University School of Business and Engineering Master in Management of Innovation and Business Development Toyota Crisis: Management Ignorance? – A Swedish Case of Consumers Perceptions Master’s Dissertation in Management of Innovation and Business Development‚ 15 ECTS Final seminar 2010-05-27 Authors: Yuanyuan Feng Supervisor: Mike Danilovic Hamlstad University Feng(2010) TOYOTA CRISIS: MANAGEMENT IGNORANCE? – A SWEDISH CASE OF CONSUMERS PERCEPTIONS Yuanyuan Feng School of Business
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TOYOTA PRODUCTION SYSTEM Lean manufacturing or lean production‚ often simply "lean"‚ is a systemic method for the elimination of waste ("Muda") within a manufacturing process. Lean also takes into account waste created through overburden ("Muri") and waste created through unevenness in workloads ("Mura"). Working from the perspective of the client who consumes a product or service‚ "value" is any action or process that a customer would be willing to pay for. This Lean manufacturing is derived from
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TMS TMS TOYOTA Management System Takashi Tanaka 1 © 2008 QV System‚ Inc. All rights reserved The ideal Basic Title project Step 1. Expected Output Step 2. Yearly Scheduling Takashi Yumi 1996 Input Output 1997 2000 - Go to Milan Alfa 156SW 2003 SNew pider 2004 Go Swim School 25m Go to USA 2 © 2008 QV System‚ Inc. All rights reserved Output Basic Title 3 © 2008 QV System‚ Inc. All rights reserved The ideal Basic Title project Step
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Internal Stakeholders Owners of Toyota: -‐ These were the founders of the company who made the major decisions of investing in the automobile industry (i.e. Kiichiro and Risaburo) and significantly influenced Toyota to be the company that it is today. -‐ When the manufacturing law was
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the introduction and sales of the Toyota Prius. How has Toyota dealt with each of these factors ? Demographic: The Toyota Prius can buy these consumers who can afford to buy expensive but save‚ comfortable and „green” car. Economic: The business has economic relation with the government‚ capital market‚ household sector and global sector. These sectors together influence the trends and structure of the economy. The price of the car is higher than Toyota Echo about 4000 euros. However‚ getting
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management includes understanding the strategic position of an organisation‚ making strategic choices for the future and managing strategy in action.” Johnson‚ G‚ Scholes‚ K. Whittington‚ R. (2008) 4. “Strategic management is defined as the process by which managers of the firm analyze the internal and external environments for the purpose of formulating strategies and allocating resources to develop a competitive advantage in an industry that allows for the successful achievement of organizational
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vs. Toyota Ford Motor Company is the second-largest automobile company in the world. Ford’s main focus is automobiles; however‚ they also operate in Ford Credit and Hertz Corporation. Ford also has controlling interest in Mazda Motor Corporation. Ford was established June‚ 1903; in an old wagon factory in Detroit Michigan. In 1903‚ Ford began production on a two-cylinder‚ 8 horsepower called the Model A. They produced a total of 1‚708 of these cars in their first year of operation. Toyota Motor
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is that there is not a single‚ integrated plan for the organization---there were as many plans as businesses. Clearly‚ there is a need for a mechanism through which these different functions can be integrated together. Supply chain management is a strategy through which such integration can be achieved. Supply chain
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Toyota in Europe Kaizen “Continuous improvement. As no process can ever be declared perfect‚ there is always room for improvement.” 1 2 4 5 6 7 8 9 1. From Looms to Cars: Toyota’s History 6 2. Global Toyota 10 3. Toyota in Europe 14 4. The Toyota Production System 30 5. Customer First 34 6. Sustainability: Economic‚ Environmental and Social Stewardship 38 7. The Vehicle Line-Up 46 8. Motorsport & Formula One 58 9
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| Fall 2013 Prof. Sónia Dahab Toyota: The Acceleration Crisis Francisco Vasconcelos | Inês Ferreira | Miguel Peñalta | Tomás Mourão Agenda 1. Case Summary 2. Current Issues 3. Solutions from Toyota 4. Toyota Now 5. Discussion Quality Management | Fall 2013 2 Case Summary Industry Analysis – brief description • The global automotive market is highly concentrated – fierce competition • The top four manufacturers: Toyota‚ GM‚ Chrysler and Ford – C4 = 37.6%
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