AIRBORNE 3 a) Airborne was very selective about the customers it served and the services it offered. Airborne targeted business customers that regularly shipped a large volume of urgent items and passed over residential deliveries and infrequent shippers. Operational Activities: Unlike Federal Express and UPS‚ Airborne owned the airport that served as its major hub. As a result‚ it did not pay landing or facility fees but had to maintain the airport itself and did not share the expenses with
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financial performance for the past three year and compare them with industry average and it closet rival-FedEx‚ from profitability ratios‚ liquidity ratios‚ leverage ratios‚ activity ratios‚ valuation ratios and growth rate. Financial Analysis of UPS | UPS | | | | | | Financial Ratios | | | | | | | | | | | Fiscal Year | | TTM | 2009 | 2008 | Industry | FedEx | Profitability Ratios | | | | | | | Gross Profit Margin | | 79.14% | 80.53% | 76.93%
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Express‚ officially re-branded FedEx‚ has adopted a naming strategy‚ complete with color coding that distinctly segments its services. While “Fed” always appears in corporate purple‚ “Ex” changes colors based on the service; for example‚ in “FedEx Express‚” the company’s core overnight delivery service‚ “Ex” and “Express” are orange‚ while in “FedEx Ground‚” the service that most directly competes with UPS‚ “Ex” and “Ground” are green. In brand advertising‚ FedEx became widely known for its defining
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in the overnight (e xpress) deliveries segment. Therefore the marketing plan recommends gaining mark et share in that segment by withdrawing market share from FedEx‚ which is the ma rket leader in that segment. Therefore‚ UPS should target companies (such as hos pitals‚ finance companies etc.) and households who are currently using FedEx for urgent freight. In addition‚ UPS should also position themselves in the interna tional shipping market. Therefore‚ they should target global manufacturing
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1) How and why has the structure of the express mail industry evolved in recent years? How have the changes affected the small competitors? How has the rivalry between FedEx and UPS impacted them and the rest of the industry? - The face of shipment industry changed drastically with the proliferation of many services wherein companies offered next afternoon delivery‚ second day services‚ third day deliveries and pricing these options on the basis of delivery time. - Shipping volumes had increased
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The Battle for Value‚ 2004 Fedex Corp vs United Parcel Service‚ Inc. Fedex stock price reaction Loss of profits on the Penney relationship ◦ less able to finance internally UPS gains franchise value on future business with Penney signal to investors of competitive disadvantage Origins and strategic forces of the industry UPS was the dominant firm in the 1970’s Deregulation (airlines‚ trucking) Innovation in information and process technologies Inflation Emphasis
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Leader’s Background Frederick Wallace Smith‚ who is the founder‚ chairman‚ president and chief executive officer in FedEx‚ was born on 11 August 1994 in Marks‚ Mississippi. Fred Smith was born with a congenital birth defect called Calve-Perthes disease which caused him to wear braces and walk with the help of crutches during his youth time. As time passed by‚ he slowly grew out of the disease. At the age of 4 years old‚ he was raised by his mother and uncle after his father past away. He had a great
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CASE STUDY QUESTIONS Chapter 1: Foundations of Information Systems in Business CASE I: 1. How do information technologies contribute to the business success of the companies depicted in the case? The information technologies contribute to the business success of the companies through immediate responds‚ first to the needs of the customers on how the company will satisfy each and every customers and the monitoring of the fast changing trends in business through the use of information technology
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Laura Ashley and Federal Express Strategic Alliance Laura Ashley is a global clothing and furnishings retailer based in the United Kingdom. They have grown at a very fast rate from operating 231 retail stores in 1986 to 481 stores in 1990. Unfortunately‚ its profits were not increasing as expected due to the inefficiency of its logistics management. There was an over dependence on in-house manufacturing‚ SBUs operated as stand-alone businesses with independent inventory and systems which means duplicated
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FedEx does have the right to enforce personal grooming policy. This policy must be applied to all employees equally in the same work classification. FedEx is providing their customers a product and service in which the employee must interact with the customer. This interaction is vital to FedEx being successful in retaining their customer base. When a customer complains about an appearance an employee portrayed‚ a company can implement a personal grooming policy as long as the policy is fair to all
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