nd nd 2 INTERNATIONAL CONFERENCE ON BUSINESS AND ECONOMIC RESEARCH (2 ICBER 2011) PROCEEDING WHAT IT TAKES TO BE A MANAGER: THE CASE OF MALAYSIAN FIVESTAR RESORT HOTELS Rozila Ahmad (rozila@uum.edu.my) Noor Azimin Zainol (azimin@uum.edu.my) Universiti Utara Malaysia Sintok‚ 06010 Kedah ABSTRACT This article investigates the requirement for managerial posts in five-star resort hotels in Malaysia. Despite the growth of hotel industry in Malaysia‚ academic literature especially qualitative
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ROLE OF SCHOOL BUSINESS MANAGER Cathedral Preparatory Seminary by its very nature is called to a mission and is a business. Its business is to bring people to Christ and Christ to people. Cathedral effectively is successful through proper worship of God‚ creation and support of Christian community‚ proclamation of the Good News‚ teaching the saving mission of Christ and service to all. Because this call is fundamental to the Seminary‚ all Catholic faithful are expected in some way to assist
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depending on the industry‚ its culture and the ultimate goals of the organization. Managers on different levels of an organization play several roles and exercise multiple skills as they effectively and efficiently‚ integrate the work of people through planning‚ organizing‚ leading and controlling. Historically‚ there are three key management viewpoints: classical‚ behavioral and quantitative. To be an exceptional manager‚ it is essential to embrace a viewpoint that works best in utilizing resources
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Özbek-Potthoffa‚ G.‚ 2013.Implicit leadership in an intercultural context: theory extension and empirical investigation. The International Journal of Human Resource Management‚ 25(12)‚ pp.1651-1668. Mayhew‚ R.‚ 2012. Responsibilities of a human resource manager. Retrieved on 20 March‚ 2014 . Maura‚ J. et al.‚ 2010. Family supportive organizations and supervisors: How do they influence employee outcome and for whom? The International Journal of Human Resource Management‚ 25(12)‚ pp1763-1785. Moti‚ U.‚ 2012
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1} How can managers improve their perceptual skills? Social perception is the process of interpreting information about another person. In order for managers to improve their perceptual skills they need to understand individual differences; which are the factors such as skills‚ abilities‚ values and ethics differ from one individual to another. Managers need to respect‚ and accept the differences in cultures of individuals and use them to the best way possible. For the improvement in perceptual
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ESTATE MANAGER Lok Kim Sun is the Manager of one of Malestates (Sdn Bhd) large plantations in Malaysia. It is a very large estate of 28‚ 500 acres and employs 2500 estate and factory workers and managers. The crops grown are rubber (6‚ 500 acres)‚ oil palm (20‚ 000 acres) and cocoa (2‚ 000 acres). Mr. Lok is a very domineering individual. However‚ he is extremely afraid of making a mistake. His experiences as a junior planter‚ working up to Senior Assistant‚ and finally Estate Manager over
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college student‚ so I believe that I am a good manager now. Firstly‚ I took a dual major of Business Management and Finance Management at the University of Economics. At the college‚ I have learned a lot of information‚ skills‚ and knowledge which related to my current job. During the time I went to university‚ moreover‚ I also had a part-time job as a manager at a financial company. Thanks to those jobs‚ I actually have experienced a lot in manager positions. Hence‚ I have the abilities to control
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Organizational Ambidexterity in Action: How Managers Explore and Exploit Author(s): Charles A. O’Reilly III and Michael L. Tushman Reviewed work(s): Source: California Management Review‚ Vol. 53‚ No. 4 (Summer 2011)‚ pp. 5-22 Published by: University of California Press Stable URL: http://www.jstor.org/stable/10.1525/cmr.2011.53.4.5 . Accessed: 27/11/2011 04:22 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use‚ available at . http://www.jstor.org/page/info/about/policies/terms
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running normally. Being a manager‚ you are responsible for leading people to make the organization’s goals accomplished. First of all‚ to find the answers of why the employees are there‚ what keeps them with your organization‚ and how makes them won’t leave during a difficult situation is necessary. Ask them how they love their job regularly. Be a good listener. Then take action based upon what they tell you to motivate people. Second‚ learn to delegate. You’re a manager because you’re good at
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Case KK’s Consulting Manager Jen Ko graduated from City University in 2005. After considering several job offers‚ she decided to go into business with her father‚ Jak Ko. KK’s Founder Jak Ko opened his first laundry store in 1995 and had expanded to six by 2005. The main business was drycleaning and pressing of clothes. Each store had its own on-site manager and about seven employees. Jen’s understanding with her father that as KK’s Consulting Manager‚ she would serve as a troubleshooter
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