DOMINION MOTORS AND CONTROLS‚ LTD. Case Facts: Dominion Motors and Controls‚ Ltd. (DMC) was a company producing motors of varying horsepower (hp) and other accessories for motors like motor control and panel-board units DMC was facing a threat of loss of market share owing to some tests by Hamilton Oil Company – the largest Canadian oil company The results of these tests were not yet reported‚ but they were rumoured to make the complete motor market incorporate some serious changes in the design
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2013 LIT MOTORS Talk about new start-ups‚ it is amazing to see what Daniel Kim has achieved so far with a budget well south of $1 million. Since 2010‚ Kim’s team has logged countless hours developing the C-1 and the Cargo Scooter. In the process‚ they had secured a slew of patents and designed a compact manufacturing operation. Question 1: Analyse Lit Motors’ strategy in December 2012 Lit Motors has a clear strategy in terms of what kind of products they are offering and who are the targeted
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Q1. Using budget data‚ how many motors would have to be sold for Waltham Motors Division to break even? Answer Q1: Breakeven Fixed costs $260‚000.00 = ---------------------------------- = ---------------------- = 13‚326 units number of units Unit contribution margin $19.51 UCM (Unit Contribution margin) = USP (Unit Selling Price) UVC (Unit Variable Costs) = = $48.00 - $28.49 = $19.51 USP = Sales / Units sold = $864‚000.00/18‚000 =
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Customer Relationship Management (CRM) Learning Objectives Define CRM; Understand the importance of CRM; Explain the determinants of CRM and the key stages in its development; Discuss the main functions and various models of CRM; Explain the role of salespeople as relationship developers Discuss the management of customer relationships. Customer Relationship Management (CRM) What is Customer Relationship Management (CRM)? CRM is “the development and maintenance of mutually beneficial
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Dominion Motors Case Analysis What‚ precisely‚ is the problem here? The problem is that DMC ’s largest consumer of oil well pumping motors has ranked them the #3 supplier‚ and not only could this impact purchasing from this customer (Hamilton)‚ other smaller companies follow this large company for their purchasing decisions‚ so that they get the benefit of copying their R&D decisions. What are the causes of the problem? Power companies implemented a graduated monthly base charge per HP
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Study on Customer Satisfaction in Indus Motors Pvt. Limited with Special Reference to Kerala Branch S.Chandramouli‚ B.Sc‚ MBA‚ P.hd (Pursuing)‚ Assistant Professor‚ Department of Management Studies‚ Saveetha Engineering College‚ Thandalam‚ Chennai S. Arul Krishnan‚ M.Sc (Maths)‚ MBA‚ M.Phil‚ P.hd (Pursuing)‚ Assistant Professor‚ Department of Management Studies‚ Saveetha Engineering College‚ Thandalam‚ Chennai ABSTRACT The research aims at exploring the “An Empirical Study on Customer Satisfaction
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Section 9044 8/9/2011 Section I II III Executive summary Introduction Exercise 1: Toyota Production System (TPS) today TPS term definitions & practical examples IV Exercise 1: TPS as a total entity Advantages Limitations Evolution TPS use among other companies V Exercise 2: Grid analysis (Weighted scoring model) Exogenous factors & assumptions Endogenous factors & assumptions Constraints VI VII Exercise 2: Location recommendation Exercise 3: Decision tree analysis TMMC production capacity recommendation
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General Motors Corporation S B Davenport University I often wonder if in 1982 when R.E olds first converted his father’s naval and industrial engine factory into the Olds Motor Vehicle Company to build horseless carriages‚ did he know he was making way to for the largest full-line vehicle manufacturer and marketer (General Motors Corporation. 2011). The beginning of General Motors (GM) Corporation all begin from the minds of just a four innovative engineers and good businessman. When R.E.
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EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA BY KINDYE ESSA MUSTOFA ADDIS ABABA UNIVERSITY COLLEGE OF MANAGEMENT‚ INFORMATION AND ECONOMICS SCIENCE MASTER OF BUSINESS ADMINISTRATION PROGRAM August 2011 EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA A Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfillment to the Requirements
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Accounting Case ‘Waltham Motors Division’ Answer 1: Breakeven point If Waltham Motors Division sells 13‚326 units‚ it will breakeven. But why Waltham incurred net losses when it sold more than 13‚326 units in May? The unfavorable cost variances (see answer 2 and 3) and Waltham’s high operating leverage were major reasons for its financial problems. Waltham’s operating leverage is 3.85 times‚ which indicates that the operating income is very sensitive to changes in sales. Answer 2: Total cost per
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