EXAMPLE OF A REFLECTIVE ACCOUNT FROM WHICH TO DEVELOP AN ACADEMIC POSTER Introduction Recently I have been studying on a Masters course and have been studying about leadership and management in health. I have little practical experience of leadership and management of health projects or services. It is important that I reflect on my learning as I hope to develop my skills and experience of management and leadership once I leave the university. Greenwood( 1993) suggests that reflection is about
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1. Things had gone well with this account overall. What‚ though‚ were the critical issues in determining the customer’s satisfaction that led to the loss of the customer? Was the problem simply a lack of satisfaction with the product? Using concepts from the chapter‚ describe how the customer’s value equation was influenced by the experiences both before the call and during the call. Companies in all industries and of all sizes understand that customers are perhaps their most valuable assets.
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F0KA 34 Health Care: Practice Experience Reflective account 4 Candidate Name: Word count- 801 Related learning Outcome: Learning Outcome 1‚ Knowledge and Skills – 1.b recognising and acknowledge limitations of own abilities 2.a committing to the principle that the primary purpose of the professional health care practitioner is to protect and serve society 2.b accepting responsibility for one’s own actions 3.a demonstrating respect for patient/client confidentiality 4.b demonstrating
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Reflective Account On an occasion at work I was aware of a staff member communicating very negatively‚ for example sighing and tutting and general negativity. Supervision was due so it was brought into meeting that last had concerned had noticed a change in the person’s general attitude‚ I asked if there was a specific reason and was told there was not. Although they agreed that they were being negative. We discussed the workload and it was decided it was not that. It was mentioned by the staff
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Task 2 Reflective account of presentation In this essay I will be writing about my own experience in working within a team‚ linking in Belbin’s Theory. This includes the importance of teamwork‚ how different roles can be formed and managing conflict. Followed by a summary of how the group and team working techniques can be improved. The importance of team work includes working efficiently with everyone within the team by making sure individual’s needs are listened to and communication is virtuous
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HOSPITAL BILLING SYSTEM [pic] TASKS 1. Create Patient and Patient Account tables. Please bear in mind that you will be additionally tested for deciding on sensible data types and field sizes. (Assuming that all other tables are already created). 2. (a) Create a sequence for Patient’s ID which should start from 1000‚ should increase in steps of 1‚ and should not exceed the value 99999. (b) Insert a sensible record in Patient’s table by using the sequence created in (a) within
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National University of Singapore NUS Business School Department of Accounting ACC1002X Financial Accounting Syllabus Course: Financial Accounting (ACC1002X) Semester 1 of Academic Year 2012/2013 Section 1: Friday 10:00am – 12:00pm Section 2: Friday 2:00pm – 4:00pm Semester: Lecture Time: Lecture Venue: BIZ2 Lecture Theater 16 Teaching Team: Name Dr. Aimee SHIH Dr. MA Guang Belinda LEE Andrea LOW Philip TOH Role Lecturer (Coordinator) and Tutor
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Jacks respiratory rate was quite high of 21 breaths per minute‚ which is just outside the normal range for an adult (Dougherty and Lister 2008). The Nurse should take into account Jack may have been aware of the respiratory assessment so subconsciously may have been affected by nerves (Moore 2007). It is the nurse’s role and responsibility to promote health and well being and it was apparent that the reason
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Topic: Alan Sears‚ Retooling the Mind Factory: Education in a Lean State Abstract One of the neo-liberal reform agenda is the “lean state”. The lean concept involves every aspect of social changes. This paper will begin discussing the effects of lean state in education reform. Then‚ it will expand any dramatic changes according to neo-liberal agenda. These changes require to be built upon the most efficient production system the lean production. As a result‚ the education reform will have a certain
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CHAPTER 1 Introduction to Exchange Server 2007 E -mail communications and the messaging systems that support their transport and storage‚ which started as small simplistic text messages stored on electronic post offices with nominal storage capabilities and limited client functionality‚ have grown and changed over the last 20 years. They have evolved into complex messaging and collaboration systems with e-mail data storage architectures that can scale into terabytes and beyond‚ and with
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