Needs in e-Services 1 Running head: CUSTOMER NEEDS IN E-SERVICES How e-Services Satisfy Customer Needs: a Software-aided Reasoning Ziv Baida1‚2‚ Jaap Gordijn3‚ Hans Akkermans3‚ Hanne Sæle4 and Andrei Z. Morch4 1 Faculty of Economics and Business Administration‚ Free University Amsterdam‚ The Netherlands 2 e-Rational‚ Amsterdam‚ The Netherlands 3 Faculty of Sciences‚ Free University Amsterdam‚ The Netherlands 4 SINTEF Energy Research‚ Norway Customer Needs in e-Services 2 ABSTRACT
Premium Service system Maslow's hierarchy of needs Fundamental human needs
Case Jonathan‚ a moneylender makes a loan of $1‚000 to Sheba on Sheba’s representation that she is 19 years old. Sheba is in fact 17 years old. She enrolled for diploma course with a private college for $500‚ spent $200 on a holiday‚ and the balance of $300 on a mini hi-fi set. She now refuses to pay Jonathan. In this case‚ we are acting for Jonathan (plaintiff). Jonathan sues Sheba (defendant) because of free consent and capacity. Free consent that we talk is about misrepresentation whereas capacity
Premium Contract Contract law
Legal Issues in Management Final Case Study Christine Stout Southern Oregon University Business law – case study The case study of John and Stacey has so many complicated elements that apparently all the stakeholders involved apart from the two mentioned could sue or be sued against. This paper assumes that this is the scenario for this paper. The characters involved are John and Stacy‚ a restaurant owner‚ the owner of a townhouse‚ the owner of the mink on which John tripped and subsequently
Premium Contract Law
Both teachers and the school board often have trouble finding a compromise during the creation of a new contract. Teachers often ask for an increase in salary‚ better health care benefits‚ and a shorter working day. Most school boards usually give a counter offer no where near what the teachers are asking. In most cases these two sides never are able to reach a compromise that will work for both parties. Jeannine French states that she was unable to create a contact for the teachers that was comprised
Premium Education Teacher School
education to all‚ schools throughout the U.S are anything but equal. Many of these schools in America are still racially segregated‚ which impacts students negatively. They are being deprived of quality education which can lead to other factors like increasing their chance of incarnation. Organizations like The National Coalition on School Diversity have helped pushed for desegregation and creating policies to improve education in the U.S. By understanding the causes of segregated schools and the need
Premium Racial segregation Education Racism
Wireless Hill Project Preparing for the 2012 Centenary Celebration and Realising Vision 2020 Business Case (FINAL) July 2011 Business Case Summary Project Title Wireless Hill Project – Preparing for the 2012 Centenary Celebration and Realising Vision 2020 Strategic program See 4.4 Strategic Impact for the link to the City of Melville Strategic Plan Realise the Wireless Hill Vision 2020 Concise Scope Interpretation plan‚ concept plan‚ detailed design‚ approvals‚ staged implementation
Premium Project management
Devon School Clear River‚ despite its prosaic name‚ is a bustling manufacturing and mill community of about 65‚000 people. As the only large population center in Tonley County‚ it also serves as the hub of financial‚ transportation‚ and governmental services. On the outskirts of Clear River are smaller suburbs. Devon‚ known locally as “Nob Hill”‚ is one of them. As its nickname implies‚ it is the most affluent of these suburbs and is the home of many of the area’s business and civic leaders.
Premium English-language films Garden of Eden United States
and put into schools that would change and take away their views and beliefs‚ initial knowledge‚ image‚ and identity. In the earlier stages‚ these schools were referred to as Industrial Schools for Indians. Today‚ we call them Residential Schools with Aboriginal survivors who are able to tell their stories. Aboriginal people suffered while there schools were running. This essay will compare the knowledge in a recent article to primary sources that were written while Industrial Schools were in action
Premium Education Indigenous Australians School
Curtin Business School School of Accounting Unit Outline 301224 Accounting Modelling 330 Semester 2‚ 2013 Unit study package number: Mode of study: Tuition pattern summary: Credit Value: Pre-requisite units: Co-requisite units: Anti-requisite units: Result type: Approved incidental fees: Unit coordinator: 301224 Internal Seminar: 1 x 3 Hours Weekly This unit does not have a fieldwork component. 25.0 11013 (v.0) Management Accounting 201 or any previous version Nil Nil Grade/Mark Information
Premium Finance Economics Management
The Roth and Sindermann cases are the legal precedents for assessing the procedural rights of nontenured teachers (See Figure 12.1). Because the Supreme Court has held that impairment of an employee’s property or liberty interests triggers procedural protections‚ the question arises as to what constitutes a violation of these interests. Courts have purposely avoided precisely defining the concepts of liberty and property‚ preferring to allow experience and time to shape their meanings. Since 1972
Premium