CHAPTER 7 PROCESS MANAGEMENT TRUE/FALSE QUESTIONS 1. Process management is defined as the controlling and improving of processes after they have been designed. Answer: F AACSB: Analytic Skills 2. Support processes generally do not directly add value to products and services. Answer: T AACSB: Reflective Thinking Skills 3. Processes must be both measurable and repeatable to be improved. Answer: T AACSB: Analytic Skills 4. A well-run
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OPERATIONS MANAGEMENT MGCR 472 ASSIGNMENT # 1 (Total 100 points) Due on 7th October (Thursday) by 5pm Make sure to write the name‚ student # and section # for each student in the group on the cover page of the assignment 1. Suppose you/your group is the owner of a company that produces e-readers. The present production rate is 1000 e-readers /day and the selling price is $210/unit. It requires 200 workers working 8 hours/day to produce the e-readers and they are paid $20/hour. The material
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Project Management • • • • • Introduction to project management Critical path method (CPM) Crashing Uncertain activity durations Reading: Page 760 – 794 Project • Project: – A special type of process / transformation – A series of related jobs directed toward some major output – Require time and resources – Examples • MS Windows 2000‚ Fund raising‚ Preparation for a private party‚ Building a new airport… The Campus Wedding Reserve Church (1) Church Notice (17) 1 Decorate Church
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TRUE or FALSE 1. T F It is impossible to develop a process that has zero variability. 2. T F Assignable variations in a process are also called natural variations. 3. T F An x-bar chart would be appropriate to monitor the number of defects in a production lot. 4. T F The central limit theorem provides the statistical foundation for control charts. 5. T F If we are tracking quality of performance for a class of students‚ we should plot the pass/fail result on a p-chart. 6. T F Sample
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http://fp05-527.web.dircon.net/ikea_company_profile.html Profile: ikea IKEA is the world’s most successful mass-market retailer‚ selling Scandinavian-style home furnishings and other house goods in 230 stores in 33 countries and hosting 410 million shoppers per year. An acronym for founder Ingvar Kamprad and his boyhood home of Elmtaryd‚ Agunnaryd‚ IKEA began operating in Sweden in 1943 and continues its original ethos based upon cost obsession fused with design culture. No design‚ no matter
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Starbucks’ Strategy and Internal Initiatives to Return to Profitable Growth Kelompok : Prisilian Suwuh 2401140098 Selma 24011400 Dharma 24011400 Bima 24011400 Ridwan 24011400 Reisa 24011400 Please identify the resources or capabilities Starbucks and make VRIN matrix analysis to decide whether those are core competencies that provide sustained competitive advantages ? Resources or Capabilities VRIN Analysis for the Starbucks Company Resource or Capability Valuable (exploitsopport unities and
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Starbucks Coffee Company’s success in the coffee business echoed resoundingly across the globe. The company was able to attract many customers despite its overpriced coffee. The coffee-chain managed to draw the attention of investors as well‚ as they saw in the Starbucks a profitable investment. Starbucks is best known for its overpriced coffee and its excellent stores adorned with comfortable couches and wonderful music. Starbucks marketed itself as the “Third Place” – a place where
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1. Management is: a. Process b. Discipline c. Human Activity d. Career e. All of the above f. None of the above 2. Management consists of a set of activities: Management activities consist of: Planning‚ Organizing‚ Leading‚ and Controlling 3. What is the difference between leadership and management? The primary difference between leadership and Management is the focus. Leadership’s focus is much more external and looking towards the future where Management’s focus is internal looking
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Operations Management Course Assessment 2 Assessment Reference: OPM/July 12/1 Operations Function “Process Design & Improvement” Management Consulting Industry Introduction This focused discussion shall address a “service” oriented organization (ABC)‚ operating in the management consulting arena. ABC has been named as such for confidentiality purposes. The scope of this discussion encompasses Process Design (Positioning and Analysis) and Improvement. In order to satisfy the
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Sunday‚ December 23‚ 2012 Samsung Marketing Strategy 1:09 PM aaaa No comments Section One The Role of Marketing in Developing Successful Business Strategies C HAPTER O NE The Marketing Management Process Samsung—Building a Global Brand 1 SAMSUNG ELECTRONICS is the largest component of South Korea’s largest chaebol —one of the giant family-controlled conglomerates that have been instrumental in building the country’s economy over the past half century. Samsung’s electronics unit started
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