Hotel Management System
Chapter 1: Introduction
Hotel Management involves ensuring that all operations, including accommodation, food and drink and other hotel services run smoothly
Swati Aggarwal (2010) wrote a material oh hotel management using systems and it contained a detailed study about how the inventory is managed, how is billing done and what all a business activities are done to manage the business and making it more fruitful. It also tells the files used by the company to do their work and gives the whole knowledge and information about the Hotel management
1.1 Background
The target area of my project will be at my home area, Mumias. The place has favorable conditions which include climate and the landscape. The hotel management in this area is also very poor so this project will be able to make the management of the hotel easier hence more effective and efficient. The hotel departments will be as follows: * Front office: This is the department which is responsible for the sale of hotel rooms. Here sale means the use of hotel rooms for some time by paying a particular price for it by the guest. This is the only department which generates maximum revenue. Front office department have reception, reservation, information department, telephone exchange, cashier and foreign currency exchange. * Food and Beverage Service: is the department which serves food and beverage to the guests. This is the second most revenue producing department of the hotels. Whenever guests want to enjoy meal or drinks with great ambiance they visit restaurants and bars. Food and beverage department include inside and outdoor catering, pubs and bars, restaurants, café and room service. * Food production: in this department chef prepares the world class food. All the types of cuisines are made here with different styles of cooking. The chefs prepare delicious food and put their creativity into it. You can even ask chef to prepare the food according to your taste in case of any medical reasons.
Hotel Management involves ensuring that all operations, including accommodation, food and drink and other hotel services run smoothly
Swati Aggarwal (2010) wrote a material oh hotel management using systems and it contained a detailed study about how the inventory is managed, how is billing done and what all a business activities are done to manage the business and making it more fruitful. It also tells the files used by the company to do their work and gives the whole knowledge and information about the Hotel management
1.1 Background
The target area of my project will be at my home area, Mumias. The place has favorable conditions which include climate and the landscape. The hotel management in this area is also very poor so this project will be able to make the management of the hotel easier hence more effective and efficient. The hotel departments will be as follows: * Front office: This is the department which is responsible for the sale of hotel rooms. Here sale means the use of hotel rooms for some time by paying a particular price for it by the guest. This is the only department which generates maximum revenue. Front office department have reception, reservation, information department, telephone exchange, cashier and foreign currency exchange. * Food and Beverage Service: is the department which serves food and beverage to the guests. This is the second most revenue producing department of the hotels. Whenever guests want to enjoy meal or drinks with great ambiance they visit restaurants and bars. Food and beverage department include inside and outdoor catering, pubs and bars, restaurants, café and room service. * Food production: in this department chef prepares the world class food. All the types of cuisines are made here with different styles of cooking. The chefs prepare delicious food and put their creativity into it. You can even ask chef to prepare the food according to your taste in case of any medical reasons.