RECEPTIONIST ROLE/POSITIVE IMAGE What Emergency procedures are carried at the reception? A building’s reception desk is the information hub to all of its operations. It is not only a place to check in for your appointment‚ but can become vital in an emergency. During an emergency‚ the receptionist receives pertinent information about the situation‚ and then disseminates that information to its proper recipient‚ bringing about a swift and proper conclusion to the incident. Immediately open
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1 CHAPTER I THE PROBLEM AND REVIEW OF RELATED LITERATURE The world is continuously changing towards the advent of a high-technological lifestyle. That is why‚ man’s satisfaction level gets higher‚ as it experiences the convenience brought by automation. From here‚ the researchers strive to discover and search for more effective ways on how man can conveniently live their lives. Technology such as the use of computers and networking are some discovered means to lighten
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ENGLISH (302) Time : 3 Hours ] Note : (i) [ Maximum Marks : 100 This Question Paper consists of two Sections‚ viz.‚ ‘A’ and ‘B’. (ii) All the questions from Section ‘A’ are compulsory. (iii) Section ‘B’ has two options. Candidates are required to attempt questions from one option only. (iv) Marks are indicated against each question. SECTION–A 1. Read the following extracts carefully and answer the questions that follow : (a) Bholi did not know what exactly a
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businesses‚ coastline works with client to analyze their business needs‚ they then provide a packaged solution that often combines custom-built hardware‚ purchased software‚ and custom programming‚ in addition to the seven technicians‚ coastline has one receptionist/bookkeeper. As a small organization‚ coastline is an informal‚ ”shirt-sleeve” environment. Everyone is on a first-name basis‚ even with Pete Charles‚ the president. Organization structure Coastline systems consulting Information systems
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attractive female dispatcher‚ with experience handling multi-line phone system. C. (From a Health and Fitness Club) Health and fitness club which caters to the over 40 baby boomers seeks applicants for various vacancies (trainers‚ office workers‚ receptionists). Must be 40 or over to apply and be in good physical shape. Choose one of the above scenarios and provide advice to the company with regard to the legality of its proposed Help Wanted ad. Give the legal basis for your answer. The team
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discriminating against Timmy because he is in a wheel chair. A Muslim couple go to a nursery and ask the receptionist they have any places she says yes and asks them to feel out the admissions form they hand the form back once they have done this and leave. The receptionist then reads through the form and sees that there child does not speak English and is in a wheel chair so the receptionist throws the admissions form in the bin this is indirect discrimination as she let the couple believe they
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fall‚ and you were assigned the responsibility for her orientation and for mentoring her. She is a quick learner and she is efficient and organized. She is also neat and well-groomed but she has an outrageous punk hairstyle and an eyebrow ring. A receptionist position will be opening up and Moira has asked your advice about applying for the position. What will you say? As a mentor‚ you are responsible for encouraging personal and professional growth in an employee by sharing the knowledge and
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department. Recently I found that one of the attendants was using the company vehicle in regular manner to go home after his shift end. When I checked he claims that he has been doing that from the beginning. Further it’s frustrating‚ that two receptionists recruited have not reported to work after their first week of working. This is the third time same
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Unit 211 – Provide Reception Services 211.1 Understand the purpose of reception services in a business environment Assessment Criteria 1.1. Explain the purpose of the receptionist role as the first point of contact between the public / client and an organisation A. The receptionist is who the customer meets/speaks to first therefor needs to give a good impression of the company‚ they need to appear very professional. This can be portrayed in many different ways including personal appearance and
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Assessment Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is used to leave a message if nobody is there to answer the phone. | 2. Transfer | This lets you pass the call on to another line. | 2. Prepare a brief report
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