"Social intelligence in hospitality" Essays and Research Papers

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    Competitive Intelligence

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    Essay Topic: Business competition in this modern day is getting fierce. One of the key strategic tools usually used by executives in top companies to stay ahead of their competitors is though utilizing "Competitive Intelligence". Describe what is Competitive Intelligence‚ it’s process‚ goals and some major benefits of using it in helping business to stay competitive in the markets. The competition in this new era of business environment is getting more and more

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    Emotional Intelligence

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    Emotional Intelligence PSY 301 November 5‚ 2012 Theresa Neal‚ Ph.D Emotional Intelligence The purpose of this paper is to describe the differences between traditional cognitive intelligence and emotional intelligence. It will also address the use of emotional intelligence concepts in the work life‚ home life‚ and personal life. There are many possible definitions of emotional intelligence. In accordance with an article titled “Theory‚ Findings‚ and Implications” written by Mayer‚ Salovey

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    Service Quality Hospitality

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    SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer‚ Hotel Management Program‚ Faculty of Economics‚ Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry through

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    Multiple Intelligences

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    Multiple Intelligences Stacy Bowers General Psychology/300 May 31‚ 2010 Dr. James Bell Abstract The purpose of this paper is to discuss the theory of multiple intelligences developed by Howard Gardner. It will be discussing three intelligences; Bodily-Kinesthetic‚ Logical-Mathematical‚ and Interpersonal. This paper will also take a look at how each of these three personalities can have an impact on personal success. Illustrations of this discussion are used throughout Chapter 8: Intelligence

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    The Indian Hospitality Industry Tourism Hospitality in India is based on the Sanskrit adage ‘Atithi Devo Bhava’ or ‘guest is god’. The concept was adapted by the Ministry of Tourism‚ Government of India which aims at creating awareness about rich variety of tourism in India. India is currently ranked 12th in the Asia Pacific region and 68th overall in the list of the world’s attractive destinations‚ according to the Travel and Tourism Competitiveness Report 2011 by the World Economic Forum (WEF)

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    Collective Intelligence

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    Collective collaboration Evolution of Web 2.0 and Social Networking Nowadays people often throw around these jargon terms like Web 2.0 or Social Networking. What do these terms actually mean? In order to have a basic understanding of these terms or concepts‚ it has to be broken down into three steps. Firstly‚ in the early and mid-90’s‚ websites “spoke” to website visitors and that was it. The websites had information and they provided it to the visitors and that is all that happened‚ hence one-way

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    Multiple Intelligence

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    Multiple Intelligence-Final Essay Outline Everybody learns differently: Slow/fast In groups with other people At once/repeatedly Howard Gardner’s multiple intelligences Linguistic Like to do Good at… Learn best by... Logical & Mathematical Visual & Spatial Musical Bodily & Kinesthetic Interpersonal Intrapersonal Naturalist Learning Profiles My profile

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    Hospitality Management

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    Introduction The tourism industry is rapidly becoming one of the fastest growing and successful industries‚ with revenue of recorded 693 million international tourist arrivals in 2001‚ reported by World Tourism Organization (WTO)‚ nevertheless its definition cannot be agreed on. Youell (1998; pg.9) presents a definition given by WTO in 1993 defining tourism as “activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure

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    Emotional Intelligence

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    EMOTIONAL INTELLIGENCE Joe Sanchez ​When it comes to the five elements of Emotional Intelligence‚ I can relate to Self-Regulation the most which is my best aspect. In general‚ I am a pretty easy going type of guy. Even when someone bad mouths me or attacks me verbally‚ I tend to keep my cool and analyze the situation before responding back. When it comes to my job as a police officer and dealing with people‚ we deal with all types of emotions. Some personalities can be distressed‚ combative

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    Multiple Intelligence

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    CheckPoint: Multiple Intelligences Interpersonal Intelligence is my strongest intelligence. Links: http://psychology.about.com/od/educationalpsychology/ss/multiple-intell_7.htm http://www.edwebproject.org/edref.mi.th6.html http://www.mypersonality.info/multiple-intelligences/interpersonal/ http://www.angelfire.com/mi3/interpersonal/ http://www.brainboxx.co.uk/a1_multiple/pages/interpersonal.htm My strongest Intelligence is Interpersonal. It deals with being able to

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