"Samsung customer retention strategy" Essays and Research Papers

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    Samsung Galaxy 10.1

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    Final  Report             Consumer  Decision  Making  Process‚   Perception  and  Reference  Group  in   Purchasing  Samsung  Galaxy  Tab  2  10.1     Prepared  for  Prof.  Val.  Ortega       by:   Kam  Kai  Heng  (12717040)   Satrio  Adi  Bintoro  (12525545)                   13  September  2012  

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    and motivated employees play a crucial role in overall growth and success of the organization. Retention of key employees is critical to the long term health and success of any organization. Focusing on employee retention techniques can positively impact the organization as it increases employee productivity‚ performance‚ quality of work‚ profits‚ and reduce turnover and absenteeism. Employee retention is a process in which the employees are encouraged to remain with the organization for the maximum

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    Samsung Brand Strength

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    Samsung brand strengths Master branding strategy Samsung has managed to avoid excessive and unrelated diversification and channeled their resources around one or two dominant businesses. Samsung was previously engaged in manufacturing lower-end consumer electronics under a handful of brand names including Wiseview‚ Tantus‚ and Yepp‚ none of which meant much to consumers. To counter this negative trait‚ Samsung’s management decided to move up the value chain in an attempt to build a stronger identity;

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    Strategic planning Samsung

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    Assessment/evidence gathering conditions Each assessment component is recorded as either Satisfactory (S) or Not Satisfactory (NS). A student can only achieve competence when all assessment components listed under Purpose of the assessment section are Satisfactory. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NS (Not Satisfactory) is eligible for re-assessment. Resources required for this Assessment All documents must be created in

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    Samsung Marketing Plan

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    Marketing Plan for Samsung Electronics I.   Executive Summary “At Samsung‚ we follow a simple business philosophy: to devote our talent and technology to creating superior products and services that contribute to a better global society” (samsung.com/us/aboutsamsung). At Samsung we like to think of the entire world as not only our customers but as our family. We aspire to treat each and every one of our customers like they are the most important. We benefit our customers by providing the most

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    Samsung Competitive Lead

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    Executive Summary This paper provides an analysis on the success of Samsung over recent months which has allowed the company to crush its long term competitor‚ Apple. Methods of analysis include Samsung’s unique quality management practices‚ supply chain structures‚ partnerships and financial performance. Results of the analysis show Samsung’s high quality methods on all its business processes‚ and the business model structure which has allowed it to gain an upper hand in the market. The report

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    Executive Summary Samsung Electronics was established in 1969 and successfully developed its own products internally in 1980s. The company grew very fast and even continued to lead the market with an 8% growth in gross sales during Asian crisis in 1997. Now it is transforming to a global digital company with many products occupying substantial market shares in the world. Samsung Electronics attributed its success to four main factors; (1) Highly creative employees can develop new technologies;

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    SAMSUNG MARKETING MIX

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    MARKETING MIX OF SAMSUNG Samsung is a South Korean multinational company‚ founded by Lee Byung Chull‚ in the year 1938. It entered the electronics industry in the late 1960s. Since 1990s‚ Samsung has globalized its electronics‚ mainly mobile phones‚ which have become its major source of income. The Samsung galaxy series is one of the brand builders for Samsung and hence we will discussing the marketing mix of Samsung Galaxy. Despite the competition from similar companies‚ Samsung is growing manifold

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    Samsung and Apple mobile

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    Comparative Company Analysis — Samsung & Apple mobile Introduction The aim of this comparative analysis is to use different value creation theories and strategies approaches to analyse Samsung mobile and Apple‚ as two most named brands in mobile phone industry. In detail‚ this article compares the value creation strategy of these two firms in the respect of value proposition and delivery system‚ value discipline strategy‚ in addition with value chain analysis‚ customer benefit and industry environmental

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    Samsung Case Study

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    discuss the core marketing concepts that Samsung has adopted to shift its competitive edge. ✓ Need‚ Wants‚ and Demands Samsung always try to develop products that fit their customers’ lifestyle by studying their tastes. Samsung focus finding out what’s likely to sell before consumers even know they want it. ✓ Target Market‚ Positioning‚ and Segmentation Samsung focus on design‚ as they want to be the Marcedes of home electronics. Samsung concentrate less on cost saving and more

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