QUALITY ISSUES IN PROJECT MANAGEMENT 1. Introduction There are a number of issues surrounding the general area of “quality” in project management. You will need to be aware of some of the requirements of PRINCE (or PRINCE2) as well as the more general aspects of the ISO 9000 and 14000 series. 2. Quality requirements as part of PRINCE PRINCE2 (Projects in Controlled Environments) was revised from PRINCE in 1996 and is the accepted standard for the control of projects in the computing
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[pic] Total Quality Management Project Canon Corporation [pic] INTRODUCTION ISO General information Overview about Canon: Canon started out as a company with a handful of employees and a burning passion. That company soon became a world-renowned camera maker and is now a global multimedia corporation. However‚ the origins of Canon success remain unchanged: the passion of their early years and technological expertise amassed over more than 60 years. Canon will continue using its
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Question : (TCO 4) Deming claimed that higher levels of _____ lead to higher levels of _____. Student Answer: automation‚ quality quality‚ productivity inventory‚ quality inspection‚ quality Instructor Explanation:See p. 92 Points Received: 2 of 2 Comments: 2. Question : (TCO 4) Which of the following is the primary reason for Deming ’s position that slogans should be eliminated? Student Answer: Most problems depend on the system and cannot be
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Case Study | Strategic Management | 10th August 2010 | ------------------------------------------------- Introduction In June 2008‚ India-based Tata Motors Ltd. announced that it had completed the acquisition of the two iconic British brands - Jaguar and Land Rover (JLR) from the US-based Ford Motors for US$ 2.3 billion. Forming a part of the purchase consideration were JLR’s manufacturing plants‚ two advanced design centers in the UK‚ national sales companies spanning
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In June 2008‚ India-based Tata Motors Ltd. announced that it had completed the acquisition of the two iconic British brands - Jaguar and Land Rover (JLR) from the US-based Ford Motors for US$ 2.3 billion. Tata Motors stood to gain on several fronts from the deal. One‚ the acquisition would help the company acquire a global footprint and enter the high-end premier segment of the global automobile market. After the acquisition‚ Tata Motors would own the world ’s cheapest car - the US$ 2‚500 Nano‚ and
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1.0 Source Problems Being able to maintain Tata Groups core values and vision; during a time of uncertainty in the economy and in the internal organisation as well. 2.0 Secondary Problems These problems can be identified separately as short or long term problems. Whereby the short term problems are ones that can be solved and addressed currently or instantly‚ whereas long term problems having to take some careful planning and analysis and require solutions that are spread out over a couple of
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objective of General Motors Risk Management policy? Three primary objectives: 1) Reduce cash flow and earnings volatility – this means management hedges the company’s transaction exposures and deliberately pays no attention to any balance sheet exposures or translation exposures. 2) Minimize the management time and costs dedicated to global FX management – this is as a result of an internal study that determined that the investment of resources in active FX management had not resulted in
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The Evolution of Total Quality Management A useful way to begin to understand the evolution of TQM is to link it to show how the industrial world was developing at the time TQM was evolving. Until the industrial revolution in the mid 18th century‚ most goods were custom made. Industrialisation brought about a fundamental shift from cottage industry production to large scale manufacturing. Simultaneously‚ industrial activity underwent extensive mechanisation. As explained by Ho‚ ‘craftsmen were
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Tata Nano Customer Satisfaction Research Proposal Name: - Samsudin Sherasiya Subject : - Research Methodology Roll No. : - 57 Division : - “A” Submitted by : - Parul Institute of Management & Research ABSTRACT The key to success of automobile industry lies not only in having good designed vehicles but also in being able to provide the customer with the level of service they desire. Satisfaction is crucial concern for both customers
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Wal-Mart’s Strategic Quality Management and Customer Satisfaction MGT/449 December 5‚ 2010 Dr. Olivia Herriford Wal-Mart’s Strategic Quality Management and Customer Satisfaction One organization that has become successful in many aspects of satisfaction and quality is Wal-Mart. This organization started out providing basic products to customers during certain hours of the day and evening‚ and then expanded the become Wal-Mart Supercenters by also providing groceries and becoming a 24-hour
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