turnaround In Dean’s Innovative Leader Series presentation‚ Xerox Chairman and CEO Anne Mulcahy reveals leadership strategies that helped resuscitate the historic company As the chairman and CEO of Xerox‚ Anne Mulcahy was largely responsible for orchestrating what Money magazine called “the great turnaround story of the post-crash era.” By keeping the company steadfastly focused on customers and employees‚ she was able to lead Xerox away from the brink of collapse to become one of the world’s
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FROM SALES REP TO CEO Anne Mulcahy did not plan to be a business leader. She graduated from Marymount College with a BA degree in English and Journalism. She wanted to be an editor like her Father. Instead‚ her Brother convinced her to go to work for Xerox. Anne began working for Xerox in 1976 as a field sales representative. Over the years‚ she worked her way up the corporate ladder until in 2001 she became the first woman CEO of the company. When Anne became Xerox’s CEO in 2001‚ the company was
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Case 1 MGMT 6150 Anne Mulcahy‚ Xerox CEO Fall 2013 Prepared by: H. Prepared for: Dr. Margaret M. Hopkins 09/10/2013 Fiedler’s Contingency Model: The Contingency Model that was developed by Fiedler’s and his associates was aimed to link the leadership style with the situation and circumstances surrounding each leader. (The Leadership Experience. p.68). Now will try to assess the leadership style of Anne Mulcahy to test the extent to which she was a relationship-oriented leader or a
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1) What is the culture of the organization? It has been said that Xerox has a famously strong culture. It is a culture of integrity‚ openness‚ and inclusion. One of the defining characteristics of the Fortune 500 Company is passion. Passion for success‚ new ideas‚ customer service and passion within its employees. The Xerox culture is one of commitment to excellence‚ innovation and sustainability. Xerox operates on its core values of succeeding through satisfied customer‚ delivering quality and
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CASE 2 - XEROX QUESTION 1 How would Xerox define diversity? How has its definition changed over the years? In business ‚ diversity has seen action in the managing of human resource as essential capital in fostering businesses at a global scale . Diversity is also seen as a concept where differences can be a powerful resource . Based on the Case facts‚ Xerox value diversity as the most priceless resource to drive the company towards achieving its goals. According to Xerox Chairman & former
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MT5012 2013-02-21 Xerox Case Study Q1. What kind of strategic planning process (bottom-up or top-down) did Xerox follow for its turnaround? What interference can you make about the effectiveness of this approach? I would recognize Xerox’s strategic planning process as a top-down one‚ considering a lot of emphasis in the case is put on the major change achieved by the CEO Mulcahy. This could indicate that many of the ideas regarding cutting costs and regaining growth descended from one person
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1. In what ways can (a) flattening the hierarchy and (b) centralizing/decentralizing authority help an organization like Xerox to improve its performance? Flattening the hierarchy can help employees working closely‚ like those in R&D or strategic planning‚ work smoothly without having to wait for approvals or clearances. This may enable them to come up with innovative product line-ups quicker. It also helps cut down on bureaucratic costs. Centralizing an organization is useful when a large
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Allaire Company: Xerox Corp. The fall of Xerox market share can be blamed on many factors; for starters it could have just been the economy. Another reason that could explain the fall of Xerox could be that Xerox did not fund its R&D programs well enough to secure their future in sales. One other reason for their fall could be that Xerox depended on current products to do well indefinitely. All these factors contributed to the fall of Xerox‚ however Xerox management also played a role
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OB2013 Fall XEROX Xerox now operates only as a business-to-business enterprise‚ forming “partnering” relationships with clients to help solve their document needs. When Anne Mulcahy took over the reins at Xerox in 2001‚ the company took a $273 million loss‚ and its stock price had dived from $60 to $5. Under her leadership‚ Xerox made a highly questioned push in R&D that is now paying huge dividends. Xerox is expected to make $1.2 billion in profit on $18 billion in revenue in 2008. Mulcahy was dubbed
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CEO Decisions Saves Xerox Nicole Jeglum MGT/230 Due date: 01/08/2014 University of Phoenix The video regarding decisions made by Xerox CEO Anne Mulcahy discussed choices made by her to save the company. Within 5 years of being at Xerox‚ Anne Mulcahy went from working in the sales department to opening the desk jet printer division. From there she moved up to President of Xerox and finally landed the position of CEO. At this time Xerox was on the verge of bankruptcy after being fined
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