HKUSPACE Introduction to Front Office Operations (Directed Study) The Hotel Organisational Structure Hotels employ a vast number of persons with variety of skills. The larger the hotel‚ the more specialised the tasks. Large hotels have bigger resident populations and provide more services than do many small towns. Hotel organisations follow the pattern of other business institutions. They break up the work force into separate departments‚ with each department entrusted with a share of the
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woods is much different than a relaxing stay at a hotel. Camping has a much different environment than staying in a hotel. Hotels have luxury and relaxation that camping does not offer. Some hotels have the option of massages‚ and room service. While camping deep in the woods‚ miles away from any civilization‚ what is packed is what is used. Showering in the lake is normal for us campers‚ compared to the spa in a hotel. Besides the luxury‚ hotels also greatly differ by expectations. Buried deep
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MY DEFINITION OF SUCCESS The definition of success varies from person to person‚ but it can be summed up with this: if you set a goal‚ and‚ through effort on your part‚ you accomplish what you set out to do‚ you are successful. One cannot determine success by how much money one has‚ nor by how many people one surrounds him/herself with‚ but by one’s happiness with where they stand in life. I am mainly interested in two types of goals: short term goals and long term goals. Short term
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Success is attaining desired and justified goal using sound planning and execution. I consider success in three scopes. In its narrow scope‚ we usually experience success in our day-to-day life‚ for example‚ finishing a project on time. In its intermediate scope‚ success is achieving significant milestones of life: graduation‚ getting a job‚ and finding a right partner. Accumulating these successes lead to the broad scope. In this scope‚ which often considers a person’s life span‚ success is defined
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Fame does not mean Success Being successful doesn’t always mean that fame is involved. Success is a spiritual practice of doing what you love regardless of outcome. Fame is an arbitrary reward not necessarily given to the most deserving. We look at success from different perspective and judge how it builds the characteristics to hit the level of success. To most people‚ success means achieving a goal. In order to achieve a goal‚ a person usually has to work hard and believe in himself. People
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Chapter 1: Introduction Hotel Management involves ensuring that all operations‚ including accommodation‚ food and drink and other hotel services run smoothly Swati Aggarwal (2010) wrote a material oh hotel management using systems and it contained a detailed study about how the inventory is managed‚ how is billing done and what all a business activities are done to manage the business and making it more fruitful. It also tells the files used by the company to do their work and gives the whole knowledge
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The Indian Hotels Company Limited Analyst Meet Results for the Half Year ended September 30‚ 2012 November 6‚ 2012 1 Disclaimer These presentations contain forward-looking statements within the meaning of applicable securities laws. Similarly‚ statements that describe our business strategy‚ outlook‚ objectives‚ plans‚ intentions or goals also are forward-looking statements Forward-looking statements are not guarantees of future performance and involve risks and uncertainties and other
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The book Major in Success‚ by Patrick Combs‚ is an interesting guide to analyzing and reflecting on one’s own state of mind and true feelings within life. Combs clearly states his purpose and point of view in regards to why he chose to write the book in the first place in second paragraph of the first chapter. The term extraordinary drive‚ described as the “magic ingredient that will make your dreams come true‚” sets the tone of the book that really engages the reader in a rollercoaster ride of critical
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The Elements of Hotel Marketing What are the key elements of hotel marketing? How can a hotelier know if their marketing people are set up to do a good job? In the highly specialized world of hotel marketing there are certain points that must be taken into account by any hotelier intending to check his marketing efforts. While we could be infinitely more complicated and detailed in this article we’ve summed it up to the four main elements of hotel marketing for use by a hotelier trying to improve
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Additional hotel vocabulary Term Definition Example adjoining rooms hotel rooms that are next to each other If you want we can book your parents in an adjoining room. connecting rooms adjacent hotel rooms with a door opening between them Would you like me to book your children in a connecting room. amenities local facilities such as stores and restaurants We are located downtown‚ so we are close to all of the amenities. bellboy a staff member who helps guests with their luggage
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