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    Customer Care

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    under the Branch Account Manager (BSSM)‚ Mr. Goni. There I was constantly in touch with the bank’s customers where I got a chance to observe the customers’ behaviors and listen to all their complaints. I also got the opportunity to interview them at that point. This point was beneficial for me as I could directly observe the manager-customer dynamics and how the service quality varied with each new customer. Shahjalal Islami Bank Limited was established as a public limited company on 1st day of April

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    Employee Empowerment

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    Employee Empowerment Employee Empowerment Within the flat organization model‚ employee empowerment becomes a mainstay. Just because the traditional model is not in place‚ that doesn ’t mean that management does not exist. Employee empowerment is a critical tool that can be utilized to create a better environment while amplifying the support of employees. "People are the most important asset. Technologies‚ products and structures can be copied by competitors. No one‚ however‚ can match a company

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    Supply Chain

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    Map the Supply Chain MKT 421 `May 6‚ 2015 Mr. Ahmer Allauddin Map the Supply Chain The supply chain coordination is a very important process in the “A supply chain is the network of all the individuals‚ organizations‚ resources‚ activities and technology involved in the creation and sale of a product‚ from the delivery of source materials from the supplier to the manufacturer‚ through to its eventual delivery to the end user” (Whatis.com‚ 2015). The supply chain coordination is a very important

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    Breaking the Chain

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    Breaking the chain Breaking the chain (or novus actus interveniens‚ literally "new act intervening") refers in English law to the idea that causal connections are deemed to finish. Even if the defendant can be shown to have acted negligently‚ there will be no liability if some new intervening act breaks the chain of causation between that negligence and the loss or damage sustained by the claimant. Discussion Where there is only a single operative cause for the loss and damage suffered by the claimant

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    Employee Benefits

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    industry to industry and especially when considering private versus public sectors. Benefits are essential to gaining and retaining employees and to properly weigh benefits against one another it helps to find the cost relative to what is made by the employee hourly. Baby Boomers‚ who were born anywhere from 1946-1964‚ have a different preference in what they would like to see in a compensation and benefits package. They prefer to save and think ahead as compared to the other generations because

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    Employee Discipline

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    BUS405 Final Paper Paula Glover Labor Relations- Bus 405 004016 Professor Fred Brandt Employee Discipline September 4‚ 2010 Strayer University-Delaware County Employee Discipline Employee discipline is one of the most commonly discussed issues in any organization‚ whether it is union or non-union. It is a matter that management must deal with on a day to day basis

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    Employee Relations

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    which are in the national interest. One of the main factors for conflict within the organisation is the lack of communication and Unitarists see this as dysfunctional and counterproductive. The Unitarists believe that conflict is not inherent in employee relations as it does not make good sense for the organisation. They see conflict as an opposite to what they stand for because it is not structural and not organised‚ they see it as frictional as it can cause rifts and

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    Supply Chain

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    a second-tier supplier. b). Second Tier customer: The first tier’s customer’s customer is the focal firm’s second tier customer. Second tier customers buy from first tier customers (who now become a re-seller). The second tier customer may or may not be the end user of the product or service. A real world example of a second tier customer could be a retailer like Superstore where they would purchase the groceries from their first tier customers (wholesalers) and they would become the end

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    Agent or Employee

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    common law known as agency law (Cheeseman‚ 2010). In this scenario the local electronic superstore is the principal and Robert is the agent doing the delivering. The principal-agent relationship is formed when an employer hires an employee and gives that employee authority to act and enter into contracts on his or her behalf. The extent of this authority is governed by any express agreement between the parties and implied from the circumstances of the agency (Cheeseman‚ 2010). The criteria for

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    Employee Memorandum

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    Employee Memorandum To: Employee’s working for the Catalog From: Paul Butkevich; CEO of S. N. Boyce Subject: Ending of Catalog Sales Date: 10/21/12 The purpose of this memorandum is to remind you all of S. N. Boyce’s Catalog Division’s closing at the end of this quarter. Over the past few years‚ our company has gradually brought in reasonable income but as of lately‚ our catalog division has been losing money‚ approximately $16 Million lost just last year. Due to more

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