MINI CASE 4 I STARBUCKS: RE-CREATING ITS UNIQUENESS 1. How did Starbucks create its uniqueness in the first place? Starbucks create its uniqueness by offering premium coffee beans‚ thus creating an amazing image. Every store is a unique place with a wide range of products and a special homely ambience‚ emphasized by relaxing music and comfortable seating furniture. Other than that‚ customers can use the free wireless hotspot or just visit with friends. The high quality of the products
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CHAPTER 1 – INTRODUCTION 1.1 - Introduction of Starbucks Starbucks‚ as we see today was not there from the very beginning. Starbucks has the very humble start when three coffee fanatics‚ Gerald Baldwin‚ Gordon bowker ‚ and Ziev siegl‚ - opened a small coffee shop in Seattle’s pike place market. Starbucks Corporation is an American global coffee company and coffeehouse chain based in Seattle‚ Washington. Starbucks is the largest coffeehouse company in the world‚ with 20‚366 stores in 61 countries
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Case Study 1: Starbucks Delivering Customer Service It is clear that Starbucks has enjoyed great success since it was founded 30 years ago. The company has been doing very well for the last 11 years with 5% or more store sales increase even after the post-9/11 recession. The only issue Starbucks seems to be facing is meeting customers’ expectations. Customer service can be down because Starbucks may have lost the connection between satisfying their customers and growing their business. Customer
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Starbucks is part of a global empire that is continuously growing and which offers a new institution of business thinking. Their way of thinking positioned them on a unique level by the way of which they conduct their business. They incorporated fresh new thinking into strategic‚ tactical‚ and operational planning. The company developed a structure that encompassed both horizontal and vertical growth‚ with control mechanisms set in place. Even with setting such a high standard of business‚ there
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SYNOPSIS Starbucks Corporation‚ originally founded in 1971‚ but purchased by Howard Schultz in 1987‚ is the market leader in selling gourmet coffee (Starbucks‚ 2008). Starbuck’s main objective is to establish itself as the most respected and recognized coffee brand in the world (Fact Sheet‚ 2008). Starbucks has accomplished this objective and experienced much success through their competitive strategy of clustering several stores within the same community and through their distinctive competencies
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This is a strategic report on Starbucks. First of all I will explain the external environment of Starbucks using PESTEL analysis‚ Porter’s five forces analysis and competitor analysis. Next will be an analysis of Starbucks’ strategic capabilities. These will be determined using a resource audit‚ a value system analysis‚ the identification of possible core competences and the identification of important stakeholders. After this I will present a SWOT analysis of Starbucks before discussing three possible
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Audit Starbucks Stores R. J. Yung Marketing Management March 13‚ 2006 Executive Summary Since its foundation in 1971‚ Starbucks has been working uncompromisingly to achieve the company objective of becoming the world’s leading coffee brand. Having gone through various stages of growing pain‚ today the Company is operating with over 10‚000 stores in 37 countries. Starbucks’ success was mostly a direct result of its aggressive expansion plan‚ that consequently turned the Starbucks coffee beverages
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Marketing Research Planned Projects‚ Goals and Objectives Starbucks is now starting there two new major projects which are the “Our Next 40 Years Begins Now” and “Explore Green Store”. The project‚ “Our Next 40 Years Begins Now”‚ started on March 8‚ 2011 marked its 40th anniversary‚ and as part of their celebration they had introduced their new logo. “As you start to see it out in the world‚ I hope you’ll start to appreciate the simplicity and elegance of the new design. I like the new mark
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Prepared for: Starbucks Coffee Submitted: Thursday‚ 2nd February 2012 Prepared by: • Velisya (551496) • Aktalisa Tifany (548994) • Steffany Ciputri (551288) • Gabriela Tiffany (546561) Executive Summary This essay discuss about how Starbucks utilizes its marketing mix in order to gain market share. Starbucks‚ which has been in the coffeehouse industry for 41 years‚ face higher competition than before. Even so‚ Starbucks is able to not only survive through this
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STARBUCKS Starbucks Coffee Company is the leading retailer‚ roaster‚ and brand of specialty coffee in the world‚ with more than 7‚500 retail locations in North America‚ Latin America‚ Europe‚ the Middle East‚ and the Pacific Rim. It has long prided itself on offering an enriched customer experience as much as on great-tasting‚ high quality coffees. I chose to do my report on Starbucks because besides being a Starbucks addict‚ like many others I know‚ I am also interested in how the company might
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