Examination of the impact of appraisal on employees at workplace Abstract The aim of this research proposal is to evaluate the impact of performance appraisal approach on employees and also investigates the relation between performance appraisal and employees performance. Performance appraisal is a comparatively new approach to assess employee’s performance. It is commonly used in organisations to bring successive change in employee performance‚ and it is an opportunity for employees to participate
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motivating employees through job characteristics model: job characteristics model Definition A theoretical concept concerning how the fundamental features of an employee’s assigned tasks affect mental states and yield different workplace outcomes. The job characteristics model applicable to a business identifies the job characteristics of skill variety‚ autonomy‚ task significance‚ task identity and feedback‚ and the outcomes of high job performance‚ high job satisfaction‚ high intrinsic motivation
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Report to : Duty Manager and Food and Beverage Lecturer Reflecting from my management shift‚ restaurant manager has many different kinds of important tasks and responsibilities in the restaurant. Restaurant manager plays an important role in the hospitality and food and beverage department as they can motivate the staff and maintain the high quality service which will help the business run successfully. Manager can provide appropriate ambiance in the restaurant which will provide warm and comfortable
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“Global Economic crisis: Impact on IT Industry in India.” Abstract: Globalization has ensured that none of the economies of the world stays insulated from the global economic crisis. But there was a general belief that the emerging economies could remain largely apart from the global economic meltdown and provide an alternative engine of growth to the world economy. The effect of the crisis on the Indian economy was not significant in the beginning. The argument soon proved unfounded as the global
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franchising in hospitality. What are the trend and benefit of such grouping Franchising as a concept can be characterized as one that has been subject to a wide range Of definitions resulting in a great deal of confusion. Franchising can almost be viewed as a stream of literature in its own right. http://hotelmarketing.com/index.php/content/article/top_10_hospitality_industry_trends_for_2012 The upcoming year is projected to be a better and brighter one for the hospitality industry‚ but what are
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1.0 TITLE OF THE STUDY Customer Satisfaction in the Tourism and Hospitality Industry: Analysis on service quality and service failure 2.0 BACKGROUND OF THE STUDY / INTRODUCTION Customer satisfaction plays a crucial role for success and survival in today’s competitive market. Customer satisfaction is considered a prerequisite for customer retention and loyalty‚ and obviously helps in realizing economic goals like profitability‚ market share‚ return on investment‚ etc. (Scheuing‚ 1995; Reichheld‚
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psychological rewards to enhance job satisfaction‚ such as the opportunity to use one’s ability‚ a sense of achievement‚ receiving appreciation and positive recognition or being treated in a considerate manner (Mullins‚ 2002:P490). Such methods ensure employees are constantly motivated while being engaged in activities that are enjoyable and rewarding. The function of manager is to complete a task on time. The task or project may be very simple or vastly complex and technically challenging. Where‚ a
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tourism industry are political or they are influenced by worldwide economic developments‚ or they can be climatic changes. One of the most important factors which affect development of the tourism is global warming. Advances developments in the ICT industry has a deep and intense effect on all our lives and some of these issues‚ particularly the emergence of e-tourism is leading to changes in the structure of the travel and tourism industry. For some organisations in the tourism industry‚ globalisation
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Higher Education In the time I have spent in higher education‚ I have noticed that educators generally encounter three categories of students. The first category‚ about 10 percent of the student population will always succeed because they have the attitude that failure is not an option. The second group‚ another 10 percent of the population‚ will inevitably fail‚ lacking the personal motivation and drive necessary to reach educational goals. Approximately 80 percent of students make up category
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Situational Leadership in Hospitality If one look at the nature of the hospitality industry‚ it is serviced-base‚ it is labor-intensive‚ it is renowned for its high staff turnover and labor diversity in term of age‚ culture‚ and background; one may conclude that the industry is all about people. When people become the most valuable asset of an organization‚ simply managing them is no longer sufficient to compete in today’s challenging business world. Leadership has become the new key operative word
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