Activity 1 Q1 what is a customer and who are the customers for your organization? Ans.Everyone in the organization is customer .Internal customer service must be of high quality so that service to external customers reflects the internal working of the organization .This applies whether your external customers are end –users /consumers or on seller. Q2.Why is it necessary for organization to investigate‚ identify‚ assess and include the needs of clients /customers in planning processes and how can
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Food Service Industry * After World War II‚ college and universities provided food service to the students and built separate dining halls for men and women. * Companies set fast food services that competed with food establishments in colleges and universities. * 1865‚ Victor Hugo introduced school feeding at a very minimal cost. * School food service started in Boston School Committee in the United States. It was granted management food service in 1894. * Food services in schools
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Service Operations Management for Aviation 1. Introduction Today’s focused surroundings in the air transport industry has never been harder or additionally unforgiving. More players are one key stumble far from focused elimination. Approaches that worked in the past essentially don’t cut it in today’s hyper-focused commercial center. As per a later study on high execution in the carrier business‚ there are key goals carriers need to deliver to go through today’s progressively dubious times:
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The United Kingdom of Great Britain and Northern Ireland‚ called the United Kingdom‚ GB or UK‚ is a sovereign state in Western Europe. It is made up of four countries: England‚ Northern Ireland‚ Scotland and Wales.[10] It is a member of the European Union‚ the United Nations‚ the Commonwealth‚ NATO and the G8. It has the sixth largest economy in the world.[11][12] About 61 million people live in the UK. Most people in the UK speak English. There are four native languages other than English. They
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KERRY ACIDS‚ BASES‚ & NEUTRALS September 20‚ 2010 EXPERIMENT Acids‚ Bases‚ and Neutrals Problem Are common house-hold products pHs balanced and neutral? Information pH measures how acidic or alkaline a solution is. Its concept was introduced in 1909 by biochemist Soren Sorensen. The scale ranges from 0-14. Solutions that range from 0 to 6 are considered to be Acidic. Solution that’s on the Acidic end of the scale is low in ph‚ high in hydrogen ion‚ and low in hydroxyl ions. An
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MANAGEMENT SECTION: 3 SUBMITTED TO: BOBBY HAJJAJ Case1: Manchester United: The Glazer Takeover- S.W.O.T. Analysis SUBMITTED BY: Nafiza Haque 091 0473 030 Silvana Afsara Shafiq 092 0358 030 Mir Sawam Sauhrid 092 0216 030 Mehnaz Tarannum 092 0202 030 North South University‚ Department of BBA. Summer 2013 SWOT Analysis of Manchester United Strengths: 1. An excellent legendary renown coach 2. Unique
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Service Dogs and the Disabled Kristy Noble Service Dogs and the Disabled Hello my name is Kristy Noble‚ I am a 36 year old mother of three. Who suffers with PTSD and major depression. A few years ago I was in a really bad car accident leaving me with many physical and emotional dissabilites. Due to these dissabilites I strugal from day to day with simple tasks making my life less enjoyable. I never really knew that dogs could help with some one like me. I thought they were only for the blind. I was
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Human Services 3 Human Services is one part of an organization that evolved out of the mid 17th century as the relief act to help the disabled and sick men who worked at sea. It was the beginning of a long line of federal established hospitals to care for the sea merchant’s and what is known to us today as Public Health Services. Evolving with the centuries where new laws were passed which helped establish new acts‚ expanding more fields of public health and hospitals for desease
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160‚000 social workers in 56 chapters throughout the United States‚ Puerto Rico‚ the Virgin Islands‚ and abroad. NASW was formed in 1955 through a merger of seven predecessor social work organizations to carry out three responsibilities: ■ ■ ■ Strengthen and unify the profession Promote the development of social work practice Advance sound social policies. Promoting high standards of practice and protecting the consumer of services are major association principles. Overview The NASW
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BUTLER SERVICE HISTORY The word "butler" comes from the Old French bouteleur (cup bearer)‚ from bouteille (bottle)‚ and ultimately from Latin. The role of the butler‚ for centuries‚ has been that of the chief steward of a household‚ the attendant entrusted with the care and serving of wine and other bottled beverages which in ancient times might have represented a considerable portion of the household’s assets. In Britain‚ the butler was originally a middle-ranking member of the staff of a grand
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