Service Marketing Assignment Service blueprint of a restaurant By: Abhishek Jain (876001) Service Blueprint: The service blueprint is a technique used for service innovation. The service blueprint consists of 5 components: 1. 2. 3. 4. 5. Customer Actions Onstage / Visible Contact Employee Actions Backstage / Invisible Contact Employee Actions Support Processes Physical Evidence 1. Customer Actions This component contains all of the steps that customers take as part of the service delivery process
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Drama 88 Day 10 Practice‚ Practice‚ and some more Practice Our primary focus from this point onwards was completely on the final musical scene and the ending scene. For the final musical scene we were thinking out a dance routine. For this I came up with a fifteen second dance routine‚ which will be done in the scene. In this dance routine Kim and Olivia run towards Luke and I. Then we are supposed to lift them as they jump into our arms. After the lift the girls are supposed to hang on to our necks
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For this assignment I chose to go to a restaurant to find someone to observe. When I arrived at the restaurant I decided to observe an elderly caucasian male. He looked to be in his mid to late 60s. At first he was alone‚ waiting for his daughter‚ son-in-law‚ and grandchild to arrive. While he seemed perfectly content while waiting‚ there was an obvious brightness to his mood once his family arrived. One of the first actions that I noticed was that he did not have conventional table manners. For
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PROCEDURES OF CHECK-IN IN A HOTEL ( have a reservation) 1. Good morning‚ welcome to our hotel‚ How may I help you? 2. May I have your last name‚ please? 3. May I have your passport and your business card to update your profile‚ please? 4. Thank you‚ Please wait a moment. 5. Here’s your reg-card. This’s your room number‚ your room type’s …‚ room rate‚ You’ll will stay with us … nights. And Your departure day’s….. Your room rate included breakfast everyday. Our breakfast will be served
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Unit 2 P4- explain how national initiatives promote anti-discriminatory practice The data protection act- the data protection act is legislation put in place to keep personal data confidential. It can promote anti-discriminatory practice as it can stop people finding out information about individuals that the individual wants to stay private. E.g. phone numbers and addresses. These would need to stay private so people don’t find out where you live or what is wrong with you. The children act 1989-
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Fast Food Restaurant Business Plan 1.0 Executive Summary 1.1 COMPANY & INDUSTRY Nudlez‚ a Washington Corporation‚ is in the fast-food service industry. The company has developed a unique business model that reduces overhead by utilizing mobile vending units as opposed to brick and mortar stores. This is a very popular alternative to dining in larger business centric cities. 1.2 PRODUCTS & SERVICES Nudlez provides high quality‚ fast-served Asian-styled meals‚ based on a central theme
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Its amazing how America as a whole latches on to other cultures‚ and how fast parts of those cultures grow. Sushi made it over to America about 10 years after WW11. Now‚ we see sushi everywhere. According to this article there were 276 sushi restaurants in Los Angeles in 2005. In 2010‚ according to the Huffington Post‚ there is a sushi bar on almost every block. There are four ingredients that are usually accompaniments of sushi: the sushi rice which is usually mixed with rice vinegar (makes
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enjoy the tropical feeling of Hawaii‚ while also enjoying the palatable taste of country style food. Truett’s Luau‚ is that restaurant. Going there is not just a meal; it’s an experience. From the ukuleles you can take and play while you eat‚ to their indoor garden with a sunroof. Another entertaining thing to do at this restaurant is to play the huge wooden xylophone the restaurant has. The moment one arrives‚ the pungent smell of seasoning‚ oil‚ and salt is present. Because of all the picture-postcard
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STANDARD OPERATING PROCEDURES 13 November 2013 AA01 PART 2 – PROJECT WORK STANDARD OPERATING PROCEDURE 1. Introduction a. Induction of new workers Philosophy ABC Kindergarten (ABCK) follows the philosophy and guidelines from the Ministry of Education for the Education of Young Children to offer a high quality early childhood program that provides a safe‚ healthy‚ and nurturing environment. ABCK is accredited through the Ministry of Education for the Education of Young Children. In
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complete study of restaurant which i need to copy paste. For our free membership‚ please upload one paper to the site. Please fill out the form below to join the site. Your account will be activated immediately. people should stop criticizing Klarisse’s physical appearance. why do people have to compare whose face is better? I know that comparing is inevitable in a competition but to actually say that the other deserves to stay just because her face is more "presentable" is taking away the essence
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