book Emotional Intelligence in 1995‚ the business world got an answer to a question that had been plaguing it for decades: “Why did some people of a high IQ struggle at managing teams while other leaders of lower IQ excel at it”? Goleman asserted that the traditional measurement of IQ (intelligence quotient) was not enough to determine a good leader. Schools and universities concentrated on developing the cognitive and analytical part of the brain‚ while the teaching of how the emotional side
Premium Emotional intelligence Emotion Feeling
Role of Emotional Intelligence 1 Rana Rashid Rehman‚ 2Arfan Khalid and 2Majid Khan Quaid-i-Azam School of Management Sciences (QASMS)‚ Quaid-i-Azam University‚ Islamabad‚ Pakistan 2 Department of Management Sciences‚ COMSATS Institute of Information Technology‚ Islamabad‚ Pakistan 1 Abstract: The primary aim of the present study is to determine the impact of employee decision making styles on organizational performance. Study also investigates the moderating role of emotional intelligence
Premium Decision making Emotional intelligence
in the social sciences assume that humans can be reasonably approximated or described as "rational" entities (see for example rational choice theory). Many economics models assume that people are on average rational‚ and can in large enough quantities be approximated to act according to their preferences. The concept of bounded rationality revises this assumption to account for the fact that perfectly rational decisions are often not feasible in practice due to the finite computational resources available
Premium Rational choice theory Bounded rationality Economics
Emotional Intelligence Abstract: Emotional intelligence is a learned response that can be changed. Emotional intelligence is simply understanding ourselves and others‚ and acting in the best interest of ourselves and others. My test results of an Emotional Intelligence test from The Institute for Health and Human Potential made me quite emotional as I read them. The Emotional Intelligence test had questions that were to be answered on a sliding scale‚ from one side being strongly
Premium Emotion Psychology Emotional intelligence
Recruiting the best: using Emotional Intelligence as a selection criteria. Pradeepa Wijetunge PhD Librarian University of Peradeniya Peradeniya Sri Lanka E-mail:librarian@pdn.ac.lk Every business person knows a story about a highly intelligent‚ highly skilled executive who was promoted into a leadership position only to fail at the job. And they also know a story about someone with solid-but not extraordinary-intellectual abilities and technical skills who was promoted into a similar position
Premium Emotional intelligence
Criminal Behavior Theories Abstract This essay covers some of the most important aspects of criminal behavior theories and delves into the lesser‚ supporting theories pertaining. The assignment question/instructions were: In a 1-2 page well constructed essay‚ discuss the major differences between the various theories which are used to explain criminal behavior? What theory in your opinion best explains this? The answer to the last question is very hard to determine. I have likes and
Premium Criminology Sociology
On-the-Job Training for Emotional Competence During the early stages of their careers‚ leaders tend to focus on developing their technical and analytical skills‚ paying little attention to their capacity to recognize and manage their own emotions and those of others. This can hurt them later in their careers. But emotional competence can be nurtured‚ and although formal programs are a good starting point‚ learning from everyday opportunities at work is most effective. F or leaders‚ success
Premium Emotional intelligence Psychology Management
An investigation of the employee perceptions on the relationship between employee job satisfaction and the leader’s emotional intelligence among the workers of Eskom in Alice Town 1 INTRODUCTION For organisations to survive in today’s changing world they should maintain their competitive advantage through the use of the whole workforce. In order for the change to take place‚ the employees‚ and the leaders should be adaptive to the environment‚ effective working and the continuous improvement of
Premium Emotional intelligence
La’Shante Samuels Kaplan University‚ CJ102 Criminology Unit Five Midterm Project The Rational Choice theory approach has been used by social and political scientists to put some type of meaning of why humans behave in a certain way. In recent years‚ rational choice theory has been widely used in other disciplines such as sociology‚ political science‚ and anthropology. It has gained influence in politics and sociology over the past thirty years. This choice theory stressed the role of knowledgeable
Premium Psychology Rational choice theory
Journal of Managerial Psychology Emotional dissonance in call centre work Jürgen Wegge Rolf Van Dick Christiane von Bernstorff Article information: Downloaded by UNIVERSITY OF ESSEX At 16:41 03 February 2015 (PT) To cite this document: Jürgen Wegge Rolf Van Dick Christiane von Bernstorff‚ (2010)‚"Emotional dissonance in call centre work"‚ Journal of Managerial Psychology‚ Vol. 25 Iss 6 pp. 596 - 619 Permanent link to this document: http://dx.doi.org/10.1108/02683941011056950 Downloaded on: 03
Free Emotion