APA Reference List Models This guide contains examples of references in APA style. The references are grouped by category: periodicals; books and reference books; technical and research reports; meetings and symposia; doctoral dissertations and master’s theses; reviews and peer commentary; audiovisual media; data sets‚ software‚ measurement instruments‚ and apparatus; unpublished and informally published works; archival documents and collections; and internet message boards‚ electronic mailing lists
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org 325 Analysis of SWOT on Internet Banking 1 Yan-Qin Su‚ 2Ying-Jun Sun 1 2 Yan-Qin Su‚ Business School‚ University of Shanghai for Science and Technology‚ Shanghai‚ China Ying-Jun Sun‚ Business School‚ University of Shanghai for Science and Technology‚ Shanghai‚ China Email: suyanqin88@126.com Abstract –With the development of Internet‚ online banking has become a development trend of Bank. It also provides more opportunity for the profits. The advantages of the online banking draw
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modern as today ’s technology‚ yet as old as mankind. The Internet‚ however‚ has expanded the scope and reach of this market mechanism beyond the wildest dreams of its traditional purveyors. Unlike traditional auctions that were limited in scope‚ online auctions have brought this mechanism to the masses‚ providing them with an all-encompassing selection of goods they can buy or sell. In recent years we have seen the emergence of electronic marketplace that leverages information technology to create
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typed‚ double spaced‚ using Times New Roman font (size 12)‚ with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment‚ the student’s name‚ the professor’s name‚ the course title‚ and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated
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market‚ customers are playing the leading role and customer satisfaction is one of the important factors affect the development of the companies. Knowing what customers think‚ feel‚ demand and choice preference is crucial for marketers because satisfying customers can means that a company not only gaining a customer but also survival in intense competition. Therefore‚ delighting customers can gain benefit from three aspects: keeping loyal for exist customers‚ attracting potential customers and getting
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Business Management A.Y. 2010-2011 CASE ANALYSIS Susan Munroe‚ Service Customer Submitted to: Mrs. Cristina Naguit Submitted by: LEADER: Fernandez‚ Marvin T. MEMBERS: Lansangan‚ Chimova Parker‚ Harley Mae P. Quioc‚ Christian Paolo Santana‚ Karen F. June 29‚ 2010 Introduction The fast pace of advances in industrialized locations has increased the need for service‚ a process that creates benefits by facilitating either a change in customers‚ a change in their physical possessions
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book. The Birth Order‚ “why you are the way you are as a psychologist who has been saying for more than thirty five years about the impact of the birth order. Once you figure out your birth order‚ as well as the birth orders of those who you love‚ you’ll be way ahead of everyone else in the game of life. If you’re a parent‚ I’ll reveal and last born. If you’re married‚ I’ll give you some tips about which birth order combinations make for the smoothest-flowing marriages‚ and what you can do to make
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Reference Letter 1 March 2013 RE: Letter of Reference for Dear Sir: It is my immense pleasure to recommend one of my best students‚ for the I was his and have known him for last ( ). As a student‚ demonstrated a love of learning and the level of commitment necessary to succeed in college and beyond. As an educator
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Formal Reference Groups People in a secondary or formal group interact on a less personal level than in a primary group‚ and their relationships are temporary rather than long lasting. Since secondary groups are established to perform functions‚ people’s roles are more interchangeable. Formal Virtual Group or Community: web based consumer group. • EBay: a virtual community‚ where goods and services are exchanged for money. • The pressure to outbid the competition. Formal Work Groups: individuals
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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