Customer Relationship Management (CRM) strategies performed by LG and Samsung with respect mainly to the Indian market and Indian Scenario. However‚ both the companies are big giants so they practice CRM strategies for entire world. The report clearly shows how CRM is being practiced by the companies and how e-CRM has taken over the simple CRM. Today‚ without technology no company can survive and so is the case with LG and Samsung. The report
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1. Core customer value of Samsung galaxy s 4 are more fun experience‚ shortening relationship with friends and family‚ simpler everyday live and healthy life care. - Actual component | Augmented component | -featuresSamsung Smart ScrollSamsung Smart Pause | -warrentyOne year | -designSuper-wide FULL HD ScreenSlim bodyUnique textured design | -after sale serviceStaff will solve the technical problem of the phones | -Quality levelhigh definition camera | -product supportManual provided
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Marketing Mix MKT 421 Marketing Introduction Companies today try their best to continue to keep up with the changes of services‚ products and technology. Companies rely on their abilities in marketing to keep consumers interested in their products and services. The success of a company may rely on the company’s marketing performance. Marketing planning starts by thinking of the targeted audience needs‚ strategies‚ and the development of the products and or service needed. Developing
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Maintaining the “Single Samsung” Spirit: Recommendations for a changing environment Contents Introduction 1.a. Samsung: - Philosophy - Culture - Values - Human Resource Policies 1.b. Philosophical grounding of Samsung’s Value System: - Ontological Assumptions - Agency Assumptions - Epistemological Assumptions 2.a. Current Challenges facing Samsung’s NEO program: - A Changing Profile of New Samsung Employees
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/0309-0566.htm EJM 44‚7/8 Consumer responses to brand extensions: a comprehensive model ´ ´ Eva Martınez and Jose M. Pina ´ Facultad de Ciencias Economicas y Empresariales‚ The University of Zaragoza‚ Zaragoza‚ Spain Abstract Purpose – This paper aims to understand the reciprocal spill-over effects of brand extensions by testing a comprehensive model that gathers both the brand extension evaluation
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constantly improve and strive in everything they do. “Kaizen‚ it means continuous improvement‚ and is the key principle that guides us in our commitment to deliver more customers.” Global Factors that have affected Toyota. (The global automotive market is extremely competitive. Toyota faces strong competition from automotive manufacturers that have the same attitude towards their cars. Although the global economy is gradually recovering‚
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Contents Executive Summary This report describes the appropriate tools and techniques in the strategic analysis in order to examine the current trends and issues in the business environment of Pizza Hut when launching a new product to the market. In addition‚ there is a brief history of Pizza Hut‚ which will be provided. The purpose of this executive summary is to provide a clear understanding regarding the marketing campaign that was undertaken by Pizza Hut. Pizza Hut is an American
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South Korean manufacturer Samsung has created a buzz with a "selfie" picture taken during the Oscars by a Samsung Galaxy Note 3 with several Hollywood celebrities. This picture had been posted on Twitter‚ a famous online social networking‚ by the Oscars host Ellen De Generes and then retweetted more than two millions times‚ a record. This phenomenon had a large impact on both product and the company. However it turns out that this event had been completely planned by Samsung and it was not an unintentional
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TABLE DES MATIERES 1. TABLE DES MATIERES 2 1.INTRODUCTION 3 2. FICHES SIGNALETIQUES 4 A . Samsung Electronics Co.‚ Ltd. 4 4 B . LG Electronics‚ Inc. (LG) 5 3.ANALYSE DE SAMSUNG 7 Sa mission consiste donc à être la meilleure société spécialisée dans l’électronique. Samsung affronte de face ses objectifs pour être une société de réputation internationale. Elle cherche une réactivité‚ créativité et efficacité optimales afin d’inventer et de commercialiser des produits qui détermineront
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Employee Retention-Talent Management Organizations need to be possessive about the employees-The stronger organization’s possessiveness –the longer are the employees are retained Abstract-Talent is the critical success factor to any organization. Talent pool management is the most challenging area to any organization. The challenge of finding‚ attracting‚ developing and retaining the right talent is taking up a major part of management and once the right talent is found the next demanding job
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