"Service gap analysis in retail sector" Essays and Research Papers

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    Retail Management

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    Retail Management Assignment Tranky Ho 1. When a consumer shops at an upscale furniture store‚ what factors determine whether the consumer feels that he or she got a fair value? How does the perception of value differ when that same consumer shops at a discount furniture store? • A retailer must ensure that all of its strategic elements are in place. • For the shopper segment to which a particular retailer appeals‚ the total retail experience must be aimed at fulfilling customer

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    Industry Analysis The US retail consumer electronics (CE) market had reported revenues of $180 billion in 2010. The different revenue streams that make up the reported annual revenue in 2010 for the CE market can be divided into five key areas: Consumer Electronics (CE)‚ which consist of video and audio products; Home Office which consist of PC’s‚ notebooks‚ netbooks‚ tablets‚ and mobile phones; Appliances; Entertainment Hardware and Software; and Services (see Figure 1). Total sales from the

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    Gap for Sony

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    Gap and Current Strategy Analysis * Macro Environment: The major trend in the macro-environment which affects Sony’s future strategy is socio/cultural/demographic. Since the Nintendo Wii emerged‚ it attracted many of non-traditional gamers came into the videogame console market‚ especially females and elderly people. Traditionally‚ non-traditional gamers think PlayStation is not ease of use for them. For instance‚ the joystick is difficult controlled or the instruction of the games are not easily

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    Title- “ Employee Engagement Practices” as a retention tool in Service Sector LPG in global economy has immensely contributed in the growth of service sector as a result potential people are getting pool of good opportunities and for the same‚ fast career moves and hopping is observed rapidly. About Author:- Name:- Mrs.Anuradha Phadnis‚ Experience:-Currently working as Faculty and served from last 4 years at Dr.D.Y.Patil Institute of Mgmt. & Research‚ Pimpri. Pune Educational Background:-

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    Chinas Retail Market

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    International Market Analysis “Final Research Paper: China’s Retail Market” Presenta: Isaac Calderón Ambriz MATRICULA: 19815 Professor: Eduardo Diaz Tijuana B.C. December 4 2014 Index Introduction………………………………………………………………………..…….3 Research Problem………………………………………………………………….……3 Research Goals …...……………………………………………………………….…….3 Research Questions……………………………………………………………….……..4 Research Design …………………………………………………………………….…..4 Data Collection………………………………………………………………………….4 Retail Trends…………………………………………………………………

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    Gender Gap

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    The Stubborn Gender Gap When a congressional committee hearing presented an all-male panel of witnesses to discuss female contraception last month‚ Carolyn Moloney made news by demanding‚ “Where are the women?” Nearly 50 years after the modern women’s movement began‚ such omissions remain common- and yet many people assume the battle for equality is largely over. Perfectly nice guys will say to me‚ “You must be so happy you’ve won!” reports Gloria Steinem. I say‚ “But are you working for a women

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    Gap Year

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    How do Different Cultures View the Idea of “Gap Year”? 1.USA&UK 2.Other European Countries 3.Asian Countries In the United States‚ the practice of taking a "year off" remains the exception‚ but is gaining in popularity. Taking a year out has recently become slightly more common for Americans‚ with prevailing reasons as a feeling of being burned out of classroom education and a desire to understand oneself better. In the United Kingdom a year out is a common choice before university‚ again to travel

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    The Gender Pay Gap

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    The Gender Pay Gap PROBLEM Introduction The pay gap between men and women has fallen quite dramatically over the past 30 years though a sizeable gap still remains‚ but this headline figure masks some less positive developments in recent years. We are used to each generation of women making progress relative to the one before‚ but this process has slowed slightly with the better than the previous one(Centre Piece Summer 2006). The gender pay gap measures the earning differences between

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    Fashion Retail

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    OPERATIONS…………………………....15 * STOREFORMATS………………….................…..18 * CONCLUSION…………………….................……19 Introduction Retail consists of the sale of physical goods or merchandise from a fixed location‚ such as a department store‚ boutique or kiosk‚ or by mail‚ in small or individual lots for direct consumption by the purchaser. Retailing may include subordinated services‚ such as delivery. Purchasers may be individuals or businesses. In commerce‚ a "retailer" buys goods or products in large quantities

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    Cement Sector Analysis Report    [Key Points | Financial Year ’13 | Prospects | Sector Do ’s and Dont ’s]  The Indian cement industry is the 2nd largest market after China accounting for about 8% of the total global production. It had a total capacity of about 347 m tonnes (MT) as of financial year ended 2012-13. Cement is a cyclical commodity with a high correlation with GDP. The housing sector is the biggest demand driver of cement‚ accounting for about 67% of the total consumption

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