT-162) Contents Introduction 3 Methodology 11 Data Analysis 20 Limitations 24 Appendix 25 Reference 28 Introduction Emotional Intelligence Emotional Intelligence (EI) is the mental
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Soft skills is a sociological term relating to a person’s "EQ" (Emotional Intelligence Quotient)‚ the cluster of personality traits‚ social graces‚ communication‚ language‚ personal habits‚ friendliness‚ and optimism that characterize relationships with other people. Soft skills complement hard skills (part of a person’s IQ)‚ which are the occupational requirements of a job and many other activities. Soft skills are personal attributes that enhance an individual’s interactions‚ job performance and
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Transactional Leaders‚ Transformational Leaders‚ and Emotional Intelligence The difference between transactional and transformational leaders lies in their process of motivating followers. Transactional leaders begin with established goals or directives of their company and motivate employees to pursue these directives by “clarifying role and task requirements” (Robbins‚ 2005: 367) through rewards or intervention if standards are not met. Basically‚ they employ a hands-off management style‚ but
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THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT STYLE 1. Introduction Conflict is not something new to us. Every single day we might involve in the conflict. Conflict has occurred since the existence of human beings. Conflict occurred either in person or between other individuals. Conflict can happen when we faced negative situation with family‚ colleagues‚ supervisor‚ customers and others. The early approach of conflict assumed all conflict was negative and to
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were not addressed)? (Be sure to provide a rationale for your conclusions; pp. 244-248) The testing and instruments of the study can be a potential threat to the internal validity. In this study‚ researchers utilized the Schutte self-report emotional intelligence test‚ which were studied by Kun et al due to its clear and conclusiveness. The scale from the study showed good internal validity and test-retest reliability. The correlation of the scale with the related constructs supports is validity. The
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Why Emotional Intelligence Is Important To Have In The Workplace MGMT 201 11/21/2013 Introduction There are many different characteristics a person needs to possess in order to be an effective leader and to be an asset to a company. Besides having a high IQ a leader must be able to evaluate a business environment‚ manage tasks efficiently‚ promote strategic thinking and innovation‚ and manage change. All the traits just mentioned are extremely important‚ although‚ recent
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How emotional intelligence influences interpersonal communication Emotional intelligence is the ability to observe and act upon one’s own and others’ feelings and emotions. Interpersonal communication is the interaction between two or more people‚ consisting of verbal or non verbal messages. This essay aims to discuss the connections between the two and the influences. What is emotional intelligence and what are its 5 main domains according to psychologists‚ Strenberg and Salovey? What are the
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Emotional Intelligence by Daniel Goleman Chapter 3: When Smart is Dumb Throughout this chapter Goleman argues that a person’s IQ has little to do with their success in life. For example‚ someone with extremely high SAT scores who parties his way through college could take ten years to finally get a degree whereas a person with mediocre scores but studies diligently in college will earn his degree in four years. Emotional intelligence can be very beneficial throughout life. With the ability to
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EDIT KOMLÓSI THE ROLE OF TRAIT EMOTIONAL INTELLIGENCE IN TASK AND CONCEPTUAL PERFORMANCE 71 EDIT KOMLÓSI The role of trait emotional intelligence in task and conceptual performance: the case of functional managers in the hotel industry12 Unquestionably‚ adequate selection‚ recruitment‚ and retention of employees (for example through (re)training) results in high-quality work outcomes. Ultimately‚ however‚ efficient‚ effective‚ and competitive organisations require more than just experience
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