Organizational Conflict – Constructive Collaboration SPCH 426 Conflict is a natural phenomenon where interaction between individuals or groups occurs. According to Scott (2000)‚ “They happen because people have different interests‚ goals‚ and priorities‚ or because resources are limited‚ or because there are communication problems‚ power struggles‚ mistaken perceptions and assumptions‚ and personality clashes” (p. XV). Even as a common occurrence‚ individuals generally view conflict as negative;
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Attempt Any Two Of the following ( 60 Marks - 30 Marks each ) | | Case 1 | Conflict Diamonds | | | During the late 1990s South African diamond product De Beers and other companies on the diamond industry discovered that some of the diamonds they were buying or selling came from groups who used the proceeds to finance brutal civil wars. In Sierra Leone‚ rebels took control of diamond mines by systematically chopping off the arms and hands of as many as 20‚000 children‚ women and men until the
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Conflict‚ whether we choose to admit it‚ is a part of life. Conflict may be sparse in a persons life‚ and most of which is over trivial things‚ but when faced with a conflict great enough‚ the very fibre of a persons being is tested‚ and how they react proves what kind of person they are. This testing only occurs when one is taken far from their comfort zones‚ and is such often difficult to see. This is not the case in regards to those involved in the witch trials of Salem in 1692. As one of the
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Dealing with conflict can be difficult. In order to be effective when dealing with conflict‚ one must learn how to communicate effectively given the problem at hand. According to Rothwell (2010)‚ “A communication style of conflict management is ones orientation toward conflict.” The purpose of this paper is to provide a text explanation of conflict/conflict management‚ explain the five communication styles of conflict management that I feel can be applied to organizational communication‚ when each should
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What is Conflict? Definitions and Assumptions About Conflict We define conflict as a disagreement through which the parties involved perceive a threat to their needs‚ interests or concerns. Within this simple definition there are several important understandings that emerge: Disagreement - Generally‚ we are aware there is some level of difference in the positions of the two (or more) parties involved in the conflict. But the true disagreement versus the perceived disagreement may be quite different
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HKDL remains committed to growing its business and establishing its brand as the premier vacation‚ entertainment and convention resort destination in the region. “HKDL is an integral component in supporting Hong Kong’s position as one of the world’s top cities for leisure tourists and business visitors. Similarly‚ Disney brought its global theme parks to Hong Kong and retained its American themes. Through retaining the American culture within the walls of the theme park it allows people from
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Danielle Frawley "Conflict impacts greatest on the most vulnerable" When confronted with conflict it is the vulnerable who suffer the greatest as the powerful are indifferent to them. Vulnerability‚ encountering conflict and how people respond to conflict are unavoidable experiences worldwide. But ultimately vulnerability depends on the situation that a person is in. When it comes down to powerful verses the defenceless‚ it is the weak who are influenced the most by conflict as the powerful do
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Introduction “Conflict itself is not a destructive force‚ but conflict left unaddressed is. Unaddressed conflicts create mistrust‚ suspicion‚ dishonesty‚ defensiveness‚ conspiracy‚ and barriers.” (Roth p. 36) Conflict can be perceived as negative or positive. Observing conflict as negative can produce inappropriate behavior or destroy the morale or pursuit of the team’s mission‚ and the negativity can divert energy from important team activities and issues that require energy to resolve. When conflict is viewed
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|Conflict is a fact of life. Human beings are multifaceted characters and "not" everyone is going to get along all the time. In many | |instances‚ conflict in the workplace causes havoc. At the very least‚ it can lead to uncomfortable tension among staff. At worst‚ the | |results can be deadly. You need to deal with conflict in a way that makes sense for your situation; in general‚ however‚ the collaborative | |effort is the way to go because it involves people working together
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The four main responses to conflict are exit‚ neglect‚ loyalty‚ and response. Together these responses create a four-dimensional figure to illustrate active‚ constructive‚ destructive‚ and passive approaches humans take to deal with conflict. For the exit response‚ individuals completely withdrawal from certain situations. This withdrawal can be characterized by physical or psychological behavior. For example‚ whenever a conflict arises such as an argument between two individuals‚ he or she may
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