Applying the Balanced Scorecard to Education DEMETRIUS KARATHANOS PATRICIA KARATHANOS Southeast Missouri State University Cape Girardeau‚ Missouri T he concept of the balanced scorecard (BSC) was first introduced by Robert S. Kaplan and David P. Norton (1992) in their now widely cited Harvard Business Review article‚ “The Balanced Scorecard—Measures that Drive Performance.” The widespread adoption and use of the BSC is well documented. For example‚ Kaplan and Norton (2001) reported that by
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The quote that I’ve decided to use from the story is "After almost two years in Whittier‚ my father assignment was completed and we had to return home. The last month of our stay I attended one slumber party after another‚ all thrown in my honor." I think this quote means that she is really happy that her father is all finished with what he was doing‚ so now she can go back to her home. Although‚ she did have fun in the last month of their stay because of all the slumber parties that were thrown
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SHMS - Leysin | Leadership Across Cultures | Managing Workforce Diversity | 131LAC | Mukhtar Mammadov | BAHE 2 | 3/22/2013 | Table of Contents Introduction 2 Discussion 3 Conclusion 7 Introduction Culture in its many forms and approaches is a very popular subject researched by many authors. The definition of culture from Geert Hofstede‚ the most cited social scientist according to Powell (2006) comes as "the collective programming of the mind that distinguishes
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Thematic Topic #1: Identity Quote: “Inventor‚ jewelry designer‚ jewelry fabricator‚ amateur entomologist‚ Francophile‚ vegan‚ origamist‚ pacifist‚ percussionist‚ amateur astronomer‚ computer consultant‚ amateur archeologist‚ collector.” (pg.99) Explanation: Oskar’s business card lists many different titles and six objects he picks or collects. Oskar’s identity is elucidated by his determination‚ hobbies and interests. Each item he recorded has a convenient
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Managing Diversity in Organisation Regarding this topic I would like to select organization such as Unisem (M) Bhd for discuss and produce a critical review of literature. Unisem (M) Bhd is a semiconductor manufacturer. Nowadays it have five manufacturer plant in the global such as Chengdu-China‚ South Wales – UK‚ Batam – Indonesia‚ SunnyVale – USA‚ Ipoh – Malaysia. Nowadays have approximately 8‚000 employees worldwide. (Unisem Group. 2011) 1. Introduction Diversity in organisation is about
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Managing Employee Performance HR2E01N 31st-July-2009 Q.”Assess the use of 360-degree appraisals in performance management” Performance management is the process of management that contributes to the effective management of individuals and teams to achieve high levels of organizational performance. Some see performance management as performance related pay schemes and others as the performance appraisal systems. In simple terms‚ performance management provides the means for people to improve
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Warren Oats was a highly successful employee for American Auto Suppliers‚ a Chicago-based company that makes original-equipment specialty parts for Ford‚ GM‚ and Chrysler. Because of his excellent performance as a maintenance engineer‚ Oats was promoted to a high executive position supervising a division of more than fifty staff distributed in different locations. Oats was confused. He has tremendous experience as a an engineer but non as a manager‚ sitting in his office thinking about his new
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THE SPIRALITY OF THE SINGLE JERSEY FABRICS AND ITS EFFECT ON THE GARMENTS F. CEKEN Dokuz Eylul University Engineering Fac. Textile Eng. Department Bornova-Izmir/TURKEY 1. Introduction The single jersey knitted structures‚ used widely in knitted garments‚ cause some problems‚ because of their unbalanced structures. The most important problem of the single jersey structure is fabric spirality‚ which affects all the fabric and creates big problems at the clothing step. It affects the garment
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To: Ms. Kiklas (skiklas@allworldtravel.com) From: Eric Rivera (erivera@carnival.com) Subject: Carnival Student Tour Package Inquiry Ms. Kiklas‚ Your message regarding student package deals has prompted me to send you a response. We‚ at Carnival cruise lines‚ would like to thank you for thinking about our cruise line as an option for these students. Carnival cruises has reached the number one spot by appealing to younger customers. Unfortunately‚ Carnival has made many changes
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Ethics is the code of moral principles and values that governs the behavior of a person or group with respect to what is right and wrong. Ethics sets standards as to what is good or bad in conduct and decision making. Example of Unethical and Illegal Organizational Behavior Toward Customers False or deceptive sales practice Submitting misleading invoices Fabricating product quality data Toward Employees Discriminating against employees Creating a hostile work environment Violating
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