such as benefits or initiatives including diversity; 3) measuring the satisfaction and engagement of employees to support recruitment and retention; and 4) driving high performance by analyzing employee perceptions of an organization’s climate for service. When properly designed‚ implemented and analyzed‚ employee surveys help management take action to align operations with its strategy‚ values and goals. Employee surveys have been used in organizations for decades to help leaders understand how individual
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Highlight the benefits that you can give To achieve this‚ you first have to do some research about the services that your competitors can offer. After this‚ you should then identify your USP‚ or unique selling point‚ which is the feature that you‚ and no one else‚ have. Once you have identified this‚ you can now inform your target market about the advantages that you have over your rivals. Doing so will make it easier for your clients to choose to transact with your firm instead with others. Develop
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Parkson Retail’s plans stay intact Posted on 19 April 2013 - 05:37am Kang Siew Li sunbiz@thesundaily.com Print PETALING JAYA (April 19‚ 2013): The vision‚ direction and strategic business plans of Parkson Retail Group Ltd (PRGL) and Parkson Retail Asia Ltd (PRA) will stay the course‚ outgoing executive director and managing director Datuk Alfred Cheng Yoong Choong said‚ despite him stepping down from his post at both companies effective May 31. "There’s no change in vision‚ direction or
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Gaps Model of Service Quality Table of Contents Executive Summary 3 Customer Gap 4 Example of Customer Gap 4 Listening Gap 5 Example of Listening Gap 6 Standard Design And Standard Gap 7 Example of Design and Standard Gap 8 Service Performance Gap 9 Example of Service Performance Gap 10 Communication Gap 11 Example of Communication Gap 12 Closing Gap 12 Diagram of Gap Model of Service Quality 13 Bibliography 14 Customers realize that the current system is not
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Definition of Retail Marketing Retailing is defined as a conclusive set of activities or steps used to sell a product or a service to consumers for their personal or family use. It is responsible for matching individual demands of the consumer with supplies of all the manufacturers. The word ‘retail’ is derived from the French work retailer‚ meaning ‘to cut a piece off’ or ‘to break bulk’. Retail marketing is comprised of the activities related to selling products directly to consumers through
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Retail and Merchandising Project I A) Choose Store a. BestBuy b. Walmart c. Wendy’s d. Target e. Costco f. Macy’s g. Starbucks B) What type of store is it? a. Discount Store b. General Store c. Convenient Store d. Mom& Pop Store e. Supermarket f. Wholesale Store g. Department Store C) History of store a. When did it originate b. CEO c. Marketing Plan d. Demographics D) What products do they sell a. Food b. Medical c. Home Necessities d. Consumer Electronics e. Clothing
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A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment of the requirements for Post Graduate Diploma in Business Management (PGDBM) (2009-2011) UNDER THE GUIDANCE OF: Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED BY: Akanksha Premwani Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75‚ Punjabi Bagh‚ New Delhi-110026 A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment
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SWOT ANALYSIS: More for you A SWOT analysis of the Indian organized retail industry is presented below: Strengths: 1. Retailing is a "Technology-intensive" industry. It is technology that will help the organized retailers to score over the unorganized retailers. Successful organized retailers today work closely with their vendors to predict consumer demand‚ shorten lead times‚ reduce inventory holding and ultimately save cost. Example: Wal-Mart pioneered the concept of building competitive advantage
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“LOCATIONAL STRATEGIES OF BIG BAZAAR” MASTER OF BUSINESS ADMINISTRATION Introduction to the Topic: Being in the right location is a key ingredient in a business’s success. Locational Strategies is a results-oriented retail real estate consulting firm providing retailers‚ investors‚ shopping center managers and institutions with fact-based‚ decision-making research. If a company selects the right location‚ it may have adequate access to customers‚ workers‚ transportation
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temporary setback on account of the global economic recession‚ the Indian automobile market has once again picked up a remarkable momentum witnessing a buoyant sale for the first time in its history in the month of September 2009. The automobile sector of India is the seventh largest in the world. In a year‚ the country manufactures about 2.6 million cars making up an identifiable chunk in the world’s annual production of about 73 million cars in a year. The country is the largest manufacturer of
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