Statement of the Problem: The purpose of this study is to identify the perception on the advantages and disadvantages of selected bus drivers and commuters on the Bus Management and Dispatch System. Specifically, the study sought answers to the following questions: 1. What are the respondent’s perception on the changes in the newly implemented Bus Management and Dispatch System? 2. What are the advantages of Bus Management and Dispatch System? 3. What are the disadvantages of Bus Management and Dispatch System?
Scope and Limitation of the Study: This study was focused to the perception of commuters, drivers, and operators on the advantages and disadvantages of Bus Management and Dispatching System in Metropolitan Manila. The researchers believe that it is timely to conduct this study for it is the first time that this program was implemented by the traffic bureau. In evaluating the respondent’s perception and responses or reaction, twenty (20) respondents of each group of people were given satisfaction survey-questionnaires. They will answer it base on their satisfactory rating.
Significance of the Study: Given the researchers’ extensive interest in this topic, the researcher felt that it is useful to contribute this study to a wider people. The findings of this study will be a great help on the following group of people: To the Commuters of Public Utility Buses. This study will be beneficial for the commuters in Metropolitan Manila. Because of this study many commuters may inform that the factors mentioned in this study are very important and relevant in their daily lives. This will be a way for them to be more open-minded and aware about the daily happenings in the field our transportation. To the Drivers of Public Utility Buses. This study will be