By Desmond Clancy
Corporate Training Manager, Patterson Cos.
I was initially going to direct this article at “new” business owners by capturing some of the mistakes they make and distilling them down to the most common mistakes. I shared what I wrote with a number of people whose input I value to gather their feedback, and as expected, their feedback was great. However, a piece of advice from one of my peers stood out — “Remove the word ‘new’ from the headline.” What a wonderful suggestion! The mistakes new managers make are identical to those that managers make later, even after years of experience. I was also reminded that there are an infinite number of ways to “mess up” as a manager. But for the sake of simplicity and brevity, I compiled this list of 8 common mistakes made by small business owners and managers. Mistake 8 – Failing to make the tough decisions
As the leader of your business, there are many people counting on you. There are some problems that only you, as the leader, can solve, and they simply will not get better until you address them; in fact, they will likely get worse. You owe it to your team to take action. Perhaps the deadliest of all leadership sins is inaction. Dealing with conflict, managing employee performance, and managing through tough economic times necessitate timely and decisive leadership. Making a quick decision without knowing all the facts can make the problem worse, as can overanalyzing the problem and letting it drag out. One must find balance in making informed and timely decisions. Create a process to solve the problem,