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Organizational Structures
Management Case Studies,
Related Case Studies (from Kerzner/Project 3rd Edition)
• • • • • •
Quasar Communications, Inc. Jones and Shephard Accountants, Inc.* Fargo Foods Mohawk National Bank
Workbook and PMP ®/CAPM ® Exam Study Guide, 10th Edition) • The Struggle with • Implementation • Multiple Choice Exam
Related Workbook Exercises (from Kerzner/Project Management
PMBOK® Guide, 4th Edition, Reference Section for the PMP® Certification Exam
• Human Resource • Management
3.0 INTRODUCTION
PMBOK® Guide, 4th Edition 2.4.2 Organizational Structure Chapter 9 Human Resource Management
During the past thirty years there has been a so-called hidden revolution in the introduction and development of new organizational structures. Management has come to realize that organizations must be dynamic in nature; that is, they must be capable of rapid restructuring should environmental conditions so dictate. These environmental factors evolved
* Case Study also appears at end of chapter.
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from the increasing competitiveness of the market, changes in technology, and a requirement for better control of resources for multiproduct firms. More than forty years ago, Wallace identified four major factors that caused the onset of the organizational revolution1:
G G G G
The technology revolution (complexity and variety of products, new materials and processes, and the effects of massive research) Competition and the profit squeeze (saturated markets, inflation of wage and material costs, and production efficiency) The high cost of marketing The unpredictability of consumer demands (due to high income, wide range of choices available, and shifting tastes)
Much has been written about how to identify and interpret those signs that indicate that a new organizational form may be necessary.