To demonstrate a positive attitude, projecting a happy and approachable manner, being open and helpful showing respect to other colleagues, being courteous and polite and actively listening to other peopleâ€TMs opinions and …show more content…
ideas. Being mindful that some children and adults cultural background or benefits may have a different perspective on values, beliefs or issues that they may have and respecting and acknowledging their views is important.
Another principle of effective communication which applies in my work setting is to develop an open and approachable relationship with parents to demonstrate good listening skills, including them in their childâ€TMs development, communicating positive feedback, taking an interest in their family life, celebrating important events and supporting them with any concerns or changes in their personal circumstances, offering support and guidance developing trust and not being judgemental, ensuring that they feel their child is safe and secure and treated as an individual.
Question: Question 3
Answer: Different social, professional and cultural backgrounds may affect relationships in the workplace which may hinder or make communication difficult.
Families communicate and interact with each other in different ways. Some cultures may have different expectations to how they communicate and not having an understanding of each otherâ€TMs background/culture can cause barriers to communication. Behaviours which may be seen differently by others, such as, body language, eye contact and gestures, can be interpreted as you not being interested and being …show more content…
disrespectful.
Ensuring you communicate clearly without using jargon, being understood, reiterating what you have said to ensure your message has been understood. It is important that information is communicated clearing and correctly as not to have it interpreted incorrectly. This is important when dealing with parents sharing information between colleagues and other agencies.
Also where non-verbal communication is used by sending emails or text messages means that they may not be seen straight away and this may cause a problem with how fast someone responses, this may cause issues should you wonder why you havenâ€TMt received a reply as quickly as you expected. Also the non-verbal messages could be interpreted the wrong way due to the tone of a message or being misunderstood by not writing communication clearly, using shorten words may make it also difficult to understand.
Question: Question 4
Answer: When you are speaking to children, you need to take into consideration their age and paying attention to what they have to say and taking an interest, allowing them to have their own opinions and views, demonstrate good listening skills by not talking down to them or making them feel stupid or silly for having their own voice.
Take an interest in what they have to say, active listening will show that you what to hear what is being said, eye contact, nodding and making appreciative noises, asking open questions to maintain the conversation, asking for their ideas, not over talking or stopping them from saying what they want to say.
Having an opinion but not enforcing your views during a discussion will encourage communication while ensuring what they have to say isnâ€TMt irrelevant.
Young children begin to experience many different thoughts and feelings which in certain circumstances, are hard to understand as they develop. Allow a child to express themselves encourages and develops their confidence. They experience peer pressure and it may be difficult to speak out especially when they are surrounded by stronger personalities. As an adult we need to support children even if we do not agree with some situations or things that have been said, being impartial advising and giving ideas helping to resolve issues whether it be with other peers or helping with school work.
Giving a child the opportunity to develop their own ideas and views guiding them in developing good listening skills being aware that others may not agree and have the same ideas, but taking into account how else it can be done and how they can do it working together respecting each otherâ€TMs ideas being able to resolve problems or conflicts without it becoming a
problem.
To see a childâ€TMs response when you allow them to talk and have their own ideas is rewarding, children thrive on praise, it builds their self-esteem, confidence and problem solving, not every child is the one who always puts their hand up or speaks out, quieter children need to be heard also encouraging them to engage and ask questions, asking what they think, but knowing that picking them out or getting them to stand up in a group to say sometime will not encourage them to speak but may make them feel embarrassed and withdrawn and therefore other children may tease them. To work in a small group or one to one may be less intimidating and traumatic helping to encourage the best results from that child.