306 Health and safety questions started 20

L3 HSC Technical Certificate unit worksheet
Unit 306 - Understand health and safety in social care settings 

The numbers after each question relate to the assessment criteria in the standards

1. Identify legislation relating to health and safety in a health and social care setting (1.1.1)

There are several legislations which would relate to health and safety in a social care setting: -

Health and Safety at work act 1974, (Health and safety for all doing activities at work)
Management of Health and Safety at work regulations 1999, (Ensuring that risk assessments are carried out by all staff to minimise health and safety risks)
Workplace, Health Safety and Welfare 1992, (This is working conditions and the risks related to them)
Manual Handling 1992, (Minimising risks for moving and handling be it people or objects)
PPE or Personal Protective at work regulation 1992, (Minimising cross infection)
Reporting of Injuries Diseases and Dangerous Occurrences 1995, (Making sure these three things are reported to the Local Authority or the HSE)
COSHH or Control of Substances Hazardous to Health regulation 2002, (Health and safety for Hazardous substances)
Provision and Use of Work Equipment Regulations 1998, (relates to Use of Equipment in the work place)
Electricity at Work Regulations 1989, (Electricity Health and Safety)
Fire Safety or Regulatory Reform 2005, (Fire Health and Safety)
Health and Safety for First Aid 1981, (Making sure that everyone if ill or injured can receive attention straight away)
DDA or Disability Discrimination Act 1995, (Safety for people with disability giving them access to the building but also an evacuation route if need be)
Food Safety Act 1990 and the Food Hygiene Regulations 2006, (Food handling)
Data Protection Act 1998, (protecting peoples information and there4 right to privacy)
Corporate Manslaughter and Homicide Act 2007 (Organisations such as Consensus are accountable and can be convicted when negligent and a death of a worker or a Service User)

2. Explain how health and safety policies and procedures protect those in social care settings (1.1.2)

The health and safety policies and procedures are legislation in which a company must comply, they are there to protect both Services Users and Workers, and example of this would be the Fire Safety or as it is known the Regulatory Reform 2005, the company will have a policy which sets out how Fire Health and safety is managed.

The Procedures will show how to maintain the highest health and safety at all times, they have a record of who does what, when, where and how. With m example of Fire Health and safety it will describe the role of the role of the Fire Marshal, alarm checks and maintaining any Fire Safety Equipment and Alarm System, also when and how to contact the Emergency Services.

Last thing of note is that it is a legal requirement that you follow the health and safety procedures, if they are not followed exactly it is possible you may end you career in care.

3. Compare differences in the main health and safety responsibilities of: (1.1.3)

a) the social care worker

Social Care Workers are responsible to follow the Health and Safety procedures, as I said before if you don’t this could mean the end of your career it is very important, to be up to date and get involved if you think something is unsafe or have a solution to a potential problem, and do not do anything which you are not trained for.

The Health and Safety at Work Act 1974 states: -

Take care of yourself and anyone else affected by your actions, including Staff, Service Users, Family, anyone who you may see when at work.
Co-operate with all senior staff in relation to health and safety
Do not misuse, interfere or damage equipment provided for health and safety.

b) the employer or manager

The Responsibilities for the Employer and Manager are the legislations as listed before here they are with their responsibilities added: -

Health and Safety at work act 1974,
i. Writing the health and safety policies and making sure staff are aware of them. ii. Ensuring Health and safety for all people in the work place as much as is possible
Management of Health and Safety at work regulations 1999,
i. Carry out risk assessments ii. Set up emergency procedures and making all aware of them iii. Provide clear information, training and supervisions ensuring that all are competent to do there job
Workplace, Health Safety and Welfare 1992,
i. Meeting at least the minimum standard requirement for the building and equipment used, also the lighting, heating, the facilities and drinking water
Manual Handling 1992,
i. Reducing the risks where possible to do with manual handling ii. Train staff in how to move equipment/people safely
PPE or Personal Protective at work regulation 1992,
i. Provide with the correct safety equipment and clothing
Reporting of Injuries, Diseases and Dangerous Occurrences 1995,
i. Ensuring staff are trained to be able to report correctly
COSHH or Control of Substances Hazardous to Health regulation 2002,
i. Carrying out risk assessments for activities relating to hazardous substances, also providing a procedure for their use
Provision and Use of Work Equipment Regulations 1998,
i. Supervising and training workers to use equipment correctly and that the equipment itself is safe to use
Electricity at Work Regulations 1989,
i. Making sure all equipment is well maintained and that risk assessments are carried out involving electricity
Fire Safety or Regulatory Reform 2005,
i. Assess the risk of fire and the best way this can be dealt with bearing in mind the vulnerable people in the work place ii. Alarm system in place to detect fire iii. Training staff in the fire procedure and prevention

Health and Safety for First Aid 1981,
i. Providing the work place with the correct first aid equipment, and making sure there are enough staff correctly training in first aid
DDA or Disability Discrimination Act 1995,
i. Ensuring anyone with a disability are able firstly to access the building, secondly an evacuation route if needed
Food Safety Act 1990 and the Food Hygiene Regulations 2006,
i. Ensuring the hygiene standards are kept ii. Food safety hazards are identified and controlled iii. Making sure people and the workplace both have good personal hygiene
Data Protection Act 1998,
i. Making sure staff and service users where possible are keeping information secure
Corporate Manslaughter and Homicide Act 2007
i. Having correct risk management systems in place

c) Others in the social care setting

Other people who visit a place of work should consider the health and safety, in respect of security, general conduct and smoking. Other support workers and senior members of staff will follow the same guidelines which will be written down in the policies and procedures files on site.

One of the biggest needs when it comes to health and safety is peoples ability to work together with other staff but more importantly the people you are caring for in the setting, if Service Users are happy and understand what is expected of them, and equipment that is used (e.g. wheel chairs or hearing aids), things like fire drills, personal hygiene become easier to do and keep the place of work, a safer place to work.

4. Identify situations in which the responsibility for health and safety lies with the individual (1.1.4)

There are a lot of solo tasks in a care setting and each has its own health and safety risks here are a couple: -

Cleaning – Using hazardous substances, for example; moping, cleaning tables, using the washing machine, it is up to the individual to keep substances out of reach and if taken from the COSHH cupboard then return item.

Personal Care – when doing a Service Users personal care you must be aware of trip hazards, but also germs, making sure you use gloves, the correct bags for soiled clothes

Making sure you are up to date with all Policies and Procedures and that you understand them, hygiene making sure you have washed your hands, and security. One of the biggest responsibilities is making sure that you report any problems/issues, as if something is not reported no action will be taken.

5. Explain why specific tasks should only be carried out with special training (1.1.5)

Any misuse or inappropriate use of any equipment can be seen as a form of abuse, will spread disease, could injure and/or ultimately result in death.

If a task is carried out without training, for example manual handling, if an individual helps up a Service User (SU) without the correct training they may hurt them self or the person they are trying to help.

There is also the legal responsibility, using the above example; if you injure a SU and you have not had the proper training then you are liable for this and could be sued.

In regards to Medication, people without training should not administer, as if this is done incorrectly it could have dire consequences, injury, infection and death as a result of this. There are so many things that could potentially be done incorrectly, dose, time, type of medication, be it liquid of tablet, and also how this is administered

Other tasks relating to food and food hygiene legislations, the main reason for the legislation being cross infection and food poisoning.

6. Explain how to access additional support and information relating to health and safety (1.1.6)

For extra support and information there are a few different sources which you can use, all the policies and procedures folders are in the work place relating to all the legislations listed, all the risk assessments and all relevant equipment, they are located in each home, there will not just be a generic risk assessments most are individual and all will need to be read. In our home they are located in the staff room and all are together.

Other sources you can speak to the Manager of the home, all information can be found on the internet, Consensus has their own intranet which this information can be found, and there are other websites which can be used.

7. Explain why it is important to assess health and safety risks (2.2.1)

The reason that there is such importance in assessing health and safety, it is in the interest of Service users, Staff and any other person that is in the work place to minimise any potential risk, as part of the Health and Safety at work regulation 1999, employers are required to put into place risk assessments or risk control measures, there are 5 key stages set out by the HSE: -

i. What is the purpose of the risk assessment? ii. Who has to assess the risk? iii. Whose risk should be assessed? iv. What should be assessed?
v. When should the risk be assessed?

Before any work activity can be carried out you must ensure that a Risk Assessment has been done and it is in place, the idea is to create a plan for the activity which will minimise risk to Service Users and Staff, generally these are tailored to the individual.

8. Explain the steps to carrying out a risk assessment (2.2.2)

As stated in my answer for question 7 there are 5 stages to a risk assessment the example is a service user going swimming: -

i. What is the purpose of the risk assessment?

To reduce risk of harm to Service User and Staff member attending

ii. Who has to assess the risk?

Any Staff member who has the knowledge of risk assessments

iii. Whose risk should be assessed?

Service User, Staff, members of the public and other people who may be at the swimming pool

iv. What should be assessed?

Trip/slip Hazard, the potential for challenging behaviour from Service User, possibility of drowning, other people who may be there, Environment, so the building and equipment there.

v. When should the risk be assessed?

The risk should be assessed before hand so there should be a risk assessment in place, but the person on the activity will always be analysing the potential for risk during the activity.

9. Explain how to address potential health and safety risks identified (2.2.3)

Best way to explain this is through example, wanted to go to a shop, before this task can be undertaken a risk assessment would have to be done first, so you would go to the shop on your own and here are a list of things to consider

i. Accessibility to the premises (if not able to get into shop due to something like it not being wheel chair accessible, then you wouldn’t take the Service user there) ii. Accessibility and safety of the transport you intend to use (make sure the vehicle used is in good shape, regularly serviced to reduce and possible risks) iii. Any potential hazards that might be present (go into shop check for obstacles and other potential hazards like wet floors ETC if there are any problems then report to the shop for them to make it safe) iv. Safe and accessible toilet facilities (go in and check for any potential issues, again report to the shop)
v. Moving and handling arrangements (Heavy shopping for example, make sure you use a trolley) vi. Security of people, property and any travel documents for vehicle (if the car is not in service then it is not to be used, or If property seems unsafe, they are not to attend until the issue is resolved and another risk assessment done)

10. Explain how risk assessment can help address dilemmas between an individual’s rights and health and safety concerns (2.2.4)

A Service user who likes to go to the shop weekly and buy a magazine, it is there right for the individual to have an activity that the enjoy doing to go out and buy there magazine, there would be a risk assessment for this, for this example in the risk assessment it would say, if the Service User is in a highly agitated mood and there is potential for challenging behaviour then due to the health and safety of the Service user and of the public that they will not go out on that day.

Having something like this in place does touch on the individuals rights, but it is in the best interest of all concerned. If this was not to be followed and the Service User went into a shop and attacked an individual on site this could result in the person being banned from the shop which would then mean they could no longer do this activity, but also could result in legal action.

11. Explain how to promote health and safety within the social care setting (2.2.5)

The best way to promote Health and Safety in the work place is to lead by example, and get staff involved, it is not the responsibility of one person to deal with all health and safety concerns it is for everyone in the work place. So all staff should be doing risk assessments, and it should be discussed in meetings regularly.

If there is a potential issue, then report it

12. Describe different types of accidents and sudden illness that may occur in a social care setting (3.3.1)

i. Trip/slip an accidental fall in the work place regardless of whether there is a trip hazard or not ii. Property/Equipment, if there is an accident involving the property or any equipment for example the building or other potential falling debris falling on an individual, or use of equipment like a hover for example which has resulted in someone being harmed. iii. An illness that was potentially something to do with cross infection from food contamination too not using the correct PPE to protect yourself resulting in harm or illness.

13. Explain procedures to be followed if an accident or sudden illness should occur (3.3.2)

Reporting accidents is a legal requirement which is part of the Reporting of Injuries, Diseases and
Dangerous Occurrences Regulations (RIDDOR) 1995, which came into force on 1 April 1996. This means that all work related accidents must be reported in the accident report book, the details must include; The date and method of reporting, The date, time and place of the event, Personal details of those involved and A brief description of the nature of the event or disease.

14. Explain why it is important for emergency first-aid tasks only to be carried out by qualified first aiders (3.3.3)

First-Aid tasks should only be carried out by qualified first aiders, as it runs the potential risk of someone being charged with negligence or incompetence, and although the individual cannot be sued as it would be seen as a act of good faith, there is the potential for the incorrect advice or course of action to be taken which could be the difference between life and death in some situations.

15. Explain the consequences of failing to follow emergency first-aid procedures (3.3.4)

As stated in my answer to question 14, if the emergence first-aid procedures are not followed the individual could be charged with negligence or incompetence, and could result in loss of life which would be taken very seriously and potential legal action could take place

16. Describe the routes by which an infection can get into the body (4.4.1)

i. Direct contact – being touched by an infectious person ii. Indirect contact – touching materials an infected person has used iii. Inhalation – breathing in infected droplets from a cough or sneeze iv. Ingestion – from contaminated food
v. Injection – from needle stick injury e.g. HIV or Hepatitis b.

17. Explain the following prevention methods: (4.4.2)

i. Hand washing
There is a long list of times in which you should wash your hands, to list a couple when handling food, emergence first aid and giving out medication, the idea is to prevent the risk of infection from both direct and indirect contact.

ii. Own personal hygiene
Making sure you yourself clean regularly, as if you do not you will carry more bacteria and potentially infect others with bacteria from home or outside the work place, and again stops both direct and indirect contact iii. Encouraging the individual’s personal hygiene
This is basically for the same reason and your own personal hygiene, although maybe even more important as the Service Users will not all think about their hygiene in the same way in which you would and would potentially not clean themselves properly so it is important that you encourage them to do this to stop the spread of potentially harmful bacteria.

18. Evaluate different types of personal protective equipment and how they can prevent the spread of infection (4.4.3)

i. Gloves – with food, person care other tasks in a care home you can wear gloves and then throw them away which prevents transfer of bacteria and cross infection. ii. Apron – does the same thing but for your body not just your hands iii. Overshoes – wearing this in the kitchen or for personal care to stop bacteria from either bathrooms or the kitchen going into other areas of the home iv. Mops – There are different coloured mops for different areas of the home to stop cross infection
19. Explain own role in supporting others to follow practices that reduce the spread of infection (4.4.4)

My role in helping to stop cross infection is firstly to make sure I adhere to all of the policies in place to aid this, also to make sure that others are doing the same, using all PPE where needed. Putting risk assessments in place which includes the PPE where needed to stop contamination of food and stop cross infection

20. Describe the main points of legislation that relate to moving and handling (5.5.1)

The Manual handling Operations Regulations 1992 set out a clear ranking of measures for dealing with risks from manual handling.

i. Avoid hazardous manual handling operations as much as possible ii. Assess any hazardous manual handling operations that cannot be avoided iii. Reduce the risk of injury as far as possible.

21. Explain how following principles for safe moving and handling protects those in the social care setting from injury or harm (5.5.2)

By educating people in a social Care setting, making sure they understand what the Manual Handling operations regulation (1992) is, but also understanding why it is needed, its main aim is to reduce the amount of injuries which could happen whilst moving or activities, making sure that people use the equipment necessary for a job and making sure they use it properly. This will not stop all injuries, but the aim is to reduce them as much as possible.

22. Explain situations that may require additional supports, necessary for safer moving and handling (5.5.3)

Generally support will be needed in moving people and objects a few examples below: -

i. Falls – if a Service user were to fall to the floor and are unable to get up on their own, you may need a hoist, chair, or other special equipment to help them get up, and not just lift them up on your own ii. Heavy Lifting – from moving stock up and down stairs, or long distances, you may need to find additional ways to move something from A to B, like a trolley or if moving a resident you may need to use a wheel chair. iii. Hoists – in helping Service users to and from the bed or toilet, hoists may be put in place so they can move themselves; this will reduce the strain on their bodies.

23. Explain why it is important for moving and handling tasks to be carried out following specialist training (5.5.4)

If a person was to move a load, for example a Service User (SU) without the correct training, they may harm themselves, or SU, there is also the legal implication if someone was to be injured and someone was incorrectly trained, this would also be a safeguarding issue.

24. Explain why it is important to have specialist training before assisting and moving an individual (6.6.1)

To firstly protect themselves, not just from physical harm, but safeguarding, no task should be undertaken before the correct training, you may end up either giving yourself an injury or possible the individual that you are trying to help.

25. Explain the potential consequences of assisting and moving an individual without specialist training (6.6.2)

As I have said I the answer for 24. It could potentially be a safeguarding issue, which could get you suspended or even lose your job, if it is seen that you are the reason for harm to a resident, and you have not had specialist training. You may also cause harm to them or yourself
26. Explain the consequences of not following an individual’s care plan or fully engaging with them when assisting and moving (6.6.3)

Several things could go wrong if you are not following a person’s support plan, most residents have a particular routine, and if not followed, firstly this could create a behaviour at any point which could cause harm to the service user or yourself, if the routine is broken, the resident may let go of a hoist or drop, if they think they are at a different stage of their routine. If you are not keeping the Service user engaged, then again they may stop, drop, not understand what they are doing; all these things could lead to them harming themselves or someone else.

27. Describe types of hazardous substances that may be found in the social care setting (7.7.1)

Here is a list of some hazardous substances: -

i. Cleaning products for example floor cleaner, bleach, disinfectant and sanitizer which can burn or poison an individual if ingested or high concentration on skin. ii. Drugs, antibiotics, respiradone, could poison, make ill, or even kill if to many are taken, or if they are mixed together iii. Medical Creams and Latex gloves, some could have an allergic reaction.

28. Explain safe practices for: (7.7.2)
a) Storing hazardous substances

As part of the COSHH regulations (2002) in the COSHH protection file you will find all the information on hazardous substances, this will have information on if PPE needs to be used if not, where to store for example the COSHH cupboard in the home, and also how to dispose if required.

b) Using hazardous substances

Before using any of these substances there must be a risk assessment which covers the substance and outlines its properties and how harmful it is, and COSHH also has a set of principles outlines for employers, making sure they have risk assessments and procedures in place for potential issues which may arise.

c) disposing of hazardous substances

You will find information of disposal of hazardous substances in the COSHH file, consult this if you are ever not sure of how to dispose of any substance, for example needles being placed in yellow sharps box.

29. Explain the dangers associated with not following these safe practices (7.7.3)

Not following these procedures and the outlines of COSHH, leaves dangers for all people in your care setting, Hazardous substances can be poisonous, burn, cause irritation of the skin or possible allergic reaction and worst of all could kill.

30. Explain procedures to be followed in the social care setting to prevent: (8.8.1)

a) Fire

Firstly there is training done by a specialist who will go through there fire safety checks, some other preventative measures are the installation of fire alarms, making sure cigarettes are extinguished properly, all electrical appliances which are not being used at night time should be unplugged where possible, keeping doors closed also helps as it slows down the spreading of fire, lastly all gas and electrical appliances need to have had their safety checks to make sure all is in order.

Service Users should have been practiced in the fire exit procedure to help with exiting the building if there were to be a real fire.

b) Gas Leak

All gas appliances are to be checked for safety regularly once a year, this needs to be done by a certified gas engineer

c) Floods

Each Home has their own risk assessment for flooding; this will outline what is to be done in the case of flooding. This should be read by all staff so they are aware of what to do if the situation arises. If there is a leak in the home it is best to turn off the water and take pictures after if possible, for insurance purposes.

Water companies should come and check the drains and water supply to make sure all is in order.

d) Intruding

You can prevent intruders using different measures, CCTV, locks on the doors, security lights and restricted areas.

e) Security breach

Personal information should be stored safely, and areas should be locked and secured to prevent this from happening.

31. Explain procedures to be followed in the social care setting in the event of: (8.8.2)

a) Fire

In the event of a fire; you must activate the fire alarm and contact the fire brigade, If able the Service Users (SU) should be escorted to the fire assembly point, this should be done using fire escapes and exits, no lifts should be used unless directed by a fire marshal. All windows and doors where possible should be closed as this will stop the spread of fire.

Once at the fire assembly point all people should be accounted for then this needs to be reported to the fire brigade, and at no point unless instructed by the fire brigade should you enter the building.

b) Gas Leak

In the situation of a gas leak, you should try to ventilate area if possible by opening doors and windows; there should be no lighting of matches or lighters, also no touching of electrical switches.

The gas should be turned off at the mains, use a phone outside of the area to contact the emergency gas services to attend, and advice. Lastly give first Aid where needed or call 999.

c) Floods

If a flood were to happen in a care home setting the police generally take the lead in co-ordinating an evacuation.

If it is more of a minor flood, something to do with wastewater drainage of a mains water pipe then you would contact the water company to explain the situation.

d) Intruding

In the event there is an intruder, you should raise the alarm in the property and dial 999 to report it straight away, try to defuse any aggression from intruder, if this is not possible you must leave, once they have left then check area for damage or theft.

e) Security Breach

the Alarm should be raised, inform the home manager, if possible to defuse the situation then do so, if not the police may have to be called for everyone’s safety, if met with aggression then leave the area and keep safe.

32. Explain how you would encourage others to adhere to environmental safety procedures (8.8.3)

Explain to Staff why we have them in place and who the effect, have posters up around the work place for staff to read,

Being an example of good practice, checking for ID’s at door making sure all doors ETC are locked at night.

33. Explain the importance of having an emergency plan in place to deal with unforeseen incidents (8.8.4)

The reason for all the planning around unforeseen circumstances is mainly in the name of safety and safeguarding, in the event of a fire or flooding for example, it is in everyone’s interest to vacate the building and this needs to be done in the safest way possible but also the quickest to reduce any further risk.

If there were no procedures in place this could cause panic in the home even to the point of hysteria, this leads to unnecessary harm to a service user or staff member.

34. Describe common signs and indicators of stress (9.9.1)

There are many different signs and indicators for people with stress to list a few; Tearful, anxious, depressed or just being negative, irritable, and angry. They may have difficulty concentrating or making decisions. Other indicators like headaches, high blood pressure, heart palpitations, and indigestion even, unacceptable behaviour and other social problems may also contribute to stress.

35. Describe factors that tend to trigger your own stress (9.9.2)

Each person is different, things that may contribute to one’s own stress, various emotional responses to different situations for example, if you are having problems with any number of things, this can upset you and contribute. Feeling a sense of a lack of control.

Different physical stressors include; doing too much or too little exercise, having ill health or a disability, not enough rest.

And Social stressors, could be related to friends of family or financial problems, moving house or if you have family possible children.

36. Evaluate strategies for managing stress (9.9.3)

Firstly identify where your stress has come from so you can look into a way of dealing with the stress, it is good to build emotional strength to help you to deal with stress, having a good social network and taking control of a situation.

37. Describe the main points of agreed procedures about handling medication (10.10.1)

Where possible the Service user should self-administer the medication to promote their own independence and co-operation. If they are to administer their own they must have a lockable space to store the medication.

Care homes must adhere to the Legislation in place;

i. The Medicine Act 1968 ii. Misuse of Drugs Act 1997 iii. Misuse of Drugs (Safe Custody) Regulations 1973

Staff must be trained, to have a basic knowledge of the medication that they are giving, and also knowing the procedures to follow if there is a side effect of a medication error. Contact the GP if there are any problems to ask their advice.

38. Explain why medication must only be handled following specialist training (10.10.2)

This is part of the procedures in place to reduce medication errors and mistakes, people who have had specialist training, understand the medication they are giving better, to know more about the side effects for monitoring the service user, they also understand why and how they must store the medication as if not stored at certain temperatures or it can lose its effectiveness, with some medication it can be light sensitive so they must be stored in the dark. There are lots things that need to be learnt, but as I have said the main aim is to reduce medication errors.

39. Explain the consequences of handling medication without specialist training (10.10.3)

Without medication training there are many things that could go wrong, incorrect medication or wrong dose being given, or possibly the wrong time given, this could lead to a service user being poisoned or even killed.

If not stored properly, some medication will lose its effectiveness and will not aid the patient. If it is not locked away properly and anyone can get access, anyone could take the medication and there would be no reliable way to record the medication properly.

40. Describe the main points of food safety standards in a social care setting

Contamination of food is the most prominent point of the food safety standards, as different bacteria, fungi and viruses can contaminate food which leads to food poisoning and illness. There is also cross contamination which is the reason for having different coloured chopping boards to make sure for example that raw meet does not contaminate any other food.

41. Explain how to: (11.11.2)

a) Store food

Both raw and cooked food should be kept in separate fridges, all food should be covered and not left open, once a product is opened it should have a label stating when opened and/or have a used by date when the product must be thrown away.

b) Maximise hygiene when handling food

When handling food, you should wear protective clothes, keep your nails clean and short, hair must be tied back or covered, any minor wound should be covered with a coloured waterproof dressing.

c) Dispose of food

No food should be kept past it’s used by date and should be disposed of; bins must be emptied daily and bin bags to be put in the correct bin outside.

42. Explain the potential consequences of not following food safety standards (11.11.3)

Not following the food safety standards, could mean that food becomes contaminated with bad bacteria, a virus or a fungi, or out of date food used, or cross contamination (for example raw meat contaminating other food), this could then be served as a meal for a staff member or service user, and could cause food poisoning or other illness, this would then have to be reported to the environmental health officer as it states in the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995 regulations.

Once you have completed, your Learning Advisor will be able to cross reference most of the knowledge into Unit 4222-306 of the diploma elaine Doherty – LA- Qube Learning