Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1.Call back Enables people to automatically recall an engaged extension once it has become free. The callers do not need to keep dialling the same number over and over. 2.Conference call This makes it possible to speak to more than one person
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Grantham University Motivators of Fraud in Health Care: Paul L. Ewing G00019834 White-Collar Crime Mrs. Sandra J. Putnam December 25‚ 2012 What are the motivators of Health Care fraud? At first thought‚ I suspect it was for the love of money but then I felt like it has to be more to it than that. Why would people risk it all to defraud insurance companies and even the government? After a while‚ it’s clearly not about the money because the longer a company goes without being caught
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products that may be offered in their field of work. The member of the buying center who actually needs and uses the product is the user. The role of the user varies in the buying center but an example of a user would include a receptionist who uses the phone daily. The receptionist may tell the administrative assistant about difficulties with a phone she is using daily
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“Hello‚ how can I help you?” These are the words that greeted Ned as he slowly shuffled through the doors to the clinic. He replied with “I have an appointment with Dr. Smith.” The receptionist stated‚ “Right away; let me check you in and you can have a seat in the lobby while we let him know you are here.” Time seemed to creep by‚ as it often did in a doctor’s office. Ned turned to take a seat. He peered at the lobby‚ with its paintings on the walls and seats around tables. He chose the seat next
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It appears at times that the receptionists have become complacent and are just going through the motions of the job. This approach has costs the business client valuable time. Another example of problem identified by the GM is the lack of floor presence by Claire‚ the reception manager. She is mostly out of sight and dealing with administrative matters in her office rather than working on the floor with her team and guest. With a young team of receptionists‚ it is important that they are
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Excellent with customer support services Type 65+ wpm Team player Skilled at learning new concepts quickly while working well under pressure Proficient with Microsoft Office System EXPERIENCE: 9/2012-Present Thrive Housing Atlanta Georgia Receptionist Inbound/Outbound calls Collections of rental payments Use Office Equipment Handle and greet all clients Internet/MS Office daily 3/2010-9/2012Chrystal Care Clinic Indianapolis Indiana Intake Clerk Updates each patient’s information
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expert similar attention from other hotel offices. There is a axel rule practiced by the front office staffs/receptionists. This has 2 bare parts: The first 10 suggests that‚ guests have mentality to judge a hotel by his first 10 minutes visit. So‚ dairy this time if he gets well professional services then thy will have positive thoughts about the hotel. The other 10 means a receptionist should greet 10 feet before he/she comes to reception. This make a fervidly atmosphere.
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BUSINESS ADMINISTRATION Level 2 Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Computer telephone integration This option links two systems together‚ the computer and the telephone systems. When someone calls up‚ the telephone rings and a dialog
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Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Answerphone It could be usually access by pressing number 1. It enables to access messages left to us by others. 2. Secrecy button By pressing secrecy button. The caller cannot hear what I am saying but I can still hear them 2. Prepare a brief
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Non-functional Requirement . .. . 2. Overall Description . .. .. i. Product Perspective . .. .. ii. Product Features and User Requirements . . . . 3. System Architecture . . . ... 4. System Requirements. . . . i. Use Case Diagrams . . . . Receptionist ... Accountant. .. Dispatch Department . .. Fleet Inspection ... Administrator ... Branch Manager . .. ii. Data Dictionary . .. . 1. Category . .. 2. Booking . .. 3. Car... 4. Car History ... 6. Customer History
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