COURSE NAME: BUSINESS COMMUNICATION AND NEGOTIATIONS SKILLS TYPE OF WORK: TAKEHOME ASSIGNMENT COURSE LECTURER: MR. MKAMA DATE OF SUBMISSION: 25/05/2013 QUESTION: what is communication all about? Explain factor that help to determine the art/science of communication to be felt as an effective communication process. 1. CONTENT Introduction. * meaning of communication * meaning of human communication * Shannon weaver model * business communication * method of business
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INTRODUCTION… Communication has existed since the beginning of human beings‚ but it was not until the 20th century that people began to study the process. As communication technologies developed‚ so did the theories. Before becoming simply communication‚ or communication studies‚ the discipline was formed from three other major studies: psychology‚ sociology‚ and anthropology. Psychology is the study of human behaviour‚ Sociology is the study of society and social process‚ and anthropology
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BUSINESS COMMUNICATION 1 C O N T E N T S Blocks/Units Details of Topics BLOCK I Unit 1 Unit 2 Unit 3 BLOCK II Unit 4 Unit 5 Unit 6 Unit 7 BASICS OF COMMUNICATION Significance of Business Communication Overcoming Barriers to Communication Strategic Relevance of Communication ORAL COMMUNICATION SKILLS Essentials of Oral Communication Skills Delivering a Persuasive Speech Successful Meeting Skills Listening Skills Pages 4 22 34 49 65 74 85 BLOCK III WRITTEN COMMUNICATION SKILLS Unit
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Defined upword comm.. Upward comm. Is a flows vertically from one level in the organization to one or more level above that use by the employees to convey to their supervisors they feelings‚ ideas‚ aspirations and attitudes. Purpose of upward camm. 1) To provide the supervisor with feedback indicating whether the message transmitted downward have been received and understood. 2) To transmit information needed for higher level decision making. 3) To pass along suggestions for system
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I. Introduction Effective Communication is significant for managers in the organizations to perform the basic functions of management‚ i.e.‚ Planning‚ Organizing‚ Leading and Controlling. Communication serves as a foundation for planning. All the essential information must be communicated to the managers who in-turn must communicate the plans so as to implement them. Organizing also requires effective communication with others about their job task. Similarly leaders as managers must communicate
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Communication is the backbone of human existence. Without it we would be nothing more than organized matter. It has allowed us to grow‚ learn‚ build‚ and survive. The fact that our species has managed to develop advanced methods of communication‚ such as language‚ is what has set us aside from other animals. When we talk to another person we are sending a message which is received‚ decoded‚ and responded to accordingly. Communication depends on relationships between the people who are communicating
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Influencing Group Communication Leadership Styles and Group Communication Before discussing leadership styles and their affects on group communications of a specific company‚ it is important to first identify the organizational structure of that company. Different organizational structures may lend themselves more toward specific leadership styles then others. “A company’s individual organizational structure is a formal composition of task reporting relationships that allows the company to
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Content 1. Introduction……………………………………………………………….. 2 Communication‚ Involvement and Participation………………….…… 2.1 Definition and methods 3 My workplace…………………….……………………………………….. 3.1 Overview of ABC Company 3.2 Current situation 3.3 Methods of communication‚ involvement and participation in ABC Company 3.3.1 Induction Program 3.3.2 Performance Appraisal 3.3.3 Rewards system – Bonus 3.3.4 Other communications techniques 4 Research…………………………………………………………………… 5 Recommendations
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thinking to start up a business and I didn’t know how to start and what was needed in order to achieve this goal and this unit contain the right information about business communication and knowledge which will guide and help me to implement them in this process .In this essay I am going to explain exactly how communications ‚knowledge and information can be put into practice and how they can help me to achieve my goal. ________________DECISION - DOORS AND WINDOWS SHOP_________________ I have
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Question 3 A) Briefly explain the formal communication channels and spontaneous communication channels? * Communication channels Messages are transmitted through channels of communication channels as discussed. * Formal communication channels‚ follows the chain of command and is recognized as official. One way to view formal communication within organizations. * Vertical communication is the flow of information both up and down the chain of command. It involves an exchange of
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