Field Research Project Changing Trends in Customer Relationship Management in the Airline Industry Project Proposal Anand Jumani MGB12IBWM031 Nikunj Karnani MGB12GLM013 Prachir Verma MGB12IBWM044 Under the guidance
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Continental Airlines Memo To: Lawrence Kellner From: Date: Re: The purpose of this memorandum is to address the profitability issues at Continental Airlines and to estimate the costs for 2009 to forecast the future outlook of the company. To address these issues‚ I used regression analysis to observe what effect the 11% reduction in flying capacity would have on the firm’s future operating costs. I also used the results from the regression analysis to verify the costs that‚ if reduced
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SABENA BELGIAN WORLD AIRLINES The company Sabena was the Belgian air carrier and one of the oldest in the world. It played it most crucial role in the development of Belgium’s colonial ties to Africa >> The airline was an important component of Belgium’s national sovereignty. The dependence on African routes resulted in long run problems after the colonies achieved independence >> Even losing money‚ the Belgium government continued to support it due to historical and employment importance.
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Paradise ‘Gardens by the Bay’ is one of the main attractions of Singapore that has been developed recently and a few parts of the garden are still under developing phase. It is a nature park developed adjacent to the Marina Reservoir by the government of Singapore to change the Singapore city from the “Garden City” to “City in a Garden”. It is a huge group of gardens spread across 250 acres of reclaimed land situated in the central Singapore. It comprises of three beautiful and unique waterfront gardens:
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P E S 1. Singapore is country which is democratic. 1. The GDP of Singapore is 297.9 Billion US dollars. Due to increasing GDP of Singapore‚ Gillette might want to expand the shaving and personal care products in Singapore. And also in Singapore there is no competition from domestic companies as the entire GDP of Singapore is based on imports from other countries. 1. Singaporeans are very competitive in nature. Singaporeans have a mindset of “Kia-su” which means afraid of losing out to others. Due
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Should changes be made to the local education system(Singapore Context) to enhance the teaching of moral values? When most people talk about school curriculum in the Singapore`s context‚ they think about math‚ science‚ social studies and language courses. Seldom do I hear or read about moral values as being part of the curriculum. The problem is that the neglect of teaching moral values in schools is harming our students and causing problems in our society. If one has never learned any moral
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company Vietnam Airlines is the national carrier of Vietnam‚ which was established in 1956 under the name Vietnam Civil Aviation. Vietnam Airlines offers excellent service‚ high quality products‚ relaxing atmosphere at competitive price to their customers. They also generate a hospitable‚ effective and dynamic working environment for all their employees to perform the best abilities and skills to the company. Vietnam Airlines mission: Their mission is to be one of the best airlines in the world
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According to the Singapore Tourism Board‚ Singapore posted an estimated S$13.8 billion in tourism receipts from January to December 2007‚ representing an 11.3% increase over January to December 2006. This had exceeded the target of S$13.6 billion for 2007‚ and set a new record for tourism receipts. · In 2007‚ Singapore welcomed 10.3 million visitors‚ registering a growth of 5.4% over 2006 (9.7 million visitors). This is the highest annual visitor arrivals recorded for the Singapore tourism sector
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“The world commercial airline industry is one of the most diverse‚ dynamic and perplexing in the world ” (Globale Airline Industry Program). The airports are exceptionally complex facilities and highly renowned for the variety of services and resources it provides to both the airlines and its users. Airlines and airports are inextricably intertwined together and none of them can survive without the other. The aviation industry is growing at an exponential rate. The demands for an effective and efficient
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Introduction Air travel remains a large and growing industry. It facilitates economic growth‚ world trade‚ international investment and tourism and is therefore central to the globalization taking place in many other industries (Airline Industry‚ 2000). In Globalization era‚ Airplane industries are really important to move people to another place. It’s really reliable and secure. Compare with five decades ago. Airplane was frightening and costly. People try to find new technological innovation
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