flexible operations. C) Low price leading to a need to excel at low cost. D) Reliable delivery leading to a need to excel at effective customer service. E) Speed of operations leading to a need to excel at efficient distribution. 4) There are four perspectives on operations strategy. The term ’emergent strategy’ is most closely associated with which perspective? A) Bottom-up perspective B) Market requirements perspective C) Operations resources
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The Columbian government launched ‘Operation Marquetalia’ on May 27th‚ 1964. The operation was intended to hurt what the government viewed as a “growing communist threat” within the regions of El Duda‚ El Pato‚ and Guayabero which were known by locals as “Marquetalia”. This region was an enclave for communists‚ mainly the PCC. Operation Marqutalia had two suboperations: “Cabeza” and “Soberanía”. Operation Marquetalia had two objectives. One objective was to kill a Pedro
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Question 1 DEFINE OPERATIONS MANAGEMENT AND DISCUSS ITS ESSENTIAL FEATURES AND THE IMPORTANCE/BENEFITS OF OPERATION PRIORITIES Introduction: Every organization is in business because it has products‚ services and in some cases a combination of the two (i.e. product and service)‚ that it offers customers as a solution to a particular need or want they have. This implies that‚ the very core business of every organization is to get these products and services readily available to customers‚ through
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1885 when Frederick W. Taylor emphasised the application of scientific analysis to methods of production. The name (OR) probably came from a programme under taken by Great Britain during world war2‚ “research in military operations”. After the success of OR in military operations‚ it quickly spread to all phases of Industry and Government. By 1951‚ OR had take place as a distinct science in the United States. Hence it is said that Or is “the art of winning war without actually fighting it”. OPERATIONAL
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Topic 1: Introduction to Operations Management Operations - The part of a business organization that is responsible for producing goods and services Operations Management - management of systems or processes that create goods and/or provide services - Science and art of ensuring that goods and services are created and delivered successfully to customers Operations Managers - make decisions regarding the operations function and its connection with other functions - plan and control the production
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Key operations questions Chapter 1 Operations management ➤ What is operations management? ➤ Why is operations management important in all types of organization? ➤ What is the input–transformation– output process? ➤ What is the process hierarchy? ➤ How do operations processes have different characteristics? ➤ What are the activities of operations management? Chapter 2 Operations performance ➤ Why is operations performance important in any organization? ➤ How does the operations function incorporate
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does TT Supermarket give a different meaning to food and cooking‚ as compared with a more conventional Loblaws Superstore Compared to a more conventional Loblaws Superstore‚ TT Supermarket provides customers with unique‚ even entertaining shopping experience. For example‚ in TT supermarket‚ there is a wide variety of seafood including different kinds of live fish in the tank. Consumers can pick up what they want easily‚ which is a kind of adventure and discovery. Besides‚ TT Supermarket provides
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The Encyclopedia of Operations Management Terms by Professor Arthur V. Hill Curtis L. Carlson School of Management 321-19th Avenue South University of Minnesota Minneapolis‚ MN 55455-0413 USA ahill@umn.edu Revised July 20‚ 2003 P O M S Production Operations Management Society The electronic version of this encyclopedia is distributed free of charge by the Production Operations Management Society (POMS) under the conditions that (1) you send corrections and additions to ahill@umn.edu
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Unit 1: Introduction – Consumer Needs‚ Motives and Values Operation Management (OM) is the science and art of ensuring that goods and services are created and delivered successfully to customers. Applying the principles of OM entails a solid understanding of people‚ processes‚ and technology and how they are integrated within business systems to create value. Nature of Operations Management The traditional management paradigm revolves around four basic functions – Planning‚ Organizing‚ Directing
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but languishing in other Asian markets. Competitive advantage established by Carrefour‚ relative to both inter- and intra- institutional competitors‚ may account for its success in Taiwan. Following the contention of the extant marketing and strategy literature‚ this study asserts that the essence of establishing competitive advantage comes from delivering superior value offering to customers. Thus‚ the concept of customer value was applied to understand the accomplishment of Carrefour’s development
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