Telephone Customer Service Representatives 1. How do you interpret the reliability results for the clerical test and work sample? Are they favorable enough for the company to consider using them “for keeps” in selecting job applicants? A. Clerical Test Coefficient alpha is high (.85‚ .86). This is a positive sign. Test-retest reliability is also high (.92). B. Work Sample (T) Inter-rater agreement is relatively high (88%‚ 79%) C. Work Sample (C) Inter-rater agreement
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1. Explain a person’s attitude towards visiting Disneyland in Hong Kong in terms of the tri-component model. The Tri-Component Model is made up of three potential parts including cognitive‚ affective and conative.Disneyland in Hong Konghas a uniqueattract customers.The first part of this model refers to cognition that is a consumer’s knowledge perceptions acquired via direct experience with attitude with the attitude object plus information from various source. Disneylandisan interesting placewhereyou
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in shaping political Islam in Egypt? Political Islam is playing a major rule now in the current political scene; so it is important to analyze how it rose in Egypt and how it has been shaped over the years. The political Islam is mainly a set of ideologies that holds the belief that Islam can be a political ideology as much as it is a religion. Although Islamic thinkers have always emphasized the enforcement of the Islamic law (Sharia) as the main reference of the state’s political and social
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STRATEGIC PLANNING: A TEN-STEP GUIDE* I. IMPORTANCE OF PLANNING There is broad agreement among nonprofit leaders and experts that planning is a critical component of good management and governance. Planning helps assure that an organization remains relevant and responsive to the needs of its community‚ and contributes to organizational stability and growth. It provides a basis for monitoring progress‚ and for assessing results and impact. It facilitates new program development. It enables an
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The McDonaldization of society THE MCDONALDIZATION OF SOCIETY George Ritzer‚ Explorations in Social Theory From Metatehorizing to Rationalization Ana Cristina Moraru Organizational Behaviour‚ Semester I‚ MBA I Prof. Dr. Radu Baltasiu January 17‚ 2013 The McDonaldization of Society McDonaldization is ”the process by which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as of the rest of the world.” George Ritzer
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Essay Questions Q: Summarize the steps of the scientific method. Describe an experiment of your choice‚ which demonstrates the basic considerations that must be taken in the design of a good‚ manipulative experiment. Now that you know some details of how scientists solve problems‚ how might you apply that knowledge to your daily life? A: The scientific method is one of the most if not the most important method that scientists use to learn about the earth. The goal is to apply the scientific
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WHAT IS HRM PLANNING STEPS IN HRM PLANNING Environmental Analysis The first step in the human resource planning process is to understand the context of human resource management. Human resource mangers should understand both internal and external environments. Data on external environments includes the following: the general status of the economy‚ industry‚ technology and competition; labor market regulations and trends; unemployment rate; skills available; and the age and sex distribution
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THE TWO-STEP FLOW MODEL OF COMMUNICATION INTRODUCTION The two-step flow of communication hypothesis was first formulated by → Paul F. Lazarsfeld and his colleagues in their classical study on the 1940 American presidential election (1944). It states that there is usually no direct influence of the mass media on the general public. Rather‚ “ideas often flow from radio and print to the opinion leaders and from them to the less active sections of the population” (Lazarsfeld 1944). This assumption
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Strategies to reduce resistance to change 1. Using Lewin’s Change Model‚ successful unfreezing can set the stage for change to take place. <INSERT CONTEXT: why is the change needed?> By understanding the need to change‚ employees become dissatisfied with current practices‚ hence motivated to change. The organization must always create the motivation to change. This creates favourable predisposition towards change‚ reducing resistance. 2. From Kotter’s six strategies to overcome resistance
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mapping internal organs in medicine using various scanning technologies (image reconstruction from projections)‚ automatic fingerprint recognition (pattern recognition and image coding) and HDTV (video coding). Digital Image Steps in Image processing: The main steps involved in any image processing applications are as follows; Image acquisition: In order to process any image the image must be acquired so as to perform the necessary processing. Images are generated by the combination
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