The Case of the Unhealthy Hospital Anthony R. Kovner Harvard Business Review No. 91506 SEPTEMBER–OCTOBER 1991 HBR Anthony R. Kovner The Case of the Unhealthy Hospital Bruce Reid‚ Blake Memorial Hospital’s new CEO‚ rubbed his eyes and looked again at the 1992 budget worksheet. The more he played with the figures‚ the more pessimistic he became. Blake Memorial’s financial health was not good; it suffered from rising costs‚ static revenue‚ and declining quality of care. When the
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CASE MEMORIAL HOSPITAL The nurses at Memorial Hospital work a regular schedule of four 10-hour days per week. The average regulartime pay across all nursing grades is $12.00 per hour. Overtime may be scheduled when necessary. However‚ because of the intensity of the demands placed on nurses‚ only a limited amount of overtime is permitted per week. Nurses may be scheduled for as many as 12 hours per day for a maximum of five days per week. Overtime is compensated at a rate of $18.00 per hour.
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Blake Memorial Hospital in Marksville recently hired Bruce Reid as their new CEO. The hospital and its clinics are not generating enough income. The hospital’s costs is rising‚ the quality of care is declining and is not generating enough revenue to cover the expenses. Bruce Reid was given a $70 million budget to improve the financial health of Blake Memorial and improve the quality of healthcare services. He was allowed only less than a week to finalize the budget and present it to the board members
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service and the results possible from a hospital and on the other hand the stakeholders look for the best possible profit they can gain from the business. This is the point where a competent hospital or a healthcare manager comes into picture. In this case the healthcare set up is going through a rough stage where in an increasing cost of healthcare facilities like the equipments‚ pharmacies etc is indirectly affecting on the quality of care provided in the hospital which is ultimately bringing down the
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Executive Summary Change in an organization is not only inevitable but necessary and it is no different for Huntington Memorial Hospital. To continue offering quality of care that is evidence based and that delivers on the unique value proposition in line with its mission‚ Huntington Memorial Hospital is switching to an automated and electronic prescription system. This system will inject effectiveness in the organization‚ reduce human errors greatly and will also enable the organization to deliver
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Memorial Hospital Case Study Abstract Memorial Hospital Case Study uses a series of communication between different level and functional hospital employees to paint a picture of how this hospital operates. This paper will analyze and summarize key characteristics underlining the organization structure‚ management style and leadership‚ identify major challenges and recommend workable solutions. Analysis Organization 14 department heads report to the president directly. “Coordination
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The Day After Case Names and Roles Case Name: The Day After Charlie Jones-Chief Executive Terminated after 23 years Russell Adams- Board Chairman Bill Handy- Chief Operating Officer Appointed by Charlie Jones liked by the board but not physicians/medical staff. Dr. Ralph Kemper- Chief Radiologist In cohorts with the additional radiologists Potential owner of Imaging Center Inc Russ Adams-bearer of bad news‚ personal friend. Background and Facts The cost per patient day was next
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Policy changes Like many other hospitals‚ Memorial waited for help to come from the National Guard and the Federal Emergency Management Administration (FEMA). FEMA is expected to provide guidance in natural and man-made disasters‚ furthermore‚ they are not meant to take over situations (Shoup‚ 2005). In advance of the disaster the then Louisiana Governor Kathleen Blanco wrote to President Bush requesting a disaster declaration to allow federal assistance. The emergency responses were delayed by
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Balanced Scorecard Solution at Peel Memorial Hospital | Case Analysis | | Thomas N. Bailey | 2/15/2011 | Kaplan University GB520 Term 1101D Unit 4 Introduction Prior to the 1990s‚ generous government funding allowed Canadian health care facilities to provide excellent service and quality. In the early 1990s‚ increasing health care costs have changed government funding‚ requiring providers to be more financially accountable. In the mid-1990s‚ hospitals and regional health authorities
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Pate Memorial Hospital Introduction Pate Memorial Hospital is a 600 bed‚ debt free ‚ not-for profit ‚ one of the six general hospital located on the southern periphery of a major western city. It is financially stronger than most of the metropolitan-based hospitals in the United States and has the highest overall occupancy rate among the six general hospitals. Industrial Analysis of Hospital and Ambulatory health care services There’s a dramatic transformation in Health care and hospital industry
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