complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer service means providing services that customers did not even know they wanted‚ but are delighted to find are provided. Identifying Customer Needs Effective customer service involves satisfying customer needs‚ so the first step is to find out what these are. All customers contact a business because they want something. Businesses use several
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Use Office Equipment Outcome 1: Know about different types of office equipment and its uses. 1.1: Identify different types of equipment and their uses. Telephone – Used to make and receive inbound/outbound calls. Franking Machine – Used to price outgoing mail Printer – Used to print documents Scanner – Used to scan documents to a user Computer – Mainly used for Microsoft applications‚ email and the internet Shredder – Used to shred private and confidential documents that may not be used by
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Part 2 (i) Give a description of the following variables using appropriate graphical displays and summary statistics: gender; time; travel; type; number. Explain what these show about the typical travellers on the system. a) Gender According to the survey results and figure 1‚ the number of respondents for male is 114 and female is 86. This may suggest that there are more males than females travellers travel in the train. b) Time According to the survey results in figure
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Gravells A; (2012) Preparing to Teach in the Lifelong Learning Sector‚ 5th Edition‚ Learning Matters World Wide Web page: The Higher Education Academy (2014)‚ Inclusive Teaching Practice. Retrieved: February 06‚ 2014 from http://www.heacademy.ac.uk/resources/detail/subjects/psychology/Inclusive_Teaching_Practice
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invest by the owner of the business from there start-up cost. An example of capital income would be sales of shares or sales of properties. Capital income tends to be the items which have been purchased only to be used within the business for either a short or long term period of time such as premises‚ car or equipment‚ these would be known as ‘fixed assets’. The source of capital income which may be available to business owner can be influences by which type of business they are. Revenue income
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£100‚000 from 2006 to 2007; this could have been for a number of reasons such as more advertising. The “less cost of sales” section in the income statement is the section where all the costs of making a sale are listed‚ for example raw materials. A business would aim for their cost of sales to be lower than sales so that they can actually make a profit. In terms of Wansbeck LTD it shows that the cost of sales had increased by £150‚000 from 2006 to 2007; this is a huge increase‚ it also shows that the
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onto systems No accessing unauthorized internal resources or information from external sources No port scanning or data interception on the network No denying service or circumventing authentication to legitimate users No using programs‚ scripts‚ or commands to interfere with other network users No sending unsolicited e-mail messages or junk mail to company recipients No accessing adult content from company resources No remote connections from systems failing to meet
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Business Assignment 2 Task 1: Subway- is an American fast food restaurant franchise that sell sandwiches and salads. It is one of the fastest growing franchises in the world 42‚777 restaurants in 108 countries. It is the largest single brand restaurant in the world and the largest restaurant operator on the globe. The SUBWAY® Brand was co-founded by Fred DeLuca‚ a 17-year-old college freshman‚ and Dr Peter Buck. The first outlet opened in Bridgeport‚ Connecticut on August 28‚ 1965 and was called
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Business Managing financial resources and decisions Contents Contents 2 Introduction 4 Question P1 4 Four sources of finances that are available to JAC SOLUTIONS 4 Venture capital 5 Bank Loan 5 Private Equity 5 Small Business Administration 6 Question P2 6 Implications of Venture Capital 6 Advantages and disadvantages of sources of Finance 6 Pros and Cons of Venture Capital Financing 6 Implications of Bank Loan 7 Pros and Cons of Bank Loans 7 Implications of Private Equity 8
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Share your thoughts on sustainability. How important is it for sustainable business practices to take hold in order for a business to succeed in today’s business environment? For example‚ does a green company impact your choice when purchasing products? Sustainability to me in the business world means that an organization operates environmentally responsible and safe. The different methods utilized and products produced must have no harmful effects on the environment due to their existence. It
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