Knowledge Management from Pearlson & Saunders Definition: The processes necessary to generate‚ capture‚ codify and transfer knowledge across the organisation to achieve competitive advantage. An organisation’s only sustainable competitive advantage lies in what its employees know and how they apply that knowledge to business problems. Knowledge is often more about values and beliefs than about information and logic. Person to person transfer is the best source of knowledge‚ but is impractical
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06-07 KNOWLEDGE MANAGEMENT AS A DOUGHNUT: SHAPING YOUR KNOWLEDGE STRATEGY THROUGH COMMUNITIES OF PRACTICE 1. About the author Etienne Wenger Etienne Wenger‚ a recognized authority on the discipline‚ is a consultant and researcher‚ and the co-author of Cultivating communities of practice: a guide to managing knowledge (Harvard Business School Press‚ 2002) with R. McDermott and W. Snyder. 2. Summary The utility of knowledge management has been debating for a long time. Knowledge is a strategic
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Week 1 Knowledge Check Concepts Mastery Score: 13/21 Questions Types of ethical dilemmas 67% 1 2 3 Distinguishing between legal and ethical issues 67% 4 5 6 Recognizing cultural differences 67% 7 8 9 Communicating effectively with people from other cultures 33% 10 11 12 Business Communication 2.0 67% 13 14 15 Elements of the communication process. 100% 16 17 18 Barriers to communication
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Journal of Knowledge Management An evaluation of knowledge management tools: Part 1 – managing knowledge resources Peter Massingham Article information: To cite this document: Peter Massingham ‚ (2014)‚"An evaluation of knowledge management tools: Part 1 – managing knowledge resources"‚ Journal of Knowledge Management‚ Vol. 18 Iss 6 pp. 1075 - 1100 Permanent link to this document: http://dx.doi.org/10.1108/JKM-11-2013-0449 Downloaded on: 22 January 2015‚ At: 18:50 (PT) References: this document
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world. Knowledge Management became popular in the 1990s‚ and it has continued to grow in the new century. The basics of Knowledge management states that organizations have different types of assets (physical and knowledge). Knowledge management concerns itself with how we can manage the knowledge assets. KM helps organizations in achieving their objectives by making use of the knowledge assets at the disposal of the organization. The two types of knowledge: are; tacit and explicit knowledge. Explicit
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Knowledge management Year 2012-2013 Final assignment MasterCard Product Knowledge University of Groningen Faculty of Economics and Business Page 3………………………………………………………………. The company Page 4……………………………………………………………….. The research Page 5……………………………………………………………………… Question Page 5 …………………The products and commercial departments Page 5 ………………………………………………………………………………………………………………………Processes Page 6 ……………………………………………………………………………………………………………………………Tasks
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STARBUCKS KNOWLEDGE MANAGEMENT Starbucks Success in Innovation José Alfonso Espinosa Galnares Jones International University September 25th‚ 2010 STARBUCKS KNOWLEDGE MANAGEMENT The research and development department is an area of the company that is considered really important in companies especially in global business. In globalized businesses R&D is something that should really be considered in order to be successful in any country. Starbucks has been developing different R&D
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Human Resources Management Coursework – Manjeet Singh – 7637434 The Question: “Examine the claim that the management of knowledge workers requires the development of human resource practises that are more suited to the particular characteristics of these workers and their jobs” Introduction The term “knowledge worker” was first used by Peter Drucker in “Landmarks of Tomorrow” in 1959. A knowledge worker is someone who specialises in a specific field as they possess certain knowledge which has been
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Enterprise risk management (ERM) is the process of planning‚ organizing‚ leading‚ and controlling the activities of an organization in order to minimize the effects of risk on an organization’s capital and earnings. Enterprise risk management expands the process to include not just risks associated with accidental losses‚ but also financial‚ strategic‚ operational‚ and other risks. In order to understand how enterprise risk management functions‚ one must understand the fundamentals of risk and
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Shell & Knowledge Management Background of Shell Royal Dutch Shell plc‚ the world-wide group of petrochemical companies‚ was created in 1907. Shell has operations in over 90 countries which include America‚ United Kingdom‚ Australia‚ and Ireland and so on. Also‚ it is the largest energy company in the world. Shell group not only operate oil and gas product sale but also conduct petrochemical industry such as exploration‚ refining‚ distribution‚ power generation and trading and so forth. Moreover
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