There has always been a sharp distinction between urban and rural living‚ with each having its particular advantages and disadvantages. From a personal perspective‚ I am more inclined to live in a small town rather than a big city. To me‚ it boils down to more peace and quiet; a better environment to live in; and family safety. To begin with‚ small towns are usually quiet and relatively calm. The pace of life is relaxed and the low number of cars and people makes for a peaceful setting without
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3.3 | Loyalty Card Program Of Respondents | 29 | 4.3.4 | Fast Food Chains Spend A Great Deal Of Children’s Attention Respondents | 30 | 4.3.5 | Fast Food Chain Is Creation Of Mascot | 31 | 4.4.1 | Personal Details With The Influence Of Quality Of Service Providing The Fast Food | 32 | 4.4.2 | Personal Details With The Influence Of Promotional Strategy In The Fast Food | 33 | 4.4.3 |
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Aviva Life Insurance is a joint venture between Dabur and Aviva. Aviva has 26% stake and Dabur 74% stake in the JV partnership. Aviva India employs close to 5000 people‚ over 20‚000 Financial Advisers with 159 branches across the country. In 1999 the government opened the insurance sector by permitting FDI from private companies of up to 26%. The largest life-insurance company in India is still owned by the government (LIC). Insurance is also listed as the seventh Schedule to the Constitution of
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communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. The porridge that a guest has ordered is not available. Verbal. The best approach in this situation is to speak to the guest face to face and apologise whilst explaining why the porridge is unavailable. 2. A customer has been spoken
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CUSTOMER SERVICE AT THE MARIGOLD HOTEL1 One bright summer morning in March 2010‚ owner and General Manager George Chacko was in his comfortable second-floor office suite at the Marigold Hotel in the Chanakyapuri area of New Delhi. He had been alerted to a brewing customer service problem‚ and wanted to resolve the issue before it got out of hand. Chacko belonged to a family of real estate developers and entrepreneurs. Over the turn of the century‚ he had noticed that New Delhi lacked sufficient high-quality
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presented to make recommendations for changing the customer service processes and culture. Specifically‚ you are required to: • identify Brad’s major customers • prepare a customer service policy for Brad’s business • prepare a standard for handling complaints • prepare a work instruction for handling a complaint • give an example of how you would change an element of the customer service system in response to the complaint about the quality of the meals • outline how you would change the work
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[Your Name] [Street Address]‚ [City‚ ST ZIP Code] [phone] [e-mail] CUSTOMER SERVICE PROFESSIONAL Profile Synopsis of Achievements Employment More than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance‚ problem solving and trouble-shooting‚ sales staff support‚ and planning/implementing proactive procedures and systems to avoid problems in the first place. Possess solid computer
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Customer Service in Business Today Jennifer Thayer Everest Online July 19‚ 2013 Customer service in today’s business environment is offering customers products and services that will perform the way that they are promised to perform. It also means that a business can personalize the way
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MKT 121: Customer Service Question 2: Summarize the advantages and disadvantages of Web-based customer service. The internet has become the new path for providing customer assistance‚ providing a space for searching and shopping. As the technology is develops‚ clear advantages and disadvantages to customer service relationships have presented itself. One of the advantages of a website include increased exposure‚ with the ability reach customers on a global level. The web provides the
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California Credit Life Insurance Case Study The California Credit Life Insurance was incorporated in Los Angeles in 1971. This insurance company’s product line includes various types of insurance such as health‚ professional‚ automobile‚ liability‚ pension‚ and retirement programs‚ commercial packages‚ and other related financial services. Within this company‚ there are 15 regional offices and 230 sales representatives. The salesforce contains about 1/3 female. The company seems to be facing serious
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