Telephone customer-service representatives have a tough time these days. With automated telephone systems that create a labyrinth for customers‚ result in long hold times‚ and make it difficult for them to speak to an actual human being‚ a customer’s frustration often settles in before the representative has had time to say "hello." Says Donna Earl‚ an owner of a customer-service consulting firm in San Francisco‚ "By the time you get to the person you need to talk to‚ you’re mad." Erin Calabrese
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firm’s goal(s) in a situation when they may not profit as much in the short-run as they would in the long-run. Why might a firm choose to do this? Give an example of this in Vietnam. (100 words) Competitiveness is the core key for every business firm to remain in a particular market segment. There are too many rivals in the market‚ although the demand is still high. Price should be in the best and the firm with short-run oriented planning and implementation cannot afford the high marginal costs
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Under internal control‚ there are three issues arises in the chicken run case study. 1st issue is the credit control system is weak. The lack in credit control system can be seen when the marketing department continued to supply product to Cold Gold Sdn. Bhd even though Cold Gold Sdn. Bhd credit is gone beyond its limit. Besides‚ Ms Choy as a credit controller did not take proper action about this issue. The recommendations are Ms Choy as a credit controller should know her duties and responsibility
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In recent years‚ the level of distrust has skyrocketed due to currency manipulation‚ or the tool used by the P.R.C. to keep its currency value low in order to keep exports cheap. While most all trading nations participate in currency manipulation‚ China is one of the largest culprits. In order to have an undervalued currency‚ a nation must be buying more than they are selling. The Chinese‚ with their cheaply
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Someone I have admired for a long time would be my grandma Lola. For as long as I can remember‚ grandma Lola has had the nickname “Lu”. Her kind brown eyes and bright smile make her seem like the kindest woman in the world‚ while short brown hair‚ which now has some strands of gray‚ fits her tanned face perfectly. When I picture grandma Lu in my mind‚ I can see her wearing a “life is good” shirt and a pair of Birkenstocks. Nicknames are a big deal in my family. One person can have so many nicknames
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accord (?). Furthermore‚ to become Number 1‚ “The Leader”‚ and beat Honda‚ Ford set up several strategies and stood to the management (?). The staff was capable of achieving the strategies‚ and the gap between the two companies obviously shrank by the time Ford achieved its objective in early 1993. SWOT Analysis Understanding Your Strengths‚ Weaknesses‚ Opportunities and Threats The importance using SWOT analysis SWOT Analysis is a very effective way of identifying your strengths and weaknesses‚ and
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Is advertising manipulation? Introduction Advertising‚ a word with a large background that is similar to marketing plays an important role in the world of media and other parts. The first things that come into mind when we talk about advertising are money‚ customers‚ and adequate services. Advertising exists to help society by giving them information on products and services and make purchases according to people’s desires and needs. The global market place is seen as a giant negotiating
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lower classes or upper classes; contrasting Logan’s Run. In the movie‚ the society presents themselves in different colors. It’s not that the women wear one color and the men wear another‚ but instead based upon their age. The different colors of their wardrobe put forward an insight into anyone that they might converse with. It seems a little bizarre‚ don’t you think? But very logical. To sustain population control in Logan’s Run‚ the process veiled as “renewal”‚ masks the true
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Red Chief won’t run away to get Bill and Sam for revenge. As seen in the movie‚ Red Chief’s father Ebenezer Dorson‚ sent a letter to Bill and Sam replaying to their ransom. The letter state that he Ebenezer Dorson will take RC off of their hands so they don’t have to deal with him anymore. If he sticks by his word then RC will stay away from Bill and Sam agreement. So Taking RC off their hands means not letting him go after then so he cannot run away. Another reason RC won’t run away is because
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‘The course of true love never did run smooth’ Discuss Sorrel Nation Within the play‚ ‘A Midsummer Nights Dream’‚ the importance of courtship and marriage is indicated‚ as is that of love and marriage. One of the ideas in the play is that there is a significant difference between ‘doting’ and ‘loving’‚ something like the distinction between fancying someone and loving them. The play also presents love as a kind
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