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4 MAT Book Review
4-MAT Book Review
Stephanie Leonard
Liberty University

Summary
In Dr. H. Norman Wrights book “The Complete Guide to Crisis & Trauma Counseling: What to Do and Say when it Matters Most”, which was published in 2011 focuses on how to counsel those in a crisis situation. The book begins by Dr. Wright discussing his personal life story of dealing with loss, crisis, and trauma. His story is the foundation of the subject in how to counsel someone and knowing when to refer a person to someone with more experience. The book aims at helping those who are experiencing life’s daily struggles with biblical principles and to encourage the individual to persevere through the hard times. Dr. Wright’s strongest point in the reading is stating the ability to be a good counselor is to hold his or her tongue. He expresses the need of talking more than 25 percent of the time, you’re talking too much. Listening is a key component when communicating with others. Listening means your focusing and understanding the feelings of the person expressing their feelings. Dr. Wright discusses when you allow your mind to be busy, you’re not concentrating on what is being said. A good counselor will listen openly with their eyes, body and showing there empathy towards the crisis or trauma. The book then unfolds on demonstrating a strong understanding of the individual’s feelings and emotions. He empathizes that counselors should be aware of themselves before counseling others on any situation. Since Dr. Wright uses biblical passages as examples in ministering others, he recommends that ministers use Jesus as an example on treating a crisis or trauma victim. He teaches to ministers that once the advice is given, it cannot be taken back. The individual is going through a traumatic event and if the words aren’t chosen correctly, it could have a drastic impact on their life. Counseling those in need require one to provide the individual with unconditional love and hope. Showing

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