It has been said that Xerox has a famously strong culture. It is a culture of integrity, openness, and inclusion. One of the defining characteristics of the Fortune 500 Company is passion. Passion for success, new ideas, customer service and passion within its employees. The Xerox culture is one of commitment to excellence, innovation and sustainability. Xerox operates on its core values of succeeding through satisfied customer, delivering quality and excellence in all they do, requiring premium return on assets, using technology to develop market leadership, valuing their employees and behaving responsibly as a corporate citizen.
2) How do you know that this is the culture (i.e., what are the signs of the culture)?
We know this is the culture based on Xerox’s mission and vision statements. We see evidence of the culture in Xerox’s business practices for which they have won many honors and accolades in the areas of ethics, diversity, innovation and sustainability.
3) What caused the organization to have this culture?
The founding principles and values laid the foundation Xerox’s culture. Under various leaders Xerox’s culture has tweaked from time to time. Also, Xerox’s dedication and commitment to their mission and success has caused them to have their culture.
4) What is the effect of the culture on the organization, the employees, and on society (make sure you address all three groups)?
The effect of the culture on the organization is a positive one. The culture has allowed the organization to experience growth and expansion. The company’s commitment to providing quality consumer services has allowed it to remain one of the highest grossing fortune 500 companies year after year,
The effect on its employees is also a positive one. According to their website Xerox treats its employees as they would stakeholders. They make their employees a part of the innovation process so they feel a shared sense of achievement