Q1. What do you mean by Customer services? Ans:- According to Paul(2017)‚ Customer service is the support or assistance you give to your customers that is both before and after they buy your product . It is an important part of the promise your brand makes to its customers. Customer service adds value to a product and builds enduring relationship between the sellers and their customers. Some characteristics of good customer service include: 1. Promptness: Under this‚ the sellers should be sure
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What do you think are the feelings about marriage in this poem and how does the poet present those feelings to the reader? (18 marks) The poem ‘A marriage’‚ by Michael Blumenthal presents feelings about marriage in many different ways‚ A feeling that the poet clearly outlines about marriage is that it provides help and support‚ this is shown when he says “You are holding up a ceiling” and “to the ceiling beside you”‚ this reference to foundations suggests that marriage is a support mechanism and
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Frederick Community College BU 274-1 Customer Relations Index# 1968 Fall 2013 Class Starts: January 27‚ 2014 Class Ends: May 16‚ 2014 Last day to withdraw: April 12‚ 2014 Instructor Information: Name: Samantha Robertson Office: N/A E-mail: srobertson@frederick.edu Cell Number: 443-206-4586 Office Hours: Available on request Campus Mail Box Number: 750 Course Information: Credits: 3 Prerequisites: EN 50‚ EN 52 Co-requisites: None On-campus Meetings: N/A
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Ngan T. Nguyen (Jasmine) Intro to Psychology Professor Joan Ostrove February 16‚ 2014 “Sight Unseen” – the window into the blind’s world I spent the last weekends enjoying the book “Sight Unseen‚” the interesting account of the blindness and sight by Georgina Kleege. The introduction struck me with that clear and strong statement: “Writing this book made me blind” (Kleege 1). Then‚ Kleege explained‚ writing this book helps her reflect not only how little she actually can see but also how sighted
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to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often and regularly. Go directly to your customers for the information you need for information on customers priorities
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Listening to its six tracks which average at around 10 minutes apiece- minus the short instrumental title track- never feels like a chore due to the frequent shifts in sonic expression and the dynamic structuring of the album. “A World Unseen” provides a fitting introduction to the album‚ demonstrating the way in which Argramonia’s guitars reveal this tidal tangibility when placed alongside the racing drums during the faster moments and the way the band easily drifts from swift‚ intense
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Running head: STARBUCKS CASE ANALYSIS Starbucks Case Analysis: Delivering Customer Service Abstract Headquarted in Seattle‚ Washington‚ Starbucks is the dominant brand as the provider of premium coffee beans‚ coffee-based beverages‚ and non-caffeinated beverages. Starbucks opened its first location in 1971 at Pike Place Market in Seattle. Starbucks’ main proposition is to create an “experience” around the event of drinking coffee that its consumers would incorporate into the routines of
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Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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personal approach to promotion which encourages a dialogue with customers and allows more targeted communications. If done well‚ benefits include increased customer retention‚ and the generation of ’brand ambassadors’ who promote your product via word of mouth. Advantages of continued relationship marketing with customers: The advantages of continued relationship with customers: 1. The continued relationship with the customer may initiate free word of mouth promotion and referrals. It
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The Case Of A Complaining Customer Executive Summary Presto Cleaners is Mr Shelton ’s regularly used laundrette‚ he feels that although their prices are more than local competitors‚ the friendly staff‚ longer opening hours and convenience makes up for this. This opinion has now changed following recent events. Mr Shelton drops off hes laundry for a service clean‚ and when he arrives at the store to collect it he ’s was informed that a new computer system has been installed and this is to
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